Wilsons Epsom Avis 

2 166
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

​Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Voir plus

Noté 2 sur 5 étoiles

We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Voir plus

Noté 5 sur 5 étoiles

I recently bought a car from Olly at Wilson’s Epsom and couldn’t be happier with the experience. Olly was extremely professional, helpful and friendly throughout the whole process. He showed me th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(2 166)

318 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super professional service

We were served by Daniel M when looking for our EV car. He was very professional and helpful!

1 août 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Inês, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you recevied from Daniel, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Excellent service at Wilsons.

We bought a new Vauxhall Corsa here today. The Wilsons Sales Executive was Mr Harry Hope who was friendly professional and very competent. Luckily for us we'd gone for a particular car in a particular colour and they had one in the showroom. We had an Adam with some problems to trade in. The process took 10 days or so because we'd lost the V5 but if we'd had it we could've done it quicker I'm sure. Harry kept in touch with us daily and once our ducks were lined up he gave us an appointment to go down, finish the paperwork and drive away in less than an hour. Fantastic, such good service and a lovely car.

31 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Steven, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Harry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Henry was an awesome and proactive and…

Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.

30 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Matthew was exceptional

Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.

29 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

We had excellent service from Mick.

We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.

26 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Brilliant customer service from Sam and…

Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.

28 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Met today with HARRY H for an informal…

Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.

27 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Sandy, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Harry was able to provide such a helpful and informative experience while helping your granddaughter explore her first car options. Buying a first car is an exciting milestone, and it's great to know Harry took the time to guide you through the different choices and help her feel more confident about what will suit her best.

We'll be sure to pass on your kind words to Harry – he'll be thrilled to hear your feedback. We wish your granddaughter all the best with finding the perfect first car, and we look forward to welcoming you back to Wilsons Epsom when you're ready. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .

27 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Jay, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and that you found the team to be very supportive, we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Very smooth process

Very smooth process, and Henry was extremely kind and helpful the whole time.

27 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Nicolas, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Henry was very helpful and…

Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍

26 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Becky, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and will make sure that we pass your praise across to both Henry and Harry. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

amazing service

matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.

21 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Rena, thank you for taking the time to leave us your 5-star review. We are deligted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Was helped by mick to help secure a new…

Was helped by mick to help secure a new vehicle and the service I received was excellent

20 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Oliver, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear about the service that you received from Mick, we will be sure to share your praise with him. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Subah was amazing he really listened to…

Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service

19 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Toni, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Subah, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car for a long time to come. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Byran was excellent

Byran was excellent, efficient and very detailed. Thank you !

18 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Chantal, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our dealership and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Had a great experience with Subah

Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!

18 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Mr Woods, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Subah, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Henry provided excellent service and…

Henry provided excellent service and was very helpful today. Thank you Henry!

18 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Ashleigh, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Wonderful customer service Subah

Wonderful customer service Subah. Perfect car. Thank you

17 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Jackie, thank you for taking the time to leave us your 5-star review. We hope that you enjoy your new car for a long time to come. Best wishes and happy motoring, Wilsons

Noté 1 sur 5 étoiles

The process for receiving the loan car…

The process for receiving the loan car is too much pathetic.

Till last year it was all good.

This year there is a single person across all service center and just for picking the loan car, it took 2 hours in waiting room.

And pick time for more than 1 hour.

It's too frustrating.

I have been with Wilson for past 5 years but this would be last and will find something else in future.

14 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Sharad, we are sorry to see your one-star review. We will make sure that we share your feedback with the senior management team so that they can look into your recent experience in further detail. Many thanks, Wilsons

Noté 5 sur 5 étoiles

Highly recommended

The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks

6 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Subah and the team, we will definitely share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Noté 5 sur 5 étoiles

Matthew is so helpful and patient

Matthew is so helpful and patient. He replies really fast. He helps me with all the questions both about the car itself and everything around buying the 1st car. Really appreciate his support and help.

11 juillet 2026
Avis spontané
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Réponse de Wilsons Epsom

Hi Kai, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Matthew, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

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