Vodafone UK - Winchester Avis 

230
•
TrustScore 5 sur 5

4,9

125 High Street, SO23 9AS Winchester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 125 High Street, SO23 9AS, Winchester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(230)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Maddie was very helpful with…

Maddie was very helpful with transferring my new phone. I went into the Vodafone to set up a new upgrade in store and Maddie helped me move all my data to my new phone. I appreciate all the help from the Staff in Winchester.

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was very helpful

Hannah was very helpful. Sam helped transfer my phone. Thank you.

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maddie was super helpful transferring…

Maddie was super helpful transferring all my data over from an old phone to a new one. No hassle just sorted. Quickly. Doubt I would have the same experience in another phone store. Thank you Vodafone Winchester

15 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the store to upgrade my phone

I visited the store to upgrade my phone. Having looked at my options online, I was still unsure which phone to select, and needed help. Having discussed it with Maddie I was able to make an informed decision, thanks to her expert and comprehensive advice. Maddie was professional, knowledgeable, patient and friendly.

14 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah is brilliant

Hannah was so helpful and patient. She talked through everything clearly, going out of her way to help me and get me a good deal, and it didnt even take too long. Thank you!

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Camilla,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from all the…

Excellent customer service from all the staff. The various options were explained and i was asked relevant questions so they could understand which device and plan would best suit my needs. Also really appreciated the help with transferring the data from previous phone.

6 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're so happy to hear about the excellent support you received! We appreciate you taking the time to share your positive experience with us regarding the team's helpful explanations and assistance with data transfer.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful and…

James was very helpful and knowledgeable, great service, Thank you!

26 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Lauren, ​

Thanks for the lovely review and fantastic support for james. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

James was friendly and courteous and, while he had never encountered a problem like mine before, he had it fixed within 20 minutes, issuing me a new SIM at no extra charge.

25 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Winchester Vodafone Customer Service

Hannah was brilliant helping us. She is knowledgeable and made suggestions that really work for us. She was patient with all our questions and made sure we were satisfied. She’s a real professional.

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Maddie

Excellent customer service from Maddie. Went in to the store ad-hoc, undecided if I should upgrade. After speaking to Maddie, I decided to purchase. Assisted with guidance, transferring Apps etc. Really helpful, with a good sense of humour. Thank you Maddie.

22 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Massive thank you to Hannah at Vodafone…

Massive thank you to Hannah at Vodafone Winchester for all her help with sorting out my new phone. Excellent customer service and she went above and beyond to get my phone sorted so thank you Hannah !

6 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service at Winchester branch

I was helped at the Winchester branch by James. It was a wonderful experience and he is fantastic.

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Thank you for the positive review Robyn :)
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yesterday my wife & I visited our local…

Yesterday my wife & I visited our local store in Winchester and received great advice and help from staff member Archie. He answered all our questions and gave faultless service throughout. He is a real credit to Vodaphone. 10/10!

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey S G,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SUPERB SERVICE

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Archie was 1st class

Archie was 1st class !
I was in desperate need to upgrade my phone. He sorted out the best contract for my needs and then uploaded everything from old phone to my new one .
Great team in the Winchester branch made me feel welcome and were very knowledgeable and professional.
Shout out to Hannah for her assistance.

31 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Tim,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mandy was amazing

Mandy was amazing! Very helpful!! She took as much time as needed to deal with my request. Thank you!

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey George,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into tGreat Service he local Winchester …

I went into the local Winchester Vodafone branch to get a new handset .I met a young assistant called Archie . He was so kind , helpful and patient and sorted out transferring all my apps and data from my old phone to my new phone . I asked alot of questions which he always answered with a smile on his face . The next day I had to go in again as I wasn't sure about something and again Archie sorted my problem out efficiently and quickly.

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Phil,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samuel has been very helpful and…

Samuel has been very helpful and informative. Great customer service!!

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey Daniella,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to the Vodafone store in…

I went in to the Vodafone store in Winchester last Friday and they were very friendly and helpful and were very shocked at how badly O2 treated me and they Even laughed about O2 and said the person he had in the store 15 minutes before me had the same problem as I did with O2.

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey John,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to Vodafone on Friday last…

I went in to Vodafone on Friday last week and they were very friendly and very helpful they were in Winchester store and he knew what I needed as I told them what happened with the last phone provider which was the most poorest provider ever which was O2 and I will stick with Vodafone and I won’t change to nothing else because Vodafone is the best it is so Vodafone 10/10 much more better than O2 which I give -10/10

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Winchester

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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