Vodafone UK - Sutton Coldfield Avis 

339
•
TrustScore 5 sur 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus

L'entreprise a répondu


À propos de l'entreprise


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  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

339 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(339)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Was well received by jag

Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey David,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily gave some great advice about…

Emily gave some great advice about roaming in spain

23 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with my data plan

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily has helped me on multiple…

Emily has helped me on multiple occasions in the shop

17 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service very friendly and…

Excellent service very friendly and very up to date on phones very pleased thanks Emily

14 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff are always lovely and really…

Staff are always lovely and really helpful. We usually served by Emily who always sorts any problems we have and is lovely.

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that our staff are helpful and provide excellent service! We appreciate you taking the time to leave us this amazing review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful with the communication…

Very helpful with the communication from Jag

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was helpful with my phone settings…

Jag was helpful with my phone settings and to correct them

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Thank you for sharing your positive experience with us and taking the time to leave us this review!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with my upgrade

Jag was very helpful with my upgrade

3 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that your upgrade went smoothly. We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service was first class

Service was first class, the Assistant Managr Emily went out if her way to alleviate any concerns I had

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was good

Emily was good, very nice!

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily has served me a few times

Emily has served me a few times, she's very helpful

2 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was great and listened to exactly…

Emily was great and listened to exactly what I needed

1 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy with Jubel problem solved

Happy with Jubel problem solved, well pleased with service, Jubel recommended.

1 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service provided by Aman

Excellent service provided by Aman! Thank you

31 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sim replacement, Sutton vodaphone

I went in to request a sim replacement and Connor and Macarena helped me efficiently and further provided advice for a better plan for me.
Thank you both!

29 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful helping with my…

Jag was very helpful helping with my email

28 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Mary,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful with the data…

Jag was very helpful with the data roaming update

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Jak,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jag was very helpful

Jag was very helpful. Very experienced and knowledge. He listened to my needs. Nothing was to much trouble for him. His customer care exceeded my expectations. Thank you Jag

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jubel explained all the options…

Jubel explained all the options available and my needs accordingly. I had no intention of changing my provider but the customer skills he showed convinced me that Vodaphone could provide exactly what I needed. Thanks to Jubel

17 août 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

We appreciate you taking the time to share your experience. We're happy to hear that the service you received helped you find exactly what you needed.

Thanks,
Vodafone Social Media Team

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