Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Voir plus
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Lisez les avis des autres
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Voir plus
Brilliant company very good with communication and sorted out a logistical issue for me swiftly and at no extra cost with my new heat pump arriving a week later. Quality product and can’t thank Nick a... Voir plus
Nick went above and beyond! Helped me load the new heater into my vehicle and wouldn't let me leave without checking a had everything I needed for the system to work. That level of customer service ha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Coordonnées de contact
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Royaume-Uni
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Excellent
259 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service
I was delighted to find that free delivery applied to Northern Ireland . Thank you for your fast and efficient service.
28 avril 2026
Ordered a Florida S7 heat pump for our…
Ordered a Florida S7 heat pump for our pool. Price was excellent and delivery was great.
28 avril 2026
Great service
Great service, I’ve have dealt with 123 pools from the start of my journey with my pool, which is over 2 years now, I ordered my heater from them and they kept me posted on my delivering date and was always on hand to solve any problems I had (I was a newbie) and after even after my heat pump failed after 2 years which was no fault of there’s they started my warranty application and it is know in the hands of a contractor to visit and fix my unit. No stress and so easy to deal with 👍🏻
11 mai 2026
Avis spontané
Pool heat pump
Company done as says and delivered on time I'm happy with purchase thanks.....
20 avril 2026
Outstanding customer service
Outstanding customer service. I messaged them via WhatsApp regarding purchasing the correct connectors for my pool heater.
Despite me being totally clueless about what I needed, they figured out exactly what was required from the pictures I sent and put it all into a basket for me to purchase.
Heater is now up and running again and the kids are happy 🙌
Thanks again for your help!
29 avril 2026
Avis spontané
Ordered twice of them now and can't…
Ordered twice of them now and can't fault them .speedy service and easy to order
7 avril 2026
From the initial contact to delivery…
From the initial contact to delivery 123 Pools has been a pleasure to deal with. They answered enquiries promptly and kept me informed about my order throughout. The product has been delivered within the time frame they suggested and the article is exactly as ordered.
21 avril 2026
Avis spontané
I contacted this company with regards…
I contacted this company with regards to getting some info to do with a pool heater. Never having had a heater before, I am some what a novice! They were brilliant with advice regarding what size heater etc and put everything together that I would need and emailed me all the details with costs, which was very helpful to me andade it so much easier for when I placed an order.
9 février 2026
Very helpful advice and super quick…
Very helpful advice and super quick delivery. Excellent !
21 janvier 2026
Great personal touch
My lilos arrived, well packaged.
I won't be using them until the end of February, but I'm sure they will be perfect.
7 janvier 2026
Product exactly as advertised.
Product exactly as advertised.. delivery on time..great company
5 janvier 2026
Good communication and product advice
Good communication and product advice. Fast service.
15 décembre 2025
Great Team
I brought a pump from 123pools, which I didn’t realise when purchasing had the wrong connection. Nick was very helpful in helping me and giving me a refund after posting back to them! Although unfortunately I haven’t kept item I would still recommend these guys! Fast posting and very helpful team! 😊
15 octobre 2025
Excellent communication
Excellent communication, answered all my queries pre sale, fast delivery and on time, couldn't wish for more.
1 octobre 2025
Ordered through the website everything…
Ordered through the website everything was straightforward and easy to do. Was contacted regarding delivery and kept updated from order to delivery. Reasonable price, well packaged delivered within time frame would definitely recommend
3 octobre 2025
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