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Lisez les avis des autres

Noté 5 sur 5 étoiles

I stayed for work trip recently and the apartment was exactly as advertised. Check-in was smooth because the online staff helped me through the online procedures. I was offered a direct discount at th... Voir plus

Noté 1 sur 5 étoiles

Disgustingly dirty on arrival. We rented Wavendon house in MK which had 3 bedrooms. The whole house was filthy and run down. We would’ve left if we could make alternative arrangements but unfortuna... Voir plus

Noté 5 sur 5 étoiles

Stayed with Yoko for the Silverstone GP weekend and it was perfect! Staff was super helpful and property was immaculate! The check-in instructions were very clear on arrival and booking was seamless.... Voir plus

Noté 5 sur 5 étoiles

As a solo female traveller, with sometime mobility needs, safety is paramount. This company is professional and their properties are safe. They are available on phone, email and WhatsApp in case... Voir plus

À propos de l'entreprise

  1. Logement indépendant avec services
  2. aussi dans
  3. Agence immobilière
  4. Société de gestion immobilière

Écrit par l'entreprise

We are one of the UK’s leading Serviced Accommodation providers, proudly voted Serviced Company of the Year in both 2023 and 2024 by the Prestige Awards. Our portfolio includes a wide range of high-quality properties from modern apartments and stylish houses to fully serviced Apart-Hotels located across the UK. In addition to providing exceptional accommodation, we also help landlords transform their properties into serviced accommodation, offering a fully managed, stress-free solution. Our expert team takes care of everything from guest management and maintenance to bookings and compliance, ensuring maximum returns with minimal effort for our property partners.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(62)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Booked a flat in Northampton for 7…

Booked a flat in Northampton for 7 days for 5 people , when we got there there was bedding for 4 , 4 bath towels and 2 hand towels. 1 pot and a frying pan ,the handle on the sink was broken the first shower would not work , the second bathroom no plug the fan and light kept coming on and off. Reported this and a maintenance man came said he would be back on Monday right enough he never said which Monday. Patio door would not lock then they sent password for Netflix—-.——.———— asked again for password got the same back,lack of utensils and the drain were honking

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Yoko are great - their value and their people

Working with Jonny and the Yoko staff is great. And the properties that Yoko offer are really good and upmarket,
whilst being good value for money. Our family has used Yoko on several occasions and we will definitely continue to in the future.

15 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

The best in the business

Working with Jonny and Tommy from Yoko Property has been an absolute pleasure. Their professionalism, responsiveness, and consistency have made our collaboration incredibly smooth and productive. I highly recommend Yoko Property for anyone in need of reliable property management services. I look forward to continuing our successful partnership in the future.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Cosy!

Very happy with my stay at Yoko Northampton. The team were professional, friendly and quick to reply to any queries I had.
The accommodation was clean and comfortable, just what I needed after a gruelling sporting event.
Won’t hesitate to book again!

3 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Location great for work

Used Yoko for a work trip in Derby, fantastic location, property was well maintained and communication with the staff were top-notch. Prices on their website are very competitive and easy to use! Best to go direct with them!

22 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Booked a flat with YOKO Property in…


Booked a flat with YOKO Property in Rugby for work.

It was a fantastic stay with helpful staff. The flat was very clean and tidy, and I received the best price by booking directly with YOKO Property instead of booking elsewhere.

Would definitely be coming back!

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Apartment and Staff!!

I stayed in a 2-bed flat in Coventry for a work conference and on arrival the place was immaculate - just as the photos shown. I'm bad with directions but the online staff were able to help me get to the property and explained to me about all of the local amenities. I booked through Airbnb this time but I was told that I can book directly and get exclusive discounts which I will definitely do next time!

15 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Booked a flat in Chelmsford for work…

Booked a flat in Chelmsford for work and the service was great! It was so easy to check in, the staff were extremely helpful and the flat itself was spotless. I booked with them directly instead of Airbnb and booking.com for a better rate.

15 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Yoko Rocks Over Chain Hotels!

My stay at Yoko Properties was seriously awesome! The rooms were super clean, way better than those chain hotels. Everything was on point from the moment I stepped in. The room was not just clean but also super cool, with modern stuff that made it feel like my vibe. Plus, the staff were total legends, always there to help out and make sure everything was perfect. The location was wicked too, easy to get around. Overall, Yoko Properties totally crushed it! If you want a sick stay that's way better than a regular hotel, Yoko is the way to go!

15 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Stayed with Yoko for the F1 Silverstone GP weekend

Stayed with Yoko for the Silverstone GP weekend and it was perfect! Staff was super helpful and property was immaculate! The check-in instructions were very clear on arrival and booking was seamless. Got a great price by booking direct instead of the usual booking sites like Airbnb/Booking.com etc… would highly recommend and definitely stay again!

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

An Unforgettable Escape

An Unforgettable Escape

I recently had the pleasure of experiencing a stay at one of Yoko Properties' outstanding accommodations.

The room itself was a haven of comfort and luxury, with tasteful decor and all the amenities one could wish for.

One of the highlights of my stay was the impeccable service provided by the staff. From assisting with local recommendations to ensuring that every need was met promptly, their attention to detail truly elevated the experience.

The location of the property was also ideal, situated in the city center, offering easy access to nearby attractions and dining options.

Overall, my experience with Yoko Properties exceeded all expectations, and I simply cannot wait to book again. Whether you're seeking a relaxing getaway or a luxurious escape, I wholeheartedly recommend Yoko Properties for an unforgettable experience.

12 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

First time using Yoko, brilliant service!

First time using Yoko after being recommended by a friend and we're so glad we did. Absolutely brilliant service from the staff there. The booking process was seamless and their house at Redcar was clean and well furnished.

We managed to save a fair bit of money by booking directly with them as well.

Would 100% use again.

12 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Comfortable stay, very clean properties with all the amenities needed

We had a great & comfortable stay at one of Yokos properties in Northampton. My team and I where very satisfied with the premises, the bedding was very comfortable as my team and I require sufficient rest due to the nature of our industry “construction”, the amenities were great and everything we needed was present. Any enquiries where handled in a timely and professional manner. Would 100% recommend to others, and happily extend our stay if project required. Keep up with the great work 👍🏼

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Extremely clean and modern rooms

Rooms were extremely clean and modern. Perfect mid-term stay for us! The service we had was great as well, very quick at responding to our needs and the check-in process was smooth. Would highly recommend any contractors to use them, I would definitely be coming back!

13 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Our Dog Nearly Died Because Of Yoko

Stay at one of their pet “friendly “ properties at your peril. Their property maintenance does not include making sure there’s no toxins in the garden. Our dog nearly died, and they just don’t care. There were so many problems and all they do is ghost you. Badly maintained homes and not clean. Unsafe plumbing, scalding water and the only comments are “We’ll speak to our managers” and “No-one else has complained “. “You should have said something at the time” Even though we had to spend a whole day in the vets with our really sick dog.

Don’t risk it!

9 mars 2024
Avis spontané
Logo de Yoko Property

Réponse de Yoko Property

Hi Karen,

We sorry to hear this happened to you dog. However, you will know now that we had spoken to the vet that you visited and they explained that there is really no knowing where or how your dog may have become unwell be it during walk outside of the accommodation, at a park, or possibly in the garden.

They also explained that even if your dog had ingested anything in the garden, the toxin found is fully naturally occurring and is not something that can be controlled. For example, a leaf carrying the toxin could have fallen onto the ground from somewhere further away which carried the toxin and settled into the soil. The vet determined that no negligent behaviour took place on our part and as per our previous conversation, I urge you to speak to the vet to get clarification and confirmation of the discussion we had with them.

Our garden maintenance know not to use any chemicals during their visits and as a dog owner myself I would never allow that to happen as we advertise as being pet friendly.

We also did not receive any maintenance requests from you during your stay. We have staff available to take calls or messages between 8am-12am (16 hours a day) and if we did we would investigate and send one of our local suppliers out to address those concerns.

Kind Regards
Tommy

Noté 5 sur 5 étoiles

Great stay

We recently booked one of Yoko’s house in Milton Keynes, check in was nice and easy and the customer service team was really helpful throughout our stay. Thank you

19 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrendous studio apartment - not as advertised

Horrendous experience staying at one of there so called 1 bed apartments, which is actually a dirty studio room. I have requested a refund for the second night of £150 as the advert for this property is a scam. It was absolutely not as advertised as on booking.com. There is no double bed, no seperate bedroom, no seperate living room, no dishwasher, no washing machine, no hot water and no possibility to shower as the shower hose is too short for the shower cradle. There were drug takers downstairs at all hours wondering around and very odd asylum seekers. The windows do not close properly. It was a security concern to stay there. The sheets were not laundered and there was a broken door next to the single bed which would not close so can’t even sleep in the single bed. I left after 6 hours and requested a refund for the second evening. It is not a one bed apartment. It is a single studio room. Scam artists. Just check other trust pilot reviews and you can read all you need to know. Need to be investigated and shut down. Have already contacted our family lawyer for advice .

3 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Booked a luxury house with pool table

Booked a luxury house with pool table , sky ,Netflix in Milton Keynes 10th July 2023 for 4 days costing £750
Arrived after a 4 hour drive at 4.15pm to find it still not cleaned from prior occupancy, kitchen filthy beds not changed dirty towels full bins etc. Had to get there cleaners to come at 7.30pm.
Pool table is a small kids one lol.
Pluming problem in bathroom with bath not emptying after a shower. Boiler broke down half way through week so no hot water to shower and had to use kettle for dishes.
Dodgy wiring and back garden falling apart with dangerous walkways.
Bookin.com useless as where Yoko
Don’t use these guys

10 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Had the worst experience at Yoko…

Had the worst experience at Yoko property in Milton Kynes and would not recommend to anyone. The property was too small and had a lot of broken tiles and protruding nails which I felt wasn't safe for my crawling baby. Reached out to them with pictures of the house and nothing was done. Struggled locking the door and again nothing was done. They took £45 from my account without explaining what it was for and when I asked, they said I broke one part of the fridge which was a complete lie. I requested them to send photos of the broken part as I had taken pictures and video of apartment as evidence before I left. They returned the money without sending pictures and never apologised. I also forgot my laptop and at collection they told me someone had picked it which wasn't true and when I asked for details that's when the story changed and they gave back my laptop. In a nutshell they're the worst and very frustrating dealing with them, not professional at all.

5 juin 2023
Avis spontané

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