⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Lisez les avis des autres
Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Voir plus
L'entreprise a répondu
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Voir plus
L'entreprise a répondu
We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wigan
Écrit par l'entreprise
Coordonnées de contact
Unit 33,Grand Arcade, WN1 1UG, Wigan, Royaume-Uni
4,9
Excellent
243 avis
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Les gens ont aussi consulté
Vodafone best customer services and network performance by far !!!
After 15 years with Vodafone decided to move to Tesco mobile (o2) to get European roaming, what a mistake o2 data speed terrible down to E at one point, cancelled the contract and straight back to Vodafone with the help of the excellent customer service to keep my number , my current data speed is 150mbps not 12mbs of o2. Lesson learned quality service is better than free services on a poor network, my lesson is learned it ain’t broke don’t try to fix it !!!
24 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was really helpful and very…
Alex was really helpful and very knowledgeable, he made the whole process very easy!
3 juillet 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited vodafone Wigan grand arcade and…
Visited vodafone Wigan grand arcade and was served by Matt I was told by vodafone on the phone that mobile would be fixed free of charge and when I got there this wasn't the case but matt sorted everything for me even got my broadband cheaper for me and got me a upgrade on my sons mobile I was in there for a while but he was very patient and did his very best to ensure I got sorted.
22 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt - Staff member
Matt who served me was absolutely amazing! Nothing was to much trouble, dealt with me quickly and efficiently, overall lovely chatty person!
24 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Teri-Lee,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been on Vodafone for years and…
I have been on Vodafone for years and went into store to see if I could get an upgrade which I was able for staff very helpful friendly and sorted everything for me thank you so much 😃
24 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Tina. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was excellent
Customer service was excellent!
The employee that served us (Tom) was extremely kind and helpful and went above and beyond to provide us with the best deals on upgrading my phone.
21 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Briony. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Matt ,talked me through…
Great help from Matt ,talked me through all the services and guided me along to the one for me .
18 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class!
Tom was especially helpful in explaining all the options (technical and costs) in my purchase of a new phone.
10 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi John. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Lisa,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Tom was very friendly and knowledgeable. I didn't feel pushed into signing up for anything I didn't want. He gave me the advice I needed in order to decide what was the best option for me. It was a pleasant and simple transaction
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Stacey,
Thanks for your feedback. We're happy to hear that you felt supported in making the right choice for you.
If you need anything in the future, please contact us via Facebook vodafone.uk/3K1e4GB or X vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The store advisor matt was brilliant
The store advisor matt was brilliant, guided me through everything for the contract, all the legal t&Cs, was very chatty and informative about the device i went for, would recommend this store to anyone and Matt deserves recognition for his hard work
6 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Barry.
We're happy to hear that you had a positive experience! We appreciate your highlighting Matts assistance with the contract and T&Cs.
Thanks,
Vodafone Social Media Team
Great experience in Vodafone Wigan
Great experience in Vodafone Wigan. Matt was very helpful and friendly.
2 juin 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jack,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service more than happy with Matt
29 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jan,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Consistently good service
I was served by Tom and he was extremely helpful offering me a good deal on my phone upgrade. He was willing to answer any questions I had and also helped me to set up my phone. This is the second time I have used this shop and will continue in the future. Thank you for your great service.
26 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Matt B
Had a nice visit in the Wigan store yesterday and was helped by Matt B. Had a good little chat while he sorted out my upgrade and charged my phone, thank you Matt!
25 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Janine,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great salesman
The salesperson was so friendly and positive about everything his attitude and energy even lifted my own mood.
18 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Martins,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Customer Service
Matt was friendly and professional, thank you for the great customer service, it was refreshing to be able to just have a normal chat with someone instead of feeling pushed to get more devices as most places do
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Tatiana,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped us with buying a new phone
Matt helped us with buying a new phone, he was very friendly and explained everything carefully, and saved us quite a bit of money in the process. Very happy with the service. Thanks Matt!
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Mel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum was very professional and…
Callum was very professional and helpful. Got a fantastic deal and explained everything well!
Very good experience highly recommended. Thank you
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and understanding
Went in to upgrade my old phone. Unfortunately was unable to but Matt was very understanding and very helpful and I was able to set up a new sim card instead. Definitely going back to get the new phone when I can.
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jason,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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