Weston Homes Plc Avis 

1 002
•
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

Team at Weston Homes are very helpful through the buying process. They understand the buyer is on a journey and they make it as smooth as possible with good communication and support. Sean/Lucy/ Cec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Abbey Wharf and everything looked great, from the areas to the finishes. The sales consultant was also very attentive and went through all the details with us.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Promoteur immobilier

À propos de Weston Homes Plc

Écrit par l'entreprise

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

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4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 002)

165 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Charlotte

Charlotte, my Customer Service Co-ordinator is absolutely amazing. I feel very looked after by her and feel lucky she has been allocated to me for the next 2 years. She's a really lovely cheerful person and nothing is too much trouble. 5 big Gold stars to Charlotte.

4 août 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with Charlotte in our Customer Service Team. We will share your comments with her.

Noté 5 sur 5 étoiles

Lee was incredibly helpful. Thank you!

Lee was incredibly helpful. He did not rush us around the viewings, revisited the properties we most liked as options and enabled us take our time as we, my husband and myself, talked through the different spaces and how we could best use them.
He also opened up to us things we might not have considered, e.g. the positioning of the windows, air flow, light space, to mention but a few.
He showed us the plans in the wide screen also and looked back to check the time frames we last visited to help us.

1 août 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Brentwood Central. We will share your comments with Lee.

Noté 5 sur 5 étoiles

5 star service

So far, my experience with Weston Homes has been excellent. The team has been incredibly accommodating throughout the buying process, making everything as smooth and straightforward as possible. A special thank you to Lisa, who has been an absolute pleasure to deal with. She has gone above and beyond to answer my questions, keep me updated, and provide outstanding support every step of the way. Although I'm still in the process of purchasing my home, the customer service I've received so far has been exceptional, and I would happily recommend Weston Homes based on my experience.

29 juillet 2026
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at The Head Quarters. We will share your comments with Lisa and the team.

Noté 5 sur 5 étoiles

Stress free

The whole experience of buying my first home went very smoothly. The sales team were fantastic and kept in touch throughout the process, so I knew exactly what was going on. They recommended solicitors and brokers and were very knowledgeable. The building team were helpful and polite and made it known that they were available if there were any problems.
It was a stress free experience overall. Would highly recommend.

31 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted that you have had a positive experience with us. We wish you every happiness in your new home.

Noté 1 sur 5 étoiles

Can't justify the 5 stars

Can't justify the 5 stars.

They provide poor quality homes. Bought 2, and it's enough having 2 from Weston..

31 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We're sorry to read your comments. We have checked our records, and we have no issues reported on your file. Please contact our Customer Services team, who will be able to assist you. They can be reached by calling 01279 873200 or emailing customer.info@weston-homes.com.

Noté 5 sur 5 étoiles

I couldn’t have asked for a better…

I couldn’t have asked for a better experience buying my first home with Weston Homes. The whole process was made so much easier thanks to the amazing support from Valerie and Judy.

They were always friendly, helpful, and quick to answer any questions, making the experience as stress free as possible. Thank you both for all your support it really made a difference. I would definitely recommend Weston Homes!

30 juin 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court purchasing your new home. We will share your comments with Valerie and Judy. We wish you every happiness in your new home.

Noté 5 sur 5 étoiles

I had a very positive experience buying my…

I had a very positive experience buying my first home with Weston Homes. I had excellent customer service from Judy and Valerie at Tayfen Court and I’m so happy with my flat and the quality of the build. I felt supported throughout the whole process and would definitely recommend!

1 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with Judy and Valerie at Tayfen Court. We will share your comments with them. We wish you every happiness in your new home.

Noté 5 sur 5 étoiles

Great experience with Weston Homes

Great experience with Weston Homes. The team was very supportive and responsive and the post-purchase support is also strong! Highly recommend!

24 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted that you have had a positive customer experience with us. We wish you every happiness in your new home.

Noté 5 sur 5 étoiles

Liliana was amazing!

Liliana was amazing!
She make me feel welcomed and find a connection on a personal level and was not just on Sale, sale, sale which make a full difference in the experience.
Thanks again for your time Liliana.
Flo

28 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay. We will share your comments with Liliana.

Noté 5 sur 5 étoiles

Abbey Quay New Flat

The Sales Team consisting of Harriet, Lilana and Richard are great, they have been quite helpful throughout the process of buying the flat, clarifying any doubts, friendly with a smile.
Its been a good experience so far with Weston Homes, hoping for the same in future

26 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay. We will share your comments with Harriet, Liliana and Richard.

Noté 5 sur 5 étoiles

We had a great experience during our…

We had a great experience during our property viewing. The staff were very accommodating, welcoming, and knowledgeable. They answered all of our questions clearly and made the whole viewing process smooth and comfortable. We were very satisfied with the service and would highly recommend them to anyone looking for a professional and friendly team.

22 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted that you have had a positive customer experience with us.

Noté 5 sur 5 étoiles

Really happy with the service that was…

Really happy with the service that was provided by Charlotte. Extremely friendly and helpful which always makes the process of moving into your new home that little bit more comfortable.

21 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with Charlotte in our Customer Service Team. We will share your comments with her.

Noté 5 sur 5 étoiles

Excellent care and assistance…

Excellent care and assistance throughout the buying process and an obvious commitment to aftercare now that my purchase has reached completion.

19 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted that you have had a positive customer experience purchasing your new home with us.

Noté 5 sur 5 étoiles

Good customer service

Good customer service. More welcoming. Great communication and well explained.

18 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us.

Noté 5 sur 5 étoiles

Abbey Quey Richard was very helpful

Abbey Quey Richard was very helpful

18 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Abbey Quay. We will share your comments with Richard.

Noté 5 sur 5 étoiles

Good service

good service

16 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

14 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us.

Noté 5 sur 5 étoiles

Excellent service

Lee had excellent customer service. He was extremely helpful and kind went above and beyond. Absolutely outstanding service, answered all our questions thoroughly. He was extremely calm and patient and we had a good laugh with Lee. Beautiful developments and beautiful area. I would highly recommend Brentwood homes beautiful developments and excellent customer service in particular Lee. Thank you Lee.

13 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Brentwood Central. We will share your comments with Lee.

Noté 5 sur 5 étoiles

Excellent Customer service

My experience with Weston Homes has been excellent so far. The customer service has been fantastic from the beginning. The team has been friendly, professional, and always happy to answer my questions.

As a first-time buyer, they provided all the information I needed and guided me through the reservation process, making everything much easier to understand. They have been patient, responsive, and supportive throughout.

I’m looking forward to completing my purchase and would definitely recommend Weston Homes based on my experience so far.

11 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with them.

Noté 5 sur 5 étoiles

Very helpful speaking with Liliana

Very helpful speaking with Liliana, she made the whole process of understanding the offers available and also what is right for us.

Honestly discussed options and gave us an option we did not think was possible.

We asked lots of questions which other in the past simply didn't know the answer to or want to answer (different company). In Liliana's case she advised honestly and sought written information to share with us which was refreshing change from just words that would be contradicted when papers were received from other companies on the past.

So a big thank you from us Liliana.

11 juillet 2026
Avis spontané
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Réponse de Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana.

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