Cab Direct Avis 222

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought a vehicle from them....after a few issues all good. Now I have e mailed them four times and tried phoning in connection with a request for information on seat parts . Over a month and no respon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dealt with Terri from start to finish, one of the most helpful customer advisors/sales person, that you could deal with. Always willing to help even when not in office. Couldn’t thank her enough. Woul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent experience with CD. State forward process,Quick Delivery even i was not expecting it with in 2 weeks vehicle was at my door step. Highly recommended for those how looking for their own ca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur

Informations provenant de diverses sources externes

With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everyone was so helpful and guided me…

Everyone was so helpful and guided me through the process
Lesley kept me updated about the delivery the one thing that could be looked at was the financial documents being sent to junk mail

4 novembre 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi, Glad to hear we could help! Thanks, Cab Direct

Noté 5 sur 5 étoiles

Great experience with the company…

Great experience with the company delivering my car on time and being very helpful with the whole thing

26 octobre 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Malcolm, thanks for leaving this 5-star review! Glad to hear we could help. Best, Cab Direct

Noté 5 sur 5 étoiles

Just helpful

Just helpful, polite, always there to answer a question. Never have to wait long. Not at all pushy . Saw the sale through.

27 octobre 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Kevin, great to hear that you received 5-star service from us. Thanks for leaving this review! Best, Cab Direct

Noté 5 sur 5 étoiles

Taxi Services (Plymouth) Limited Experience

From start to finish, Terri was excellent. Her customer service, attitude and knowledge, meant that our transactions went smoothly.
She is an asset to Cab Direct and we will be ordering more vehicles in the future.

31 octobre 2022
Avis spontané
Logo de Cab Direct

Réponse : Cab Direct

Hi Dave, thanks for the 5-star review. Great to hear that you had a good experience with us. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

All good

Ordered a new car to use as a taxi, 6 week wait which is below average in the current climate. Car was a good price, Kevin answered all my questions patiently car was delivered on time. Would recommend if buying a new car give this company a serious look

14 octobre 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Debra, thanks for your 5 star review! Glad to hear we could help. All the best, Cab Direct

Noté 5 sur 5 étoiles

Excellent service would highly…

Excellent service would highly recommend them.

5 octobre 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Muhammad thank you for your review! Great to hear that you experienced good service with us. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Stuart at Cab direct was wonderful throughout

Stuart at Cab direct was wonderful and supportive throughout the whole process. The transaction went through very smoothly and I got the car I wanted at a price I was happy with. It also arrived faster than it would have direct through the dealer. The team at Cab direct were professional and I could not have been happier.

12 septembre 2022
Avis spontané
Logo de Cab Direct

Réponse : Cab Direct

Hi Rakesh, thank you so much for your 5-star review, we really appreciate it! Best wishes, Cab Direct

Noté 1 sur 5 étoiles

Purchased a Ford ProCab on the 29 of…

Purchased a Ford ProCab on the 29 of July 2019 delivered to me with scratches under their Taxi sign-writing on one of the side doors which they refused to cover for respray the side door saying that it wasn't like that when they sent it to me but they couldn't see that cause it was hidden under their sign-writing. After that on the 30th of June 2021 they had to change my intercom unit cause it went bust after not even 2 years with a new unit with a new serial number which went bust again on the 24 of June 2022 which by law being a new product with a new serial number cause they couldn't fix the old one should have 12 month warranty on it which they refuse to give and send me a new intercom so i can use my taxi properly. My advice to everybody don't ever buy a taxi from them cause after you buy it they don't care about you anymore but until you are in the purchase process they do anything for you.

Update: Reached the Manager Andy and matter solved with my intercom unit. I fitted it in my Procab and all is back on track.

27 juin 2022
Avis spontané
Logo de Cab Direct

Réponse : Cab Direct

Hi Mr Cernean,
We are so sorry to hear you are unhappy with the service you have received. We understand you are in contact with our Customer Services Team on your issues and we hope you get a suitable resolution soon.

Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Terry was helpful

Terry was helpful , polite , professional with excellent customer services.

29 mai 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Yazid, thank you for your 5-star review! We hope you are enjoying your new taxi. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Very easy just a phone call away and…

Very easy just a phone call away and Bob ya uncle their she is gleaming new car excellent

20 mai 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Neil, thank you for your great review! Great to hear that you found the service quick and easy. We hope you are enjoying your new taxi! Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Thank you cab direct good service and…

Thank you cab direct good service and helpful I'm very happy for this company.

19 mai 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Mohammed, thank you so much for your 5 star review! We were delighted to help and so pleased you had a good experience with us. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

good

good serivce

11 mai 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Sajid, thank you for giving us a 5 star review! We are so pleased to hear you were happy with our service. Enjoy your new taxi! Many thanks, Cab Direct

Noté 1 sur 5 étoiles

Do not order a taxi from this rubbish…

Do not order a taxi from this rubbish company. I put a order for hybrid corrola back in October paid them deposit and was promised i will get it In March 2022. Come February I was told I will get it in November 2022 so I waited. Come end of April I had a phone call from Kevin to tell me that the car I ordered will not be delivered. Was offered another rubbish car and he wanted another 2500£ on top which I refused so he went ahead and cancelled my order. These people are only there to rip you taxi drivers off. Shame on cab direct. Go else where and get a better deal thats what I will be doing. DO NOT TRUST THESE BUNCH OF JOKERS.ALL THEY WILL DO IS MESS YOU AROUND.

27 avril 2022
Avis spontané
Logo de Cab Direct

Réponse : Cab Direct

Hi Tahir, we are really sorry about this experience you have had. Unfortunately, Toyota completely discontinued the Corolla Saloon as a new car in the UK, so we were unable to fulfill your order for this vehicle. We would like to sincerely apologise for the inconvenience that occurred due to this. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

I am very happy for getting my car from…

I am very happy for getting my car from you. I would recommend to people to get their car from you. I also appreciate Mr. Kevin for helping me to get car. Your service is very fast.

13 avril 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Najeeb, thank you for your review! We are so pleased you have had a 5-star experience with us. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Late delivery

Delivery time not accurate

12 avril 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Shakeel - thank you for your review! We're sorry you were disappointed with your delivery. Unfortunately, this situation was out with our control but glad you experienced a good service overall. Enjoy your new taxi. Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Very efficient

Very efficient, good service.

8 avril 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Adrian, thank you for your review! We are so pleased you have had a 5-star experience with us. Many thanks, Cab direct

Noté 5 sur 5 étoiles
Logo de Cab Direct

Réponse : Cab Direct

Hi Sandra, thank you for your 5-star review! We are delighted to hear you have had a good experience with us and hope you are enjoying your new taxi. Many thanks, Cab Direct

Noté 5 sur 5 étoiles
Logo de Cab Direct

Réponse : Cab Direct

Hi Shohel, thank you for your review. We are so pleased to hear you were happy with our customer service! Many thanks, Cab Direct

Noté 5 sur 5 étoiles

Very good service friendly staff to…

Very good service friendly staff to time delivery super many thanks

7 avril 2022
Logo de Cab Direct

Réponse : Cab Direct

Hi Changaiz, thank you for leaving us a 5-star review! We are delighted that you had a great experience with us and hope you enjoy your new taxi. Many thanks, Cab Direct

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus