Great customer service
Great customer service, it was a little late but I was kept up to date.
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great customer service, it was a little late but I was kept up to date.
The dress is very pretty and swishy. The bodice is smocked and quite tight so size up if you have a larger chest.
Atelier Petit's return policy requires you to send your return to China at your own expense. I would not use them again. I tried repeatedly to get a refund and send my item to an address in the USA. I was told their only return location is in China. Stay away from this website.

Réponse de Atelierpetit
Great shipping quick delivery, nice shorts
Beware of the Bait & Switch. And, they don't follow their policies posted on their website.
If I could give them a 0 I would.
I ordered a champagne Adele Satin blouse in a size small. I received at pink size XL? I asked for a return label & refund since the sent incorrect item. I included photos. They told me I could ship the item back to China at my expense of $40-$50. I noted their policy for incorrect orders and they offer me a 15% refund. I again reminded them of their policy for incorrect items, but nothing.
Needless to say I have filed a dispute with my credit card and filed fraud complaints in both NY, where they habe their address on their website and in the state where I live.

Réponse de Atelierpetit
I lasted an entire wedding in these without complaining. The suede gets dirty fast if you are walking on grass.
Matches nicely with high waisted trousers. The top feels properly usable rather than overly precious, which is probably why I keep reaching for it.
Very comfortable for weekend gardening. It is an easy item to understand, the fit makes sense and there is no awkward detail getting in the way.
Do not order from here. They sent wrong item and wrong size and refused to refund my money without spending $50 to mail the item back. They tried to wrangle me into paying $29 for an exchange on top of my $80 that I paid for the item. False advertising false return policy do not order.

Réponse de Atelierpetit
I ordered a shirt on September 26th 2026 and followed their shop app tracking and it shows that it's lost, so I contacted them and they did respond to my first inquiry but I've never heard from them, I then took a screenshot of the tracking showing it wasn't delivered and no response. Please avoid this company I don't believe that they are a legitimate business and should be shutdown.

Réponse de Atelierpetit
The canvas breathes well in the heat. The jute sole started fraying slightly at the heel after a week of cobblestone walking.
DO NOT BUY! The dress I ordered was not good quality and the waist was empire and weird instead of at the natural waist.the length was shorter than the picture. I requested to return it and it was going to cost me $40-$50 to send it back. I ordered it September 12 and got it October 2nd.

Réponse de Atelierpetit
These jeans suck you in at all the right places. The tracking took a while to update, but the order still arrived within the stated window, so no real complaint there.

Réponse de Atelierpetit
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