Vodafone UK - Winchester Avis 

230
•
TrustScore 5 sur 5

4,9

125 High Street, SO23 9AS Winchester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 125 High Street, SO23 9AS, Winchester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(230)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hannah and Maddie helped with my phone…

Hannah and Maddie helped with my phone transfer to make things easier for me. Appreciate all the help!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Jimmy,

Thanks for the lovely review and fantastic support for Hannah and Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samuel was amazing!

Samuel was incredibly patient and friendly. We had an issue with a credit check and after over an hour of his hard work, he was able to fix problem. Really appreciate all the effort he put in - it definitely wasn’t easy! Thank you :)

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Georgia,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional customer service from…

Very professional customer service from Hannah at the Winchester shop. Brilliant. Thank you!
Order number SBL - 1000000830440113
Code 3891

18 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful and prompt.

Extremely helpful and prompt.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Maddie

Excellent service from Maddie. Very helpful and informative.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Gregory
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. very good advice and Maddie was very helpful and superb!

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Judith,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant just great service and help…

Brilliant just great service and help setting up my new personal phone. Thanks Maddy and Hannah

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Andrew,

Thanks for the lovely review and fantastic support for Maddy and Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was excellent

Hannah was excellent! Got both my upgrades done for a great price :)

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Harvey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Expert help with no hassle

Hannah was extremely knowledgeable, very quickly established what I was seeking. Gave me the confidence to update my phone and offered a full service to do the update with no hassle. I had been dreading having to do it as I always seem to get issues with technology but this was a great experience. Thanks Hannah

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey there,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was amazing and really helped

Hannah was amazing and really helped

8 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Gary,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah and Archie .

Hannah and Archie .. absolutely brilliant

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey,
Thanks for the lovely review and fantastic support for Hannah and Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Winchester

Hannah in Winchester store was so helpful, explained everything very clearly and was very knowledgeable about the phones and the options available to us.

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Daz,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

James was amazing and super helpful. Sorted out some issues for my father and I very quickly.

18 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that the support was helpful and efficient in resolving the issues. We appreciate you taking the time to share your positive experience and thanks for mentioning our agent James.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Archie

Thank you to Archie who was great, patient and helpful and explained things very clearly! Very pleased !

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James gave great customer service

James gave great customer service, will always recommend Vodafone Winchester.

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Archie was great

Archie was incredibly efficient, helpful and informative and went out of his way to help. Other staff members also really friendly.

12 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hi. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our team members helpful and efficient. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah and Archie were extremely…

Hannah and Archie were extremely helpful with my phone and broadband upgrade this past weekend and never rushed the process and provided some good guidance and tips. I did not expect such brilliant customer service. Hannah - you made my day.

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hi. We appreciate you sharing your positive experience! We're happy to hear that you received such great support during your phone and broadband upgrade. Thanks for the lovely review! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was amazing helped me out so…

James was amazing helped me out so quickly and sorted me long term to. Defo go here again thank you

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hi. We're happy to hear that you had such a positive experience. It's great to know that we could assist you so quickly and effectively. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Hannah.

Had a brilliant experience in store with Hannah today. Hannah was helpful and explained the various contracts and entertainment plans I could choose, I left with a plan I was much happier with after switching from a more expensive comparator company! Would return again to Vodafone Winchester for any of my needs.

24 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hi. We're happy to hear that you had a brilliant experience in our store. It's great to know that our team member was helpful in explaining the plans to you, and that you are much happier with your new plan. We appreciate your positive feedback and look forward to seeing you again. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful knowledgeable & friendly…

Very helpful knowledgeable & friendly staff. All were brilliant with helping my questions (I went in 3 times!) and James who ended up sorting my contract was polite, courteous and helpful. I would highly recommend this store & the Vodafone staff there should anyone need advice or support with their phone or contract. Thank you to you all

18 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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