Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... Voir plus
L'entreprise a répondu
Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... Voir plus
L'entreprise a répondu
Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
L'entreprise a répondu
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus
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I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus
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Écrit par l'entreprise
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni
Demande des avis aux clients
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Really great service from Emily when I lost my phone

Réponse de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield
Emily helped me do my software update, she was really helpful

Réponse de Vodafone UK - Sutton Coldfield
Emily was very polite, efficient, and answered any queries I had. Happy bunny!

Réponse de Vodafone UK - Sutton Coldfield
I called into the Sutton Coldfield Vodafone store on Saturday 15 Dec to purchase a new phone. I was served by Macarene, who was absolutely brilliant. She understood my garbled description of what I needed; transferred my data; customised my new phone brilliantly so that I could use it easily and was really helpful and friendly throughout. Brilliant service!

Réponse de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield
Jag was very helpful with my upgrade

Réponse de Vodafone UK - Sutton Coldfield
Lovely. Jag was friendly, articulate and approachable. Very informative, patient and helpful. The interaction was pain-free and easy. Thank you so much, I walked away feeling content and understood.

Réponse de Vodafone UK - Sutton Coldfield
Jag helped with my sim swap and was sorted. Thank you

Réponse de Vodafone UK - Sutton Coldfield
Jag was very helpful with my roaming

Réponse de Vodafone UK - Sutton Coldfield
Jubel
Thank you very much for supporting and good customer service. I’m really upset with Vodafone but because of you, I’m still continue. Thank you very much. Have a good day.

Réponse de Vodafone UK - Sutton Coldfield
I thoroughly enjoyed my experience and the customer service has definitely improved in very happy with the advisor who served me, Shriya and will definitely come back to see her if I need help

Réponse de Vodafone UK - Sutton Coldfield
Needed secure net removal and jag was very helpful

Réponse de Vodafone UK - Sutton Coldfield
Your staff Emily has been very helpful and kind attitude

Réponse de Vodafone UK - Sutton Coldfield
I came to store as my phone had a virus, Emily got tbat fixed for me. She wasvery helpful

Réponse de Vodafone UK - Sutton Coldfield
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the one best suited for my needs. What stood out most was his friendly attitude and willingness to go the extra mile to resolve my queries quickly.

Réponse de Vodafone UK - Sutton Coldfield
I have been with Vodafone for 29 years. And never met a caring, helpful and responsive Vodafone assistant. I have trained customers service all over the world but Jubel has been outstanding . Please reward and appreciate him appropriately.

Réponse de Vodafone UK - Sutton Coldfield
Emily gave me some great advice today, shes very helpful

Réponse de Vodafone UK - Sutton Coldfield
Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.

Réponse de Vodafone UK - Sutton Coldfield
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