My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The people on the phone are always really polite, and take the time to explain things to me in a way I can understand. At 73 my memory is slowly disappearing, but these people, are polite to me, and r... Voir plus
L'entreprise a répondu
Great customer experience given by your wonderful member of staff Jane. She went through everything in a very polite and friendly manner. She is a true credit to your work force.
L'entreprise a répondu
For starters -DIDNT wait long for call to be answered. Huge plus. Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. H... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Coordonnées de contact
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Royaume-Uni
- 08007797444
- bigwarranties.co.uk
4,6
Excellent
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 48 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really easy process to make a claim and…
Really easy process to make a claim and a speedy appointment was arranged.
9 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Urszula, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and patient
For starters -DIDNT wait long for call to be answered. Huge plus.
Michael was incredibly helpful and knowledgeable. Hé was patient and walked us through the procedure for the claim we were making. Hé helped us find the serial number on our fridge freezer. If only there were more Michaels around!
8 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was very helpful and informative
Helen was very helpful and informative
8 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Vivien, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was great
Helen was great. She explained everything slowly and clearly.
Customer service was great.
8 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Jacqueline, it's great to know your mention of helen was great made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna was really helpful
Rosanna was really helpful sorting my policy out.
No pushy sales, just pleasant and double checked everything. Haven’t spoken to a ‘sales’ person like this in ages so it was a lovely conversation. Thank you
4 septembre 2026
Avis spontané
Rosanne was really helpful
Rosanne was really helpful and explained clearly. She was patient and through with her job. Very happy with my experience
3 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent serp
Rosanna was very polite and clear in her speaking language.
Rosanna was very patient and explained everything clearly to me.
3 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Elizabeth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and clear talking staff .
2 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Jane, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and friendly staff
Very helpful and friendly staff. I was impressed. Thanks
1 septembre 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Joan, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Really helpful and explained everything…
Really helpful and explained everything clearly very happy with the customer care
28 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel was very helpful
27 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Pietro, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helen was good we have got 3…
Helen was good we have got 3 appliances with you now you are going to do the money monthly from our bank
26 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks Deborah, it's great to know your mention of helen was good we have got 3 made a difference. We appreciate you saying that.
The BIG Warranties Team
DON'T TRUST THIS COMPANY OR GO ASSIST…
DON'T TRUST THIS COMPANY OR GO ASSIST I'VE ASKED TO CANCEL MY AGREEMENT SEVERAL TIMES WITHIN 14 DAYS AND NOW THEY'VE TAKEN EXTRA MONEY WITHOUT ME EVEN KNOWING. VERY DODGY.
MORE LIKE BIG CON THAN BIG WARRANTIES.
1 août 2026
Avis spontané
Its a pleasure to speak to Harry
Its a pleasure to speak to Harry, he is always polite and very helpful, if I'm not able to speak when he calls he will call me back at a better time that suits me, all in all he is an asset to your company.
26 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel explained the process very…
Gabriel explained the process very clearly
24 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks James, it's great to know your mention of gabriel explained the process very made a difference. We appreciate you saying that.
The BIG Warranties Team
Réponse de BIG Warranties Ltd
Thanks Maureen, it's great to know your mention of knowledgable made a difference. We appreciate you saying that.
The BIG Warranties Team
Gabriel was very kind,helpful and clear…
Gabriel was very kind,helpful and clear in what he said
21 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Réponse de BIG Warranties Ltd
Thanks Jane, it's great to know your mention of clear and very efficient made a difference. We appreciate you saying that.
The BIG Warranties Team
Réponse de BIG Warranties Ltd
Thanks Susan, it's great to know your mention of nice person very professional made a difference. We appreciate you saying that.
The BIG Warranties Team
Everything very pleasant
Everything very pleasant, thorough, patient and carefully explained. No unwanted pressure just clarity on other offers.
19 août 2026
Avis spontané
Réponse de BIG Warranties Ltd
Thanks James, it's great to know your mention of everything very pleasant made a difference. We appreciate you saying that.
The BIG Warranties Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.