Bought a vehicle from them....after a few issues all good. Now I have e mailed them four times and tried phoning in connection with a request for information on seat parts . Over a month and no respon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Voir plus
L'entreprise a répondu
Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Voir plus
L'entreprise a répondu
Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Coordonnées de contact
Broad Street Jetty, CV6 5BE, Coventry, Royaume-Uni
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,2
Bien
222 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice customer service and I love my car
12 janvier 2023
Réponse : Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Réponse : Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very helpful and friendly service, I will definitely recommend to others 👍
Excellent service and helpful
21 décembre 2022
Réponse : Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Terry was very helpful and polite
well I do not know about other people but I spoke to TERRY she is very helpful and polite.
As experience with company, taking too much time to deliver vehicle.
23 décembre 2022
Réponse : Cab Direct
Hi, thanks for the 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Class Customer Service
Apart from the obvious Great Value for money, that Cab Direct offer . The customer service ,particularly from Terri Donaghue was outstanding.I would have no hesitation in recommending Cab Direct to anyone.
5 janvier 2023
Réponse : Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Réponse : Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Nice and easy purchase of car
Nice and easy purchase of car
Execellent customer service
4 janvier 2023
Réponse : Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good service
21 décembre 2022
Réponse : Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Excellent service
Good service .
Delivered the car when expected.
Smooth easy process
Thanks you
19 décembre 2022
Réponse : Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Réponse : Cab Direct
Hi, thanks for leaving this review. If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good customer service very…
Very good customer service very friendly and understanding and on time and they deliver car on time
16 décembre 2022
Réponse : Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Car delay costed me over £1000 a month…
Car delay costed me over £1000 a month
And nobody would care
14 septembre 2022
Réponse : Cab Direct
Hi,
We are really sorry about this experience you have had. Unfortunately, there has been a global shortage of vehicles meaning there is a delay with all Toyota vehicles, so there is nothing that we can do to speed up this delay.
However, we notified all customers of this global issue and you were offered the option of a refund on your deposit in light of the situation.
We would like to sincerely apologise for the inconvenience that occurred due to this. If you would like to speak to a member of the team to see if there’s anything else we can do to help resolve the issue, please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Very good costumer service.
Very good costumer service.
I will recommend them for taxi community.
6 décembre 2022
Réponse : Cab Direct
Hi, thanks for the great review and recommendation! If we can help again in the future, please get in touch. Thanks, Cab Direct
Customer service was very good always…
Customer service was very good always knew the situation, they were good at communicating and kept me in the loop with what's happening with my car.
5 décembre 2022
Réponse : Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good experience
Very good company.i am very happy with my purchased. Customer service is excellent.
1 décembre 2022
Réponse : Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
10/10 for Terry
28 novembre 2022
Réponse : Cab Direct
Hi Umar, thank you for giving us such a positive review. Glad to hear you had a positive experience working with us! Thanks, Cab Direct
My experience cab direct great
My experience cab direct great, on time delivery, nice customer service.
1 novembre 2022
Réponse : Cab Direct
Hello, thank you for giving us a 5-star review! We are delighted to hear you had a great experience with us. Many thanks, Cab Direct
Very good company
Very good company, got great discount, very helpful and nice staff always ready to help I would recommend 100%
3 octobre 2022
Avis spontané
Réponse : Cab Direct
Hi there, thank you for giving us a 5-star review! We are delighted to hear you had a great experience with us. Many thanks, Cab Direct
200% recommended
Best company ever specially Staff(Kevin Fraser) is holding best management system and customer care,satisfaction and dealing. Must try with Cab Direct hope you never disheart.
3 mai 2022
Réponse : Cab Direct
Hi, thank you for the great review. Glad to hear we could help. Best, Cab Direct
Réponse : Cab Direct
Hi, thank you for the great review. Glad to hear we could help. Best, Cab Direct
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