Your dispatch team should learn curtesy. A hello wouldn't do any harm
Package was dispatched on time, he didn't knock too loud
He lacks curtesy
18 janvier 2026
GI
George Ibe
Royaume-Uni
Avis
Avis sur Evri
Avis sur Simlesspay
Réponse : Simlesspay
Dear George, we are glad to hear that your money transfer experience was fast and easy! Thank you so much for sharing your positive feedback with us.
Avis sur Sunnamusk London
They are ideally very nice smell
They are ideally very nice smell. Unfortunately, they have lost their quality. A few years ago, the oil used to be think, now watery. Also, the smell could last for days, not so any longer. I went to their Manchester store to complain, they advised I write a review. Am not longer impressed.
9 juin 2024
Avis spontané
Réponse : Sunnamusk London
Dear George,
Thank you for bringing this to our attention. We're sorry to hear about your recent experience with our products not meeting your expectations. We understand your disappointment regarding the changes in the oil consistency and the longevity of the scent compared to previous years.
Your feedback is crucial for us to address any issues and improve our products. We apologise for any inconvenience caused when you visited our Manchester branch. We value your loyalty and would like to make things right.
Please reach out to us directly so we can further discuss your concerns and find a solution that meets your satisfaction. Your satisfaction is important to us, and we appreciate your continued support.
Warm regards,
The Sunnamusk Team
Avis sur BrandAlley UK
It took over 6 weeks for my order to be…
It took over 6 weeks for my order to be delivered. I requested for a regular suit, unfortunately received a long. Will never shop with this firm again
26 juillet 2022
Avis spontané
Réponse : BrandAlley UK
Dear customer,
Thank you for your review.
We do apologise for the issues you have experienced with your order.
We have requested some further details via Trustpilot.
Kind regards,
BrandAlley
Avis sur Fragrance Direct
Good but can be better
One of the bottles was broken, it was meant to be a gift, If I had not checked imagine giving a broken bottle as a gift. Though I was informed to take a photo my wife threw it away before I had the privilege more so we have children in the house.
8 décembre 2015
Avis spontané
Réponse : Fragrance Direct
Hi George,
Please could you contact our customer services as your order is still open with the outstanding damaged item - 01625 432565 or email help@fragrancedirect.co.uk
Thanks
Fragrance Direct