Wing Mirror Man Avis 

I am in disbelief of how poorly and unprofessional my dealings with this company have been since placing the order.

Ordered part over two weeks ago, appear to have lost it as it never got sent out. Called at least 10 times only to be messed about and not able to speak with a manager of any sorts to get it replaced or cancelled. No-one ever returned my calls or emails.

One star is too many. Shambolic, unhelpful, lying bunch of numpties. David is most unhelpful, Jake tried to help but was clueless and Josh was downright obnoxious and rude. His attitude wouldn't last 5 minutes in a professional organisation.

Wing mirror cover ordered 6 December. Wrong part arrived. No apologies. We returned it and was told the replacement would arrive in two weeks' time. Constant lies, conflicting information from David and Jake, no communication regarding updates. We followed the correct procedure for cancellation on the 28 January. No communication received regarding this. Order received 10 February, after we had ordered and received a replacement in good time.

The Ombudsman should investigate this tinpot set up as this isn't a company, just a few clowns fleecing the public. Avoid at all costs!!

Ordered my part weeks ago to be delivered in 3-5 days to be told its been dispatched then to be told it hasnt it wasnt even in stock to ring up and be told they dont no
When it will be bk in stock they take youre money off u then then when u cancel youre order coz you are sick of waiting they a percent of youre money off u they need reported to trading standards AVOID THIS COMPANY

Communication - terrible. No stars if I could.

Zero Communication or Delivery.

I have chased for my parts on multiple occasions. The delivery date is constantly being changed. Paid for 48 hour delivery and the company will not refund the delivery cost. The company are completely ignoring all communication from me now. AVOID AT ALL COSTS.
A bunch of scammers who will take your money and never deliver the parts.

I am not surprised to see that Wing Mirror Man has such a low star rating on Trustpilot. My own experience:
Communication with customers about delays in the order are non existent.
Numerous requests for an update are ignored.
I spoke to two members of staff. The first could offer no exact date for when my order would be completed (I’d been waiting over two weeks by then).
The second was extremely rude and condescending, to the point that I decided I would rather take my business elsewhere.

Absolutely shocking customer services, ordered a wing mirror in November, was told it was in stock, 2 weeks later still no mirror to be told on back order.
Asked to cancel order, did what was asked through the website, no correspondence then in January 2025 they send me the mirror.
Phoned up again!!!! was told to reject the order which we did, as of today 28/1/2025 I'm still chasing for my money back, next step is Small Claims Court.
Go elsewhere for your mirrors people.

Ordered back in July 2024, part was delayed for a month, cancelled the order how they told me to do so, got confirmation that it was cancelled then received the wing mirror in December.

Returned it with confirmation they received it and never got my refund to date.

I recommend contacting your bank to request a dispute claim for your money back

Surprised at the negative reviews. I needed a replacement wing mirror for my picasso. Genuine part was about £450 on back order from dealers. These people supplied a fit/form/function copy for half that including colour match painting. The four star rating is purely because they took nearly two weeks. However , it is now fitted and working fine.

Dreadful! Ordered weeks ago, was told it would be sent in the 10th or 13th January …… those dates came and went! I chased to be sold it’s not in stock. I requested a refund but was told I would need too request online. Request sent and ignored. Went elsewhere and the mirror arrived the next day.

Disappointed as have been great in the past.

Small claims court will be my next step.

Wrong mirror glass received for Vauxhall Astra H (MK5). I checked that it fitted a 2010 reg. and they sent me a 04-08 model one. No email response.

I read the other reviews and panicked - called my bank, asked them to reject the payment; they said it was too late.

So I called Wing Mirror Man and spoke to someone there who assured me that they had my order and it was due to go to painting.

Within the hour, I had confirmation of this. Within another 24hrs it was completed and dispatched.

This company is not a con - they provided me with a fantastic service. The package arrived well prepared and the wing mirror was exactly the right type and colour. I couldn’t have had a better service.

Some will say this is fake - if I could share photographs I would. If you have problems, just call them up. They’re all human beings trying to provide the best service they can. Sometimes it won’t always happen - for me it did

Very poor experience - Ordered a wing mirror 2 months ago. Had no pro-active communication from the company. When i chased them I was told it could be another month. Filled in the cancellation form but there was no acknowledgement. No answer in the live chat today.

I ordered my wingmirror part before reading some of the reviews
Well I can understand that some people may have had problems but I can only report that my experience was flawless and very positive the ordered part arrived in good time and in perfect condition the paint job was excellent I can only say I would recommend them

Ordered a wing mirror on 21 November as we were told it was “in stock”. Then received an email saying it had been ordered. We needed it urgently so bought one elsewhere and tried to cancel but it was impossible to speak to anyone. We cancelled online within a day or two of the order. We have received no refund but yesterday (9 January) received an email saying the wing mirror was on the way. They are dishonest in offering things they don’t have and impossible to contact to cancel orders. Don’t use this company.

Its a shame I didn't look on here before purchasing :(
They have done the same again! sold a EU passenger wing mirror claiming it is a UK drivers.
When I phoned to ask if it was a genuine mistake the young man was quite dismissive, saying "I don't understand what your trying to say"
I emailed with pictures as asked, no response to any of them. I thought it was because of Christmas, so was giving them the benefit of doubt, but they were on the web chat all over the holiday period.
The only way you can really contact them is on the web chat, although it doesn't do you any good.
Unfortunately they are selling the wrong item purposely and then hoping you send it back so they can sell it to someone else, never giving anyone a refund!
Dishonest, despicable, low life, how they sleep at night I will never know.

Ordered an item 02/09/24. Cancelled on 11/10/25 as it hadn’t arrived. Constantly phoning and emailing. Still waiting for refund on 06/01/25. Going through the bank to make a charge back claim. Last phone call was arrogant with no attempt to be helpful. Rubbish.

Ordered and paid for an item on 10.12.24.

No sign of the item still on 5th of Jan. No e mails or updates. Rang them the week before Christmas and they said item was not in stock (why show items as in stock and take money?) but Would be in before Christmas and sent out. Advised I would have had an update in my online account (why no email?) checked today. Not a, single update in online account. No email. No item. Absolutely shocking service.

Ordered a replacement wing mirror for my motorhome but it arrived broken in transit. Returned item for a replacement but after a couple of months waiting they did not have it in stock so asked for a refund which they initially agreed to but never paid. I have been on to their telephone line monthly since August 2024 and its now December 2024 and still no refund. It am out £498 for the mirror and had to buy one from the OEM to get the van through MoT. Will not be using them again and will be seeking redress through the small claims court.

Product never received, Refund never received. If you have a bad experience with this company join the Facebook group Wing Mirror Man Is A Con and share your experiences and work to get this scam business shut!