Bought a vehicle from them....after a few issues all good. Now I have e mailed them four times and tried phoning in connection with a request for information on seat parts . Over a month and no respon... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Voir plus
L'entreprise a répondu
Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Voir plus
L'entreprise a répondu
Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Coordonnées de contact
Broad Street Jetty, CV6 5BE, Coventry, Royaume-Uni
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,2
Bien
222 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a very good experience with cab…
Had a very good experience with cab direct. Excellent customer service prompt delivery 👍 thanks
18 septembre 2023
Réponse : Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
This is my 2nd time with cab direct
This is my 2nd time with cab direct. I found it all the staff are very friendly and helpful until the end. Passing of information was tremendous.
I do appreciate for there help!
21 septembre 2023
Réponse : Cab Direct
Hello, thank so much this great review! We are delighted to hear that you had a good experience working with us and we look forward helping you again in the future. All the best, Cab Direct
Réponse : Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Cab Direct make it so easy
Really easy to deal with. Clear information provided enabling me to make my decision to purchase. Car delivered in the time period I was advised at the time of purchase. Couldn't ask for a better service
28 août 2023
Réponse : Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us. Thanks, Cab Direct
There was a bit of confusion on the day I was supposed to receive the car
The company was very helpful and they responded to my conversation quickly the car was also very good.
22 août 2023
Réponse : Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
Réponse : Cab Direct
Hi, we are really sorry about the delay to the delivery of your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Really great service and easy
Really great service.
The team where amazing and all went to schedule was really pleased
7 août 2023
Réponse : Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with our team. We look forward working with you again in the future! Thanks, Cab Direct
Very good company
Very good company, communication was good, customer service was very good.
10 juillet 2023
Avis spontané
Réponse : Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Cab Direct
They are very helpful .I'm satisfyd…
They are very helpful .I'm satisfyd about their service.
26 juillet 2023
Réponse : Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us and we look forward to continuing to work with you in the future! Thanks, Cab Direct
Customer service is good.
25 juillet 2023
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Thanks Can Direct
Thanks Can Direct , thanks all dedicated staff who’s working there , they are so lovely, so friendly, so professional, made me feel so confident with my new car.
I can’t not finishing my words without saying an massive thanks for one so special person , who had been absolutely amazing, she always listened to me , she always helped me a lot , even when things wasn’t going easy to complete my financial , she was there to help me , you are fantastic Helen, I will never forgot your kindly help.
11 juillet 2023
Réponse : Cab Direct
Thank you for your outstanding 5-star review! We are thrilled to hear that your experience working with us was excellent, and we look forward to the opportunity to continue serving you in the future. Warm regards, Cab Direct.
I’m paid deposit back in 01 August 22…
I’m paid deposit back in 01 August 22 for toyota Corolla only to find out in late April 2023 that i will not be getting the vehicle and they told me wait till 19 July 2023 but they email me. They say wait another three weeks so God knows when I’m gonna receive my vehicle please guys nobody by car from here because they don’t because they don’t tell true, they don’t know when the car coming or not
i moved to the work place city my plan has been vanished and put me out work.
17 juin 2023
Avis spontané
Réponse : Cab Direct
Hi there, we are so sorry to hear about your issues. Could you please send your vehicle and contact details to info@cabdirect.com and one of the team will look into this?
Many thanks
Cab Direct
From start to finish
The service offered by Cab direct was fantastic from start to finish.
Terri and her colleagues made the process of purchasing of the vehicle simple and easy.
Thanks
Jasbir
6 juin 2023
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terri. All the best, Cab Direct
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
So happy with my purchase and Terry was…
So happy with my purchase and Terry was very kind and helpful.
Everybody in Cab Direct was available to advise us and they were very professional 👌.
31 mai 2023
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terry. All the best, Cab Direct
I put an order and paid deposit back in…
I put an order and paid deposit back in 21 June 22 for toyota proace Family only to find out in late April 2023 that i will not be getting the vehicle and refund my deposit
cab direct sold my vehicle to someone in higher price due to Toyota increasing prices,
i moved to the work place city my plan has been vanished and put me out work.
i have put a complaint through financial Ombudsman and waiting for reply.
this has only 1 star 🌟 reviews in Google i don't know how it has 4.6 star 🌟 reviews in here?
19 avril 2023
Avis spontané
Réponse : Cab Direct
Hi Javed, we are realy sorry to hear about the problems that you have been having. As you mentioned this was down to Toyota increasing their prices so we unfortunately had no alternative.
We would like to sincerely apologise for the inconvenience that occurred due to this. If you would like to speak to a member of the team to see if there’s anything else we can do to help resolve the issue, please give us a call on 0800 587 9635.
Many thanks, Cab Direct
It’s was very good service from day…
It’s was very good service from day first I made my till I received my car they handled all finance for me and keep me updated time to time really great staff and great service I very happy with my oder and service
23 mars 2023
Réponse : Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Quick response
Quick response, always try to help customers, my case handled Ms Terri who give me great support and care till end of the process. Thank you very much Cab Direct
29 mars 2023
Réponse : Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
I'm very happy
I'm very happy. I bought my car from that company is good company very quickly respond to inquirement and special seller team help any time.
17 mars 2023
Réponse : Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
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