Yeomans  Avis 

Disappointed in Yeomans Indian Queens I took my VW to the Murry Groupe Plymouth for a small fix under warranty. I was told that the front tryer was an MOT fail because the cord was braking out of the tryer wall. In the next three weeks the car had an MOT & a service from yet another VW dealer & the tryer was never mentioned? You tell me????

One of the worst experiences of my life, genuinely it was awful, the stress of dealing with a team of people who frankly didn't care was at times unbearable.
I took my VW T5 to Yeomans Van Centre in Exeter in September last year, to have a timing belt fitted. 5 miles after leaving their garage the belt failed, damaging my engine. At first the Service Manager told me the damage was significant and they needed to fit a new engine. Then 3 days later, after the Service Manager had left the company, his successor informed me by email that they didn't need to replace the engine and could repair it. You can imagine how I felt, not able to trust what I was being told, with contradictory opinions on the condition of my engine. I informed them that I want the new engine I was offered by the previous Service Manager, they refused and said they would only repair my current engine.
They've since repaired the engine but it's not the same as when I brought it to them, leaving me in a constant state of stress. Even the Motor Ombudsman has been completely useless, informing me that they deem my case to be worthy of investigation and are waiting the assign an agent to the case, heard nothing in months.
To make matters worse, the member of the Service team told me that they were "surprised they let him do it", with regards to the technician they assigned to the timing belt job. Alluding to his apparent lack of experience or ability for this crucial task. Unbelievable, I still can't fathom the whole ordeal.
Please. I implore anyone not to take your vehicle to these idiots, they are incompetent and there's a culture of complacency there for sure.
I still remember standing watching two technicians examine my engine on that morning, one of them complaining that he didn't want me 'shadowing' him, later I discovered that he was the idiot who botched the job, what a nerve. I had to ask for a refund that day, which they initially refused, they didn't even offer it, unreal lack of respect. I give them zero stars.

Luke Mallard was simply amazing. His product knowledge combined with his friendly yet professional manner was exactly the right balance. I wanted the car asap ( who doesn't ) and he made it happen. From order to delivery was just seven days. He is backed by a great team so thank you to Caitlin, the PDI department and the valeters too.
I wouldn't hesitate to recommend Luke and Yeomans Nissan.

Luke Mallard was amazing.

Informative, personable, knowledgeable, patient and honest... What every woman wants in a man! Hahaha! 😆

On a serious/professional note, we couldn't fault the service and promptness of Luke & Caitlin.

Thank you so very much - We are extremely grateful and love the car.

Excellent customer service .
Miss Sophie Carrot was kind, courteous and professional while helping me navigate the purchase of a new car.

Stella provided excellent support throughout the car sale process. She was professional, knowledgeable, and very responsive, ensuring everything was handled smoothly from start to finish. She also helped after a problem our end to speed up the process, which made a significant difference and was greatly appreciated. Overall, her efficiency, communication, and customer-focused approach made the experience very positive.

I’d like to thank Joseph Davies at Yeomans Citroën, Plymouth for his fantastic service throughout my recent car purchase. From the outset, Joe was friendly, approachable and refreshingly not at all pushy, something you don’t always expect when car shopping. He took the time to really listen to my concerns and demonstrated excellent knowledge of the vehicle.

I was particularly worried about the wet cambelt, and Joe kindly agreed to have this replaced early to give me peace of mind, which I really appreciated. When I came to collect the car, it was presented immaculately, and the whole team at Yeomans were extremely flexible and accommodating when arranging my new finance agreement.

Everyone I dealt with at Yeomans was genuinely lovely, and the experience from start to finish was stress‑free and positive. I wouldn’t hesitate to recommend Yeomans to anyone looking to purchase their next car.

Thank you to Joe and the whole team, you’re all superstars.

I am very grateful for the service that I have received from the Exeter Yeomans team. The service manager Graham and Collin from the service team, provided excellent customer care and supported me in booking my vehicle in for service. I bought my second hand car from them and they have been fantastic at helping me when I have had any questions about the car. Nothing is too difficult for them and they are willing to help and book in the car. Their staff are professional and friendly. My experience with them has been exceptional.

I bought a new Skoda Kamiq from Yeoman's over the Christmas break. They were incredibly helpful and efficient through the whole process. Coupled with this they are lovely people too which makes it all a good experience. In particular I am grateful to Sophie Carrott and Ryan Humphreys for their seamless teamwork to sort out the paperwork and delivery. Thanks also to Dave the delivery driver who was very knowledgeable and helpful when I was presented with the new tech vehicle.

Bought my second used Kona Hybrid Auto in December 2025 from Yeomans in Bexhill-on-Sea. Very good service on both occasions, Neil Blanchard dealt with both purchases and was helpful and patient without being pushy. Servicing/MOTs etc all dealt with professionally. Very satisfied and happy to recommend.

Marc Charlesworth was extremely helpful when I bought my new car. The manager Mike Adams also ensured that the process was very fair and smooth.

I got a Skoda Fabia from Yeomans and Sophie Carrott was very helpful, good explanations and communication, I recommand.

I paid a reserve deposit on a car at Yeomans Bognor Regis , dealing with Dawn in sales . After finding a car elsewhere, Dawn was gracious and wish me all the best with my new purchase . In my whole experience with Dawn she is professional and went above and beyond, great person to do business with .

I’ve had my car serviced at the Littlehampton dealership and recently had my tyres changed, and I’ve always had a great experience. The staff are consistently friendly, helpful, and very accommodating when it comes to booking appointments around school runs, which I really appreciate.

The customer lounge is clean, comfortable, and quiet, making it easy for me to work while my car is being looked after, and the hot drinks machine is a nice extra touch. All work has been completed to a high standard and within the timeframes discussed, which gives me real confidence in their service.

I would happily recommend this Vauxhall dealership – they’ve become my local, trusted garage, and the service and MOT plans are a great added benefit.

After finding a vehicle for a close family friend, I phoned Citroen @ Fareham and Chris Barton answered the phone. Chris made a couple of promises (all kept, which is a rare find) and the vehicle was ready at the agreed time.

We travelled over from the Isle of Wight so a lot of trust was required from both sides.

I had worked in the car Industry for 22 years and more recently as a GM before being medically retired last year, so it’s hard to just let things flow… but I needn’t have worried anyway, I could quite honestly say every box was ticked and Chris had it all in hand. He even discussed everything with Denise and not me which is a very important thing. Dee drove away happy and has been ever since.

If I was to be critical, the only thing Chris didn’t ask us was whether either of us had any allergies 😂 what with the way the world is going these days.

If you need a car, get in touch with Chris, you won’t be disappointed.

Chris, thanks for a good experience 5*****

Useless management of the motability scheme. Couldn't organise themselves for love nor money. Shouldn't need to travel to the dealership and drop off the car at 9am for a service to not get it back until 4.30 that day! Honda did not explain that 9am is not the actual service appointment rather a 'when we get round to it'!!!
It does not take seven and a half hours to do a service! Pull yourselves together Honda, disgusting way to treat disabled customers. Take away their transport and make when sit there waiting for over 7 hours!!!

Outstanding service!
Had to have my car towed to Yeomans Audi Truro last night due to an intermittent non-starting fault that several other locals have been unable to fix for the past year.
I got a call before midday today to say that my car was fixed, tested and ready to collect.
A special thanks to Jack and Dan - highly recommended!

Purchased a 22 plate Citreon C3 Aircross from Yeomans Citreon Plymouth. Have driven less than 3000 miles since purchased, Clutch has gone. Yeomans Citreon Plymouth are zero help, was told it’s just bad luck. 12 month warranty is not worth the paper it’s printed on. I’m currently suffering from cancer, and need a vehicle to attend Radiotherapy sessions starting 18th December. No offer of a courtesy car. They can’t repair my car anytime before 29th when they will have a look, but may not be able to do the work!!
Have contacted the company to discuss. No response from anyone but the sales advisor who sold me the car. Who said it’s just bad luck.
Yeomans Citreon Plymouth are causing me added stress at the most difficult time of my life
Do not recommend at all. I wouldn’t give it 1 star

I had a fantastic experience buying my new car at Yeomans Skoda Bridgwater. From the moment I walked in, the team made me feel welcome and supported. A special thank you to Sophie Carrott, who went above and beyond to make the process smooth and enjoyable. She was incredibly knowledgeable, patient, and made sure I understood all my options without any pressure. The car is absolutely perfect, and I couldn’t be happier with my purchase. If you’re looking for great service and a stress-free experience, I highly recommend Yeomans —and ask for Sophie!

Top staff,top service and best of all top cars