Bird Travel Avis 

203
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vince was excellent in sorting out our travel itinerary to India. He was polite and professional at all times and really listened to my requirements. He was efficient and gave a great service. I would... Voir plus

Noté 5 sur 5 étoiles

Vince was extremely polite and efficient and made the overall process easy and stress free! I would highly recommend in the future

Noté 4 sur 5 étoiles

We have had 3 trips with Bird Travel. 1st trip was to Singapore and Malaysia. Package was put togather by Oscar. He suggested that we should go to Maldives and then to Singapore. This was not in our i... Voir plus

Noté 5 sur 5 étoiles

I was helped by Victor B. He certainly knew his job. I was let down badly by another agency, but Victor rectified all their errors. Anyone who needs help booking their trips successfully should call t... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Based in the heart of London (124 City Road), Bird Travel is an established UK travel provider specialising in premium, stress-free travel management. We look after every aspect of your journey; from individual flights and boutique hotel reservations to intricate, bespoke itineraries and holiday packages. Our business is built entirely on customer satisfaction and long-term relationships. We believe that luxury lies in the details, which is why our dedicated team works tirelessly to ensure your travel is seamless from start to finish. Have you traveled with us recently? We invite you to share your experience below. Your feedback helps us maintain our exceptional standards and helps fellow travellers book with absolute confidence.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(203)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Review for Rav

Rav totally went out of his way to arrange the return trip for my son from Australia back to England. It was a complicated booking due to price changes and the deadline, but Rav helped to ensure Michael received the best flight available in the given time frame he had to work wth.
Both myself and my son are most grateful to him, and Michael can look forward to a hapy trip home next month.
Kind regards
Susan Clift

14 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Oscar at BirdTravel is a shining STAR!

Oscar at BirdTravel was absolutely brilliant and a star when booking my trip to Las Vegas for February 2025. I was having difficulty with a voucher that was issued to me by Norse Atlantic but Oscar managed to solve the problem and was very patient as I cannot hear too well and neither could my cousin who was helping ne, even tho we had three hearing aids betwee us, we still found it hard to hear on the phone but Oscar was very calm and was always very polite and patient with us and stayed on the line the whole time. There were various other difficulties when booking the flight from my end and Oscar put up with all the trials I had whilst booking my flight. Eventually we did get there and my return to Las Vegas was finally booked thanks to the patience of Oscar. Thank you.

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had and continue to have a very good…

I had and continue to have a very good experience. If I had a problem, convenient solutions were always found for me. I want to point out and say a big thank you to Victor who is impeccable professionalism, patience and excellent service. He found the most understandable option for me and has helped me tremendously lately. Victor does his job excellently, keeps things simple, finds solutions to complicated situations. Congratulations Victor for your professionalism and on this way I want to thank you again for all your help.

16 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Garry thank you

A big thanks to Garry who made the experience of booking tickets straightforward and easy , well spoken and polite I was impressed with his level of service.
Thank you Garry I wish you good luck wit your future whatever you do .
Kind regards james

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My experience with bird travel was…good

My experience with bird travel was good. There communication was always great and effective. They would respond quickly when I need help. Crystal specifically done a great job attending to me which I am grateful for. Crystal always was following up to see if I require any assistance or if I am satisfied with the solution provided.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Vicky was very professional from day one. Took the time and effort to understand our travel needs, was able extremely patient with us and delivered as promised. Would not only use the service again but recommend them .

24 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!
I got charged £900 extra to change flights and a name change. When arrived at airport this had not been done! I contacted the airline direct who confirmed they had no communication with the agent.
They have refused to refund me and I now have to take legal action as funds obtained under false pretences, which is illegal.
Please do not get conned like I did, it ruined my holiday which I had planned for 5 years. Has made me ill and I have lost all confidence in going on holiday ever again

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Booking tickets with bird travel

I have been using bird travel for the 3rd year running. I get the same agent Victor who is absolutely thorough with all the details of our flight and ticks all the boxes as far as politeness ,and professionalism. Can contact him any time with any queries.

14 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Highly recommend

I was very impressed with the service Rav provided. My original flight got cancelled but he managed to re- arrange an alternative to get me back in time for work commitments.

1 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service
I booked flights from Doha to Manchester for my mother who needs support throughout travel due to a communication barrier and poor mobility. When I contacted Travels I spoke to a person called Victor who had excellent communication skills and advised me to book AL maha service to support my mother it was very helpful moreover he could understand my concerns and a real need for my mother
She travelled in 16 the morning from Doha to Manchester with no issues staff took her to the immigration process and baggage collection I am very grateful to Victor who promised to take care of my mother and make her journey very smooth. I would recommend anyone looking to bring their elderly parents southhall travels is the best.

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I had an amazing experience with Bird…

I had an amazing experience with Bird Travel! Their customer service was top-notch, always available to answer my questions and provide support. They made my travel planning seamless and stress-free. Highly recommend them!

20 juillet 2024
Avis spontané

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