I suspect this is a scam site. I redeemed a £25 Clarks voucher through their website. I was supposed to receive two emails: the first confirming the voucher order, and the second containing the digita... Voir plus
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Lisez les avis des autres
I’ve been using YouChooseAGift for 2 years without a single issue, but today has been terrible. Every time I try to access the site, I’m met with an Imperva security screen stating my connection has b... Voir plus
L'entreprise a répondu
My gift card wouldn’t work. I then spent ages trying to talk to customer service with only bots available. £100 Christmas present wasted! Update: Following the below reply I had to reach out to c... Voir plus
L'entreprise a répondu
The instructions were easy to follow; this was purchased as a gift for a friend. There are many shops to choose from; She received confirmation (voucher) by email within minutes.
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de cadeaux d'entreprise
- aussi dans
- Centre de magasins d'usine
- Grand magasin
- Marché en ligne
- Restaurant traditionnel
- Stade
Écrit par l'entreprise
Introducing YouChoose – a versatile, innovative multi-choice gift card designed to transform gifting into an experience that’s as personal as it is exciting. With its unique two-step multi-retailer process, YouChoose makes it effortless to present a gift that resonates with every recipient, no matter their interests. Below are Key Benefits of YouChoose: Extensive Choice: Access a diverse range of categories including Access All, Experiences, Fashion & Beauty, Food & Drink, Gaming, Him, Her, Home, and Night Out. Personalized Gifting: A simple two-step, multi-retailer system ensures a tailored gifting experience that meets every recipient’s unique taste. Versatile Occasions: Perfect for any celebration or event, providing a solution that always fits the moment. Seamless Process: Streamlined design makes both gifting and redeeming effortless and enjoyable. In essence, YouChoose turns the traditional gift card into a dynamic tool for delivering unique, tailored experiences. With endless possibilities and clearly defined benefits, you can be confident that every gift will be a memorable and cherished experience. Whether you’re celebrating a birthday, anniversary, or just want to make someone’s day, YouChoose ensures your gift stands out in every way. If you have experienced an issue exchanging your YouChoose card on our website, or have any other queries, please email us at YouChooseCS@uk.epayworldwide.com and we will be happy to resolve the issue. Contacting our customer service team will be the quickest route to resolving your query but please note our CS desk is manned Mon-Fri 9am-5.30pm, if you email us outside of these times please expect a delay in reply, but rest assured we will be in contact the next working day. We look forward to hearing from you
Coordonnées de contact
Ground Floor | Kingfisher House | 2 Woodbrook Crescent , CM12 0EQ, Essex, Royaume-Uni
- YouChooseCS@uk.epayworldwide.com
- youchooseagift.co.uk
2,4
Bas
2 k avis
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A répondu à 99 % de ses avis négatifs
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I suspect this is a scam site
I suspect this is a scam site. I redeemed a £25 Clarks voucher through their website. I was supposed to receive two emails: the first confirming the voucher order, and the second containing the digital code. However, even after the 48-hour window they specified—two full days later—I still haven’t received the second email with the digital code. When I reached out to their online customer service, they just kept making excuses. It’s a scam!
26 octobre 2026
It was confusing and could of been…
It was confusing and could of been easier to navigate
25 octobre 2026
Too difficult to use just want a card I…
Too difficult to use just want a card I can use anywhere without it being so complicated
26 octobre 2026
Make Sure You Register Your Voucher FIRST
I went to use my voucher in M & S and they couldn't get it to work. Three staff did various things but nothing worked so I had to pay. Then my daughter looked up your site and said the voucher has to be registered. She did this for me and told me I will receive 2 emails from you but I just received one. I'm now nervous about using it as I now have to spend more as such.
24 octobre 2026
Still haven't received gift card 24hrs…
Still haven't received gift card 24hrs on. Already been to where I wanted to spend it... pointless purchase
25 octobre 2026
Réponse de YouChoose
Thank you for your review. We're sorry to hear about your experience and understand how frustrating it must have been when you were ready to spend your gift card.
Unfortunately, the technical partner that manages Wagamama digital gift cards experienced issues over the weekend, which has resulted in delays to a number of orders, including yours. They are working hard to resolve the problem, and as soon as service is restored, YouChoose will process all affected pending orders as quickly as possible.
We appreciate that this delay has impacted your plans and sincerely apologise for the inconvenience caused.
Thank you for your patience and understanding while this issue is being resolved. If you would like an update on your order, or would like to swap the Wagamama code please contact our customer support team via the live chat facility and we'll be happy to assist where we can.
Kind Regards, The YouChoose Team
The whole concept is such a good idea…
The whole concept is such a good idea and I found it so easy to find my balance, decide where I wanted to select a gift card from and when I did it was delivered to my inbox in less than 10 mins!
25 octobre 2026
Réponse de YouChoose
Thank you for your fantastic 5-star review! We're delighted to hear that you found the whole YouChoose concept so easy to use, from checking your balance and browsing our range of retailers to receiving your chosen gift card so quickly. It's especially great to know your code arrived in your inbox in less than 10 minutes.
We work hard to make the process as simple and seamless as possible, while still offering plenty of choice, so it's wonderful to hear that reflected in your experience.
Thank you for choosing YouChoose, and we hope you enjoy spending your gift card! 😊
The YouChoose Team
Excellent ui
21 octobre 2026
Réponse de YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found the YouChoose user interface easy to use. We've worked hard to create a simple and intuitive experience, making it quick and easy to register your card, browse our retailer selection, and receive your chosen gift cards.
Thank you for choosing YouChoose and for taking the time to share your feedback. We hope you enjoy spending your gift card!
The YouChoose Team 😊
Complete rip off - Avoid
Got card as a gift , purchaser having been told they could use it to get a Steam Voucher. This is NOT the case. You can only get some games which are at full prices so you can't benefit with using it to get sale items and DLC etc. Complete waste of money and now stuck with a voucher I'm unlikely to be able to use.
25 octobre 2026
Avis spontané
Réponse de YouChoose
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
To clarify, we do not advertise or state that our gaming category can be exchanged for Steam credit vouchers, in line with the brand owner's requirements. However, the gaming category does offer access to over 8,000 game titles, the majority of which are compatible with Steam, providing a wide range of options for PC gamers.
We appreciate that this may not have been what you were expecting, but we do strive to clearly present the available redemption options before exchange. If you're having difficulty finding a suitable title, please contact our customer service team who will be happy to help you explore the available choices.
Kind regards, The YouChoose Team
Absolute rip off my card was hard to…
Absolute rip off my card was hard to register they want to know everything about you. Then when I tried to scratch it off the whole number came off don’t buy !!
25 octobre 2026
Avis spontané
Réponse de YouChoose
Thank you for your feedback. We're sorry to hear that you found the registration process frustrating.
The account setup process is designed to keep your YouChoose credit secure and to enable our Customer Service team to better support you with any queries relating to your account, gift card balances, and purchases.
We're also sorry to hear that the code was damaged while scratching the panel. Please don't worry - our Customer Service team can help retrieve your code. Simply contact us via the live chat facility on our website and provide a photo of the back of your card along with the email address used to register your account. Our team will be happy to investigate and assist you.
We appreciate your feedback and hope we can help resolve this issue for you quickly.
Kind regards, The YouChoose Team
Réponse de YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found YouChoose great and easy to use. We've worked hard to make the process as simple as possible, while still giving recipients the flexibility to choose from a wide range of leading retailers and brands.
Thank you for choosing YouChoose, and we hope to see you again soon!
Kind regards, The YouChoose Team
Just appalling
Just appalling. I was given a card as a gift and I've honestly spent and hour just trying to use it. I simply want to buy a video game but, despite claiming the credit, when I try to buy a game just... nothing happens. I click 'continue' after adding the game to my basket and the website hangs. I've tried this on multiple devices, on wifi and data, and still the same issue. And that's not to mention the fact that most of the games are overpriced anyway. Stay very far away from this ridiculous website.
24 octobre 2026
Avis spontané
Réponse de YouChoose
Thank you for your feedback. We're very sorry to hear about your experience.
This is certainly not the experience we want for our customers, and we have not received any other reports of this specific issue. As a result, we'd like to investigate further and help resolve it for you.
Please contact our Customer Service team via the live chat facility on our website, and we'll be happy to look into the problem with your account, understand what's happening when you attempt to continue with your purchase, and work with you to get this resolved as quickly as possible.
We appreciate your feedback and the opportunity to investigate this further.
Kind regards,
The YouChoose Team
I've waited 48hours and still no Game has arrived
I've completely wasted my time with this website had enough of it all im going to win my £44.99 back and im going to report youchooseagift.co.uk on trading Standards cba with them any more this is the worst gaming website ever and waited 48h plus 24h just for a game i paid for on there gift card I paid on there website and never received it. i completely had enough who cares now if I cant get my money back ive now permanently delete my account now and wish I will never see this website or hear from there gift cards again ever. Good day and good bye for ever. 😡😡😡😡😡😡😡 plus no luck on the contact either just repeat email saying we get on it it but yeah I don't believe they will ever sort it out. GOOD BYE.
23 octobre 2026
Réponse de YouChoose
Thank you for your review. We're sorry to hear about the delay and understand how frustrating this must be when you're waiting for a game code.
We can see that you are currently in contact with our customer service team as of today, and they will be able to investigate and resolve this issue for you. Please bear with us while we complete our checks, as we want to ensure we get to the root cause and provide the correct resolution.
Thank you for your patience, and we appreciate the opportunity to put this right for you.
Kind regards, The YouChoose Team
Excellent way to surprise someone
The instructions were easy to follow; this was purchased as a gift for a friend. There are many shops to choose from; She received confirmation (voucher) by email within minutes.
14 octobre 2026
Réponse de YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found the instructions easy to follow and that your friend received their voucher within minutes. One of the great benefits of YouChoose is the flexibility to choose from a wide range of popular retailers and brands, making it the perfect gift for any occasion.
Thank you for choosing YouChoose to surprise your friend, and we hope they enjoy spending their gift code! 😊
Slight glitch - but sorted quickly
There was a slight glitch with the card but that was fixed really quickly.
20 octobre 2026
Réponse de YouChoose
Thank you for your 5-star review!
We're sorry there was a slight issue initially, but we're delighted to hear it was resolved quickly and that everything was sorted for you. Providing fast and helpful support is important to us, so it's great to know you had a positive experience.
Thank you for choosing YouChoose, and we hope you enjoy spending your gift card! 😊
Expiry not long enough
12 months in this day and age for a gift card is harsh. Can I get a renewal for a 5 star review?!
21 octobre 2026
Avis spontané
Réponse de YouChoose
Thank you for your review.
We appreciate that a 12-month expiry period may feel restrictive. However, a 12-month validity period is very standard for gift cards in the UK. It's also worth noting that once you exchange your YouChoose credit for a retailer gift card, the individual retailer's expiry period applies from the date of exchange. This means that, in most cases, you have more than 12 months in total to use both your YouChoose credit and your chosen retailer gift card.
Unfortunately, we're unable to offer renewals in exchange for reviews. However, please contact our Customer Service team via the live chat facility and they will be happy to review your situation and advise on any options available.
Kind regards, The YouChoose Team
Useless no more words
20 octobre 2026
Réponse de YouChoose
Thank you for your review.
We're sorry to see your comments, although we're not entirely sure what you are referring to as "useless" as no specific details have been provided.
From our records, we can see that you successfully exchanged your YouChoose credit for an All Bar One gift card on 20 October, and your code was dispatched at 6:06pm, just 2 minutes after your order was placed. Based on this, we trust everything worked as it should and that you received your gift card promptly.
If there is a particular aspect of your experience that caused concern, we'd welcome further details so we can better understand and address your feedback.
Kind regards, The YouChoose Team
It was quite difficult to activate the…
It was quite difficult to activate the gift card
17 octobre 2026
Réponse de YouChoose
Thank you for your review.
We're sorry to hear that you found activating your gift card difficult. As a multi-retailer gift card, YouChoose is designed to offer recipients choice and flexibility, and the process can be completed in 4 easy steps:
Log in to your YouChoose account.
Register your YouChoose card and upload the credit to your account.
Browse and select your preferred retailer(s).
Check out and receive your chosen digital gift card(s) by email.
While we appreciate that you found the activation process challenging, we can see that you successfully exchanged your YouChoose credit for two retailer gift cards, so we trust everything worked out as it should and that you were able to enjoy the flexibility the product offers.
We value all customer feedback and will continue looking for ways to make the experience as simple and intuitive as possible.
Kind regards, The YouChoose Team
Not a very good experience
Not a very good experience! Very dificult to understand how to use this card, involves lots of emails lá back and forwards, etc and I have not yet been able to use it!!!!!!
17 octobre 2026
Réponse de YouChoose
Thank you for taking the time to leave a review. We're sorry to hear that your experience was not as straightforward as expected.
YouChoose is designed to offer recipients choice and flexibility, and the process can be completed in 4 easy steps:
Log in to your YouChoose account.
Register your YouChoose card and upload the credit to your account.
Browse and select your preferred retailer(s).
Check out and receive your chosen digital gift card(s) by email.
We can see from our system that you successfully exchanged your YouChoose credit for a retailer gift card, so we trust everything ultimately worked as it should. However, we're sorry that you found the process difficult to understand and appreciate your feedback.
We are always looking for ways to improve the customer experience and will take your comments on board.
Kind regards, The YouChoose Team
Very good present
Very good present. A bit of a fiddle sorting the card with help from son. Worked well.
19 octobre 2026
Réponse de YouChoose
Thank you for your review. We're delighted to hear that YouChoose made a very good present and that everything worked well in the end.
As a multi-retailer gift card, YouChoose offers choice and flexibility, giving recipients the freedom to select from a wide range of retailers and brands. While we're sorry to hear the setup process felt a little fiddly at first, we're pleased your son was able to help and that you were able to successfully redeem your gift card.
Thank you again for your feedback and for choosing YouChoose. We hope you enjoy spending your gift! 😊
Kind regards, The YouChoose Team
I had followed all the instructions and…
I had followed all the instructions and steps to activate and register my gifted gift card. I attempted to buy the items I needed from Primark and reaching the end. But when I was done, I had not received the email to checkout, and the staff at Primark were unable to receive the money when they scanned the barcode at the back of my gift card. So I was therefore not able to pay for my items with the gift card at all. Instead! I had to call my mother for help and she ended up having to send me the £30 I was meant to spend with your gift card so I could purchase my items and not leave disappointed and empty handed. I am deeply disappointed and angry by this! And I would like to be promptly compensated for this!.
19 octobre 2026
Réponse de YouChoose
Thank you for your review.
We're sorry to hear about your experience, however we can see that your £30 Primark gift card was sent to your email address on Monday 19 October at 9:31pm, just 2 minutes after your order was processed.
We always recommend checking your spam and junk folders, as some email providers automatically filter gift card emails into these folders. If the email isn't in your inbox, this is the first place to look.
It's also important to clarify that store staff cannot scan or redeem a YouChoose card in-store for payment. YouChoose is a 2-step multi-retailer gift card designed to be exchanged online for the retailer of your choice. Once exchanged, the chosen retailer gift card is then delivered to your email and can be used in accordance with that retailer's terms and conditions.
We're sorry for the frustration caused, but based on our records your Primark gift card was successfully generated and emailed shortly after your exchange was completed.
Kind regards, The YouChoose Team
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