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Lisez les avis des autres

Noté 5 sur 5 étoiles

I stayed for work trip recently and the apartment was exactly as advertised. Check-in was smooth because the online staff helped me through the online procedures. I was offered a direct discount at th... Voir plus

Noté 1 sur 5 étoiles

Disgustingly dirty on arrival. We rented Wavendon house in MK which had 3 bedrooms. The whole house was filthy and run down. We would’ve left if we could make alternative arrangements but unfortuna... Voir plus

Noté 5 sur 5 étoiles

Stayed with Yoko for the Silverstone GP weekend and it was perfect! Staff was super helpful and property was immaculate! The check-in instructions were very clear on arrival and booking was seamless.... Voir plus

Noté 5 sur 5 étoiles

As a solo female traveller, with sometime mobility needs, safety is paramount. This company is professional and their properties are safe. They are available on phone, email and WhatsApp in case... Voir plus

À propos de l'entreprise

  1. Logement indépendant avec services
  2. aussi dans
  3. Agence immobilière
  4. Société de gestion immobilière

Écrit par l'entreprise

We are one of the UK’s leading Serviced Accommodation providers, proudly voted Serviced Company of the Year in both 2023 and 2024 by the Prestige Awards. Our portfolio includes a wide range of high-quality properties from modern apartments and stylish houses to fully serviced Apart-Hotels located across the UK. In addition to providing exceptional accommodation, we also help landlords transform their properties into serviced accommodation, offering a fully managed, stress-free solution. Our expert team takes care of everything from guest management and maintenance to bookings and compliance, ensuring maximum returns with minimal effort for our property partners.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(62)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and support

We have had a number of reservations made through Yoko Properties and cannot fault them at all from their service to the conditions of the apartment booked and the help and support they provide through the quick responses to enquiries and issues being resolved. It really is appreciated - they are great agents and hosts.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service Accommodation company!

I had an excellent experience staying at Yoko property. The serviced apartment was clean, spacious, and beautifully furnished – far exceeding my expectations. It had everything I needed for a comfortable and relaxing stay, including a fully equipped kitchen, washing machine, and fast Wi-Fi.

The location was ideal, close to shops, restaurants, and transport links, yet peaceful enough for a good night’s sleep. It truly felt like a home away from home.

What stood out most was the service - incredibly responsive, friendly, and helpful throughout my stay, offering great local recommendations and checking in to make sure everything was perfect.

The property was very clean and had lovely little personal touches such as shampoo/soaps etc - all which was replenished during the midstay cleaning.

Would highly recommend to anyone :)

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great property

Great property with no issues at all, the cleaning and grass cutting service was great.
great correspondence with Yoko property with no issues at all.
Would recommend the stay, as we stayed there for 7 weeks.

19 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

All I can say is never again

All I can say is never again! The property I stayed in was nothing like the pictures completely different! Total disgrace very overpriced for what it is.

One positive note : the cleaners I had for mid-stay were delightful ( young girl and boy) very well mannered very helpful nothing was too much for them and credit goes out to them.

3 juin 2025
Avis spontané
Logo de Yoko Property

Réponse de Yoko Property

Hi Donna,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that the property differed from the images. This is certainly not the experience we aim to provide, and we understand your frustration.

Upon checking, we cannot find any booking under your name therefore if you can email us at support@yokoproperty.co.uk so we can review this matter closely to ensure it will be addressed properly.

On a more positive note, we are very glad to hear that the mid-stay cleaners made a good impression. We’ll be sure to pass along your kind words to the team. They’ll be delighted to know their efforts were appreciated.

Thank you again for your honest feedback. We hope you’ll consider giving us the opportunity to provide a much better experience in the future.

Thank you.

Kind regards,
Yoko Property Ltd

Noté 5 sur 5 étoiles

A wonderful blessing stay 😇🙏💯

Firstly I got to say a huge thank you for all the prompt replies on emails andwhatspp which is always a brilliant sign from the start.The instructions for apartment & self check-in was clear. The property was clean which is very important to me, the location is great all shops around and easy access.The staff are brilliant and professional which makes everything so much more enjoyable with the welcoming of hospitality, the essentials for the property was good and stocked up eg. Tea, coffee, sugar, washing up liquid, washing tablets, towels,etc were catered even spare batteries for TV remote. I definitely recommend it, I am having a brilliant stay and I am extending my stay as very comfortable. A massive thank you!!

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I had an absolutely wonderful stay at a…

I had an absolutely wonderful stay at a Yoko Property in Milton Keynes, and I highly recommend their service to anyone looking for a comfortable, stylish, and hassle-free accommodation experience.

From the moment I arrived, I was impressed by the attention to detail in the property. The furnishings were modern, elegant, and thoughtfully chosen to create a cozy yet sophisticated atmosphere. Every room was immaculately clean, well-organized, and designed to provide a sense of warmth and relaxation. It truly felt like a home away from home.

The location of the property was incredibly convenient. Whether you're in Milton Keynes for business or leisure, everything you need is within easy reach. Public transport links, shopping centers, restaurants, and entertainment options are all close by, making it the perfect base for exploring the area. The neighborhood was also quiet and peaceful, allowing for a restful stay.

One of the highlights of my experience was the impeccable condition of all appliances and amenities. Everything was in perfect working order, from the kitchen equipment to the heating system and even the Wi-Fi, which was fast and reliable. It was evident that the property is well-maintained and regularly serviced to ensure a top-notch experience for guests.

What truly set this stay apart was the outstanding customer service provided by Yoko Property. The team was extremely professional, responsive, and genuinely committed to making my stay as smooth as possible. When I encountered a minor issue, they immediately took action and resolved it without any hassle. Their prompt communication and dedication to guest satisfaction were truly commendable.

Without a doubt, I will be returning to Yoko Property for my future stays in Milton Keynes. Their commitment to quality, comfort, and excellent service makes them stand out in the short-term rental market. I highly recommend their Airbnb service to anyone looking for a premium, stress-free accommodation experience. If you're visiting Milton Keynes, look no further—Yoko Property is the perfect choice!

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing homes

Had the pleasure to stay at one of yoko propertys amazing homes for a couple it's was like a home from home and would highly recommend to anyone that is looking for some where to stay.

29 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company they are awful

Do not use this company they are awful, took over management of a property I had already booked, refused to honor the booking with the previous management company, made me rebook with them now I've spent over 6 months trying to get a refund and no-one taking responsibility. Next step small claims court. Don't book a holiday with this company they will cancel your bookings or rip you off.

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Yoko Property consistently delivers…

Yoko Property consistently delivers exceptional, premium-quality service.

I’ve had the privilege of working with Yoko Property for some time now, photographing their impressive property portfolio across Bedfordshire, London, and Northamptonshire.

As a professional photographer, I’m fortunate to have the opportunity to collaborate with only the best service providers. This is especially important to me because the quality of my work reflects the high standards they offer their clients.

If you’re in search of a premium short-term let combined with outstanding service, I wholeheartedly recommend making Yoko Property your first choice.

12 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing two month stay in one of yoko beautiful five bed house on Broughton

Amazing two month stay in one of yoko properties in broughton the house was so beautiful five bedrooms house was clean and beautiful designs in every room amazing quality the sofa was so huge and comfy the garden is amazing me and the kids was so sad to leave wish we could have stayed longer all staff and everyone was amazing kind Caring and so helpful really was a great stay we thank you yoko all of you and hope to be back in the future :) your properties are a real credit to you and all staff thank you for making our two month stay magical and I definitely recommend to anyone yoko properties are worth the stay and definitely all the staff I spoke to was amazing no faults at all me and the kids will miss you yoko all of you and your beautiful home :)

4 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful

Awful. Yoko Properties told us the property that we have had booked for 3 months is no longer available and we fly from Australia to the UK in 3 days!!! They’ve constantly tried to get us to book directly through them and cancel our booking through booking.com. We declined and now this happens. They’ve also said they can’t cancel the booking and we have to do it? Shocking behaviour. Like others have said - scammers, looking to getting more money.

10 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Cancelled booking

I had a booking for several months through Booking.com. Yoko property pushed me several times to cancel my booking and rebook directly with them. I refused to do this, and then 3 days before my arrival they have cancelled my booking claiming the property is no longer available. I am due to arrive from Australia in 3 days and now do not have accommodation. Shocking service

10 septembre 2024
Avis spontané
Logo de Yoko Property

Réponse de Yoko Property

Hi Simon,

Similar to your Google Review, we thank you for taking the time to give us your thoughts though it saddens me to read this.

Again as you were made aware, the apartment you booked was hit with an issue with leaking pipes from the bathrooms affecting the apartments below and we were ordered to stop any short term bookings at least investigation works were complete or the issue has been resolved.

To reduce the impact on your stay the team offered you an alternative, equivalent property but it is my understanding that you declined this and you cancelled the booking on your own accord after. We would have been happy to take your booking as it was (without taking advantage of direct booking discounts) or offering you the best direct price with an additional goodwill discount due to the inconveniences.

Despite this we would still be happy to host you offering you the best price by booking direct with the added goodwill discount for the inconvenience on this occasion. We wish you a safe journey and trip.

Kind Regards
Yoko Property

Noté 1 sur 5 étoiles

Vile condition

I recently stayed at this property in a moment of crisis, and what I encountered was beyond disgusting. The state of the house was utterly deplorable and nothing like the misleading photos shown on the booking site. From the moment I stepped inside, I was met with filth. The entire property was riddled with grime, stains, and broken fixtures. Carpets were either heavily stained or, in some places, completely missing! There was dirt in every corner, creating an environment that felt unsanitary and unsafe.

To add insult to injury, the price I paid was absurd for the squalor I endured. This property was nothing short of a health hazard, with a full wheelie bin left at the property upon my arrival, leaving me no space to dispose of my own trash. The back door was also nearly impossible to open and close due to a faulty mechanism, adding to the list of things that should never happen.

8 avril 2024
Avis spontané

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