I bought the Anthony-Tate puffer, and honestly, it's a nice jacket. I was in a rush this year to get something for the autumn weather, and when I saw this, I thought I might as well try it. It did not... Voir plus
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awful… honestly no redeeming qualities. their customer service support takes way too long to answer and and was not efficient at all when i was trying to cancel an order. the shoes i purchased came lo... Voir plus
L'entreprise a répondu
I recently just bought the austin v-neck t-shirt, and I actaully really liked the quality. I thought it was going to be a super low quality piece of clothing, but it surprised me. Only thing I really... Voir plus
L'entreprise a répondu
I ordered shoes that were never received. The tracking number showed they had been delivered, but they never had and our camera showed that. I contacted the customer service department several times a... Voir plus
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Read this before you buy from Atelier…
Read this before you buy from Atelier Oliver! How this company receives you:
1. It tells you that you are responsible for shipping fees for returns. What it leaves out is that they make everything in sweat shops in China and because it's so far your shipping fees to return OR exchange anything could be as much as the item itself, so obviously it is cost prohibitive to return or exchange anything.
2. They are deceitful in their marketing and photography. It lookslike really high end clothing online, but don't be deceived. When it arrives you will see it looks like K-mart quality.
I just want everyone to learn from my mistake. Only buy online from quality retailers that don't make their stuff in China and have a fair and honest return policy.
It moves nicely when walking and the…
It moves nicely when walking and the high waist is flattering. The fabric feels soft and hasn’t gone baggy yet.
Beware!
Beware!
The dress is quite pretty even though the fabric on top looks a bit cheap. The color purple is beautiful. It ran too short for me and I wanted to return it and I could but I would have to pay between $40-$50 shipping according to their customer service dept. it only cost me &75 so I am keeping it for another occasion and will bead the top myself, so it doesn’t look so cheap. Not happy!!!
Wish I would have read these reviews…
Wish I would have read these reviews before making a purchase from Atelier Oliver . It took over a month to get my order. These products come from China. The clothing comes with no tags you don’t even know what size they are or what they’re made out of. I ordered two jackets and one didn’t fit and it will cost $40-$50 to ship it back to China. So now I’m stuck with a jacket that doesn’t fit. Very deceiving on their return policy and where the products come from.
Very impressed
I bought the Anthony-Tate puffer, and honestly, it's a nice jacket. I was in a rush this year to get something for the autumn weather, and when I saw this, I thought I might as well try it. It did not disappoint.
This company is a scam
This company is a scam. They offered high-quality products, but they aren't. I would suggest not purchasing from them since they aren't an honest business.
Do NOT buy from this company
Do NOT buy from this company! I bought shoes that took forever to come and could not be tracked. They did finally arrive and were actually cute and of ok quality. However, the sizing is nowhere near correct sizing. They are nearly an inch shorter than similar shoes I own with the same (or smaller) size. When I wrote to them about an EXCHANGE for a larger size, they asked for pictures to show the size was not right. I took pictures to show them how much shorter they were than my other similar shoes. After looking at the pictures I was told I could only exchange if I paid ANOTHER $30 to ship out the new pair. I explained I would not pay any additional money as it was their fault the sizing was so misleading. They then told me if I wanted to return, I would need to ship back to china at a cost of $40-$50. They obviously don’t stand behind their products and it’s a scam that you can even return if the cost is going to be higher than the original price of the product itself. BUYER BEWARE!

Réponse de Atelieroliver
TOTAL SCAM!!!
TOTAL SCAM!!!! Do NOT ORDER from them!!!!!
I ordered what looked like a nice shirt jacket but what they sent me was a tiny bathrobe material jacket with the sleeves 5 inches too short… The material looked like felt… they wanted to charge me more to ship it back to China than what the product cost me..
Do not fall for these scumbags!!!!!

Réponse de Atelieroliver
Buyer beware
Dress took forever from China, not as described on website.. Had to send photos of it to return it, then told they charge 40 to 50 dollars to return the 50 dollar item...DO NOT BUY! This is a scam operating as a real company. BUYER BEWARE!

Réponse de Atelieroliver
awful… honestly no redeeming qualities
awful… honestly no redeeming qualities. their customer service support takes way too long to answer and and was not efficient at all when i was trying to cancel an order. the shoes i purchased came looking nothing like the image i saw online, the material/quality was so poor the shoes should not be priced so high. i don’t recommend anyone to purchase from here, its not worth the money.

Réponse de Atelieroliver
I ordered shoes that were never…
I ordered shoes that were never received. The tracking number showed they had been delivered, but they never had and our camera showed that. I contacted the customer service department several times and received automated responses and was told there was nothing they could do since the package is marked delivered. This company has terrible customer service at best and is a complete scam at worst. Do not waste your time or money!

Réponse de Atelieroliver
Late delivery, but nice
It would have been nice if customer support had been clearer about delivery times, but the dress I bought looks nice and fits well.
It’s been good for walking the dog
It’s been good for walking the dog. The piece has a relaxed feel, but it doesn't look careless or shapeless. Light enough to move in.
I was taken in by the picture of the item…
I was taken in by the picture of the item, the description and the price. However, when I received the item, it was cheaply made, no tags or indication of material, size, washing instructions. It did not look like the picture at all and was obviously not the quality that they advertised. After reading all the reviews on this site, I am so sorry I ordered from them. I have contacted Atelieroliver and am waiting for their reply. I don't have much hope that my request for a refund and return will be honored. There was no shipping slip in the plastic bag, so I don't know how I will even find a shipping number. Ugh...

Réponse de Atelieroliver
The item sent did not fit and looked…
The item sent did not fit and looked nothing like the website pictures. They promote a return promise within 30 days, but have not honored that policy. When I tried to contact them, they have not responded and gone completely silent. This looks like a bogus China hustle.

Réponse de Atelieroliver
Negative stars are warranted for this review.
The best way to describe this dress was two pieces of tissue paper from the dollar tree glued together with Elmer’s glue. This is a sad excuse for a company. No customer service. Lengthy shipping with no updates or communication. The customer is responsible for paying the shipping back to them (this must be how they make money) and they do not deserve to have a website that is up and running.

Réponse de Atelieroliver
I order a brown dress and didn’t look…
I order a brown dress and didn’t look anything like the picture. The quality was so cheap. The lining was purple didn’t match the brown dress. I tried it on and the wasn’t sewed right it was off. This company is a scam. Don’t waste your money.

Réponse de Atelieroliver
Disappointment
I ordered this dress for a trip to Disneyworld which was to take place at the beginning of October. When I ordered this item it was predicted to be delivered by the end of September, around the 25th. It is now October 13 and the dress is still in transit. According to the tracking it has been in California since September 29. I will never order from this site again. At this point I am just hoping I actually receive an item!

Réponse de Atelieroliver
Would give them zero if I could
Would give them zero if I could. Ordered a size 10.5 shoe and when I got them, they were the size of an 8.5. Terrible quality POS pair of shoes as well, no box just came in a plastic bag. Said I could return them if I shipped them on my own nickel to China. Super misleading pictures on the website vs what comes in a bag. STAY AWAY from this company!!!!!

Réponse de Atelieroliver
It's fine
I bought the Ada Draped Dress. It's okay for the price. It arrived a little late, but my wife likes it, so it will have to do.
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