Vodafone UK - Sutton Coldfield Avis 

337
•
TrustScore 5 sur 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

337 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(337)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really great service from Emily when I…

Really great service from Emily when I lost my phone

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Myles,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with my upgrade

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was helpful with my roaming pass

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey David,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily helped me do my software update

Emily helped me do my software update, she was really helpful

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey CB,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was very polite

Emily was very polite, efficient, and answered any queries I had. Happy bunny!

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey David,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Macarene at Vodafone Sutton Coldfield is brilliant!

I called into the Sutton Coldfield Vodafone store on Saturday 15 Dec to purchase a new phone. I was served by Macarene, who was absolutely brilliant. She understood my garbled description of what I needed; transferred my data; customised my new phone brilliantly so that I could use it easily and was really helpful and friendly throughout. Brilliant service!

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We appreciate you taking the time to share your experience at our store. We're happy to hear that you received brilliant service and assistance with your new phone. If you ever need anything, please reach out to our Social Media team.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily gave some very useful advice today

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with my upgrade

Jag was very helpful with my upgrade

12 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New Vodafone customer

Lovely. Jag was friendly, articulate and approachable. Very informative, patient and helpful. The interaction was pain-free and easy. Thank you so much, I walked away feeling content and understood.

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag helped with my sim swap and was…

Jag helped with my sim swap and was sorted. Thank you

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with my roaming

Jag was very helpful with my roaming

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jubel

Jubel
Thank you very much for supporting and good customer service. I’m really upset with Vodafone but because of you, I’m still continue. Thank you very much. Have a good day.

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I thoroughly enjoyed my experience and…

I thoroughly enjoyed my experience and the customer service has definitely improved in very happy with the advisor who served me, Shriya and will definitely come back to see her if I need help

3 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hi. We're so happy you enjoyed your visit and found our service helpful. We appreciate you taking the time to share your positive experience, and we look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed secure net removal and jag was…

Needed secure net removal and jag was very helpful

30 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hi. We're happy to hear that our team helped with your secure net removal. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Your staff Emily has been very helpful…

Your staff Emily has been very helpful and kind attitude

22 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to store as my phone had a…

I came to store as my phone had a virus, Emily got tbat fixed for me. She wasvery helpful

14 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a wonderful experience with Aman…

I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the one best suited for my needs. What stood out most was his friendly attitude and willingness to go the extra mile to resolve my queries quickly.

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been with Vodafone for 29 years

I have been with Vodafone for 29 years. And never met a caring, helpful and responsive Vodafone assistant. I have trained customers service all over the world but Jubel has been outstanding . Please reward and appreciate him appropriately.

27 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Josephine,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily gave me some great advice today

Emily gave me some great advice today, shes very helpful

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Janet,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was well received by jag

Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey David,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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