The Ebike arrived in good time, in good condition. It was a struggle to assemble, but that is my weakness. The paper manual is minimalist, so it took various tries to get things right. Finally asked a... Voir plus
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I have made contact about replacing my controller as my bike has stopped working and is still ckvered under warranty but i have not recieved any reply and it has been weeks. This is unacceptable seein... Voir plus
Super friendly and helpful, nothing was a problem . My husband loves his Zephyr e-bike. Can’t wait to take it caravanning with us . Fast delivery .
Great bike! We live in Rural QLD and received relatively quickly. Husband didn't seem to have any trouble putting together. Maybe a QR code to videos would be handy in instruction manual however, when... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 48 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great communication from seller…
Great communication from seller throughout the whole process
I took quite some time to get to me
I took quite some time to get to me. It was within their window 4 to 10 days, but it got to me on the ninth day. I had to follow them up to make sure the tracking was correct as it wasn’t updated very often. This is not their fault. I understand that now I have the bike. I’ve had it for a few days. I’ve put 100km on the bike the screen battery indicator doesn’t match up with the batteries indicator so can show flat when it’s still got charge I’ve charged 4 times over the 100km and the bike is now squeaking like a budgie looking at itself in a mirror when I ride down the street
The team has reached out and working to fix the issues we had some simple fixes like WD-40 they seem like a good mob to work with.
Arrived without delay
Arrived without delay. Everything was in the box. Bike rides well. Pretty happy with delivery and service.
Bike makes a lot of squeaking noise…
Bike makes a lot of squeaking noise tried to get in contact with them with no response can hear the bike from 50m away
Mankeel mx-14 escooter complete garbage…
Mankeel mx-14 escooter complete garbage can get same one for $650 on temu except unrestricted and has bluetooth and all p settings available to use. The one I got off this site for $850 is chinese rip off and construction is extremely poor add to the fact it took weeks longer to get here. Top.speed of 20km hour wiring is complete garbage and so is the battery barely making a 5 kms range before going flat power is so slow and top speed is the same even after hacking it.
Great customer service.
Team zephyr awesome
The bike is fantastic the service team is excellent I can't speak highly enough.
I wish all my purchases were this easy and prompt delivery was quick and as promised.
Awesome team zephyr.
Honest and Helpful Company
I made a purchase that I couldn't fulfill due to unforeseen circumstances. I went to cancel before the bike was sent for delivery. I treated the support team so rudely with horrible accusations and at no time did they respond unprofessionally. They were so helpful.
so far all good
so far all good. some variant of the tamobyke v29 and ouxi v8 temu specials i just hope the battery is of reputable quality. hardest thing is getting tyres to seat properly during assembly. temu special tools and pump are disposable. gears on the bike too low to help when running along at 25kph and too high to pedal this tank out of tight situations. the walk or throttle to 6km very weak also wont get itself out of tight situations unless unlocked then has more grunt to power itself
Zephyr Bikes i would absolutely…
Zephyr Bikes i would absolutely recommend to anyone, the strength, speed, power, comfort and great looks. 51 years old and its like being a kid again, every chance I get i ride it there isnt enough road.
Pros and cons
Arrived day 9. In good condition, box says "Made in China". No evidence of the name Zephyr on the frame. Instruction booklet needs attention, some of it is poorly translated particularly the safety section. Possibly damaged the throttle cable as there was no plug on it when received. Looking at getting the throttle replaced if I can't get it to operate. On using, goes well in Pedal assisted 1, 2and 3. Only other downside was that the foot rests are too close to the pedals if anyone has a shoe size above Aus 9. Had to remove the footrests. Suggest they be located further from the pedals. Otherwise seems to be a solid build having taken it off-road a few times.
Great product
Great product, simple user interface and a reasonable price.
High build quality also, I crashed my X29 so hard yesterday and it didn't break.
I'm very impressed.
The bike never arrived
The bike never arrived, ended up asking for a refund after 21 days because no one could tell me where it was. The most unhelpful and unmotivated customer service ive ever recieved. Despite all the claims on the website of track your package live and buy it and ride it this week, once they take your payment they don't care what happens to your bike. No one replies to emails, theres no number to call anyone on. Buyer beware

Réponse de Zephyrebikes
Love the bike x29 goes great
Love the bike x29 goes great . But the delivery was not when it supposed to be . which was probably the courrier.
But i am still waiting for a front rack i ordered and still not recieved whith no reply to my several phone calls.

Réponse de Zephyrebikes
really prompt delivery ..when we had a…
really prompt delivery ..when we had a issue with assembly & the display ... they got back to us really quickly
great service ...
Great bike & great support
Great bike! We live in Rural QLD and received relatively quickly. Husband didn't seem to have any trouble putting together. Maybe a QR code to videos would be handy in instruction manual however, when emailed for assistance, got a response straight away on a weekend which we were very impressed with.
Zephyr Cruise
Received my bike promptly, easy set up. Originally the email said it would be 8 days but mine was here in 4. Very happy with the whole process and the bike is awesome.
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