This is the second time I have used this method to provide a warranty on a vehicle. Very competitive pricing and definitely worth it, especially with the rising costs of everything, peace of mind for... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great... Voir plus
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Very reasonably priced policy I've had for three years. Had to use twice, both times everything was handled professionally - communication perhaps slightly slow but not on the Warranty Direct side, ra... Voir plus
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It was good to be able to actually speak to some body who guided us through the different types of cover. The only issue that we had was that it took us a few e mails to finally obtain a phone number... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.
Coordonnées de contact
Unit 5 Clements Court, Clements Lane, IG12QY, Ilford, Royaume-Uni
- 02035106656
- marketing@warrantydirect.co.uk
- www.warrantydirect.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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An Extended Car Warranty made easy
Buying an extended warranty from Warranty Direct was easy. I double checked some details with the customer service's team and made my payment. Very pleased with the service and hope I don't have to use it.
4 octobre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward. We take pride in the 5-star reviews that we receive from our customers.
have always had extended warrantee on…
have always had extended warrantee on my car and alway found the advise and prices very reasonable
good clear service.
5 décembre 2024
Réponse de Warranty Direct
We are pleased to hear that the experience you had with our services were excellent. Your feedback is highly appreciated here at Warranty Direct!
Repeat customer
I've used Warranty Direct for several years now, they offer competitive quotes and the online process is easy to use.
11 novembre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward and were able to purchase a policies prices you were satisfied with. We are delighted that you are staying with Warranty Direct.
Straightforward customer support…
Straightforward customer support process and all questions answered efficiently and politely. Thank you!
20 novembre 2024
Réponse de Warranty Direct
We are pleased to hear that the experience you had with our services was excellent. Your feedback is highly appreciated here at Warranty Direct!
Very easy to register my policy over…
Very easy to register my policy over the phone Very helpful and polite
7 novembre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful and a pleasure to talk to. Your feedback is highly valued!
Réponse de Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward. We take pride in the 5-star reviews that we receive from our customers.
I have only just taken out this policy
I have only just taken out this policy. I called you and all was explained well. Obviously the truth will tell if I ever need to claim.
30 octobre 2024
Réponse de Warranty Direct
We are pleased to hear that the experience you had with our services were excellent. Your feedback is highly appreciated here at Warranty Direct!
Great customer service
Explained everything about the warranty to me and was very helpful.
19 octobre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Réponse de Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Good customer service
Good customer service
Previously had a problem with my car this was dealt with professionally and did not take long
A good service to sign up to
10 octobre 2024
Réponse de Warranty Direct
Thank you for your positive review, it's good to hear that you were satisfied with the service you received while making a claim. Your feedback is highly appreciated by our team.
Always quick to answer calls and deal with enquiry efficiently. Cannot fault them
Always quick to answer calls and
17 octobre 2024
Réponse de Warranty Direct
Thank you for your positive review, we are pleased to hear that your experience with our services were to the level we aim for with all our customers. Your feedback is highly appreciated by our team!
Réponse de Warranty Direct
Thank you for your positive feedback, it's fantastic to hear that you are satisfied with the product we offer! We take pride in ensuring that there is an option that fit the needs of our customers.
Very helpful and friendly service
7 octobre 2024
Réponse de Warranty Direct
We are pleased to hear that the experience you had with our services were excellent. Your feedback is highly appreciated here at Warranty Direct!
The process was easy to do
The process was easy to do , covers a lot peace of mind eady to set up nice people at the end of phone when needed .
30 septembre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward. We take pride in the 5-star reviews that we receive from our customers.
Peace of mind for stress free motoring
Website easy to navigate and levels of cover and excess explained very clearly. The premium was very competitive compared to other extended warrantees I have looked at. The cover provided for the vehicle was detailed and clearly stated the mechanical & electrical systems included.
1 octobre 2024
Réponse de Warranty Direct
Thank you for your positive feedback, it's fantastic to hear that you are satisfied with the product we offer! We take pride in ensuring that there is an option that fit the needs of our customers and making the process simple and hassle free which we're thrilled you experienced just that!
Set up new policy
Cancelled my warranty for my old car and set up new policy, easy and fast, very professional company to deal with.
30 septembre 2024
Réponse de Warranty Direct
Thank you for your positive review. It is great to hear that our services are to your expectations. Your feedback is highly appreciated by our team!
Pedantic in the extreme
Pedantic in the extreme. Refused to cover a turbo failure on a vehicle that has had more services than required due to a service being slightly over the manufacturers service interval. Looked for every possible way to avoid paying and would never use again. To repeat, the car has been serviced regularly and on time barring once when it was slightly over, and more times than recommended to ensure smooth running. A possible reduction in amount paid would have been fair, but they avoided paying a penny. Been a customer for years and expected a far more measured, reasonable and professional approach.
23 septembre 2024
Avis spontané
Réponse de Warranty Direct
Thank you for your review, we are sorry to hear that you are not satisfied with the outcome of your claim, we have looked into this further for you and the claims department have confirmed that the damage to the turbo was caused by a failed spark plug, as the plug is an excluded component the claim was rejected on these grounds.
We hope that we have clearly clarified the reason for this claim being rejected as we always aim to ensure that all of our customers claims are handled fairly, in adherence with our terms and conditions. We are very sorry to lose a loyal customer.
Good price,very polite answering all…
Good price,very polite answering all relevant question thank you
26 septembre 2024
Réponse de Warranty Direct
Thank you for your positive review. It is great to hear that the experience you had with our services was excellent. Your feedback is highly appreciated by our team!
Car Warranty
Received quick refund during cooling off period due to finding more comprehensive plan elsewhere.
12 juin 2024
Réponse de Warranty Direct
Thank you for your feedback, we are pleased to hear that you received efficient service.
We do sincerely hope in the future you will try us again, when our product fits in with your requirements.
Extremely helpful polite and…
Extremely helpful polite and informative about product. Have just purchased it, hopefully I won't need it the onboarding experience was 1st class
18 septembre 2024
Réponse de Warranty Direct
We are pleased to hear that the experience you had with our services were excellent. Your feedback is highly appreciated here at Warranty Direct!
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