Cady  Avis 191

What a disaster. We were there for over 2.5hr. There was no instruction whatsoever. No one told us what to do where to wait. We had outdoor session scheduled but it was already dark by the time we got through the mess they call a session. Its been a month I still have no pictures to look at as it can't find my student online. There is no appointment to go over the pictures nothing . This is a total scam.

It was unclear that the initial purchase did not include photos. But even forgiving that was my oversight, they were way overbooked, causing my daughter and I to be there over two hours. I asked when we arrived how long it would be and was assured my we would be done far sooner. After the excessive wait we left without being approached by anyone, including the person at the front desk who said nothing. Hours later just received a text informing of $200 fee for photos since we “forgot to check out.”

Ziona “Z” was an awesome photographer for my senior graduate. She suggested the Art Museum and she took some wonderful pics of my son and our lab dog. She was friendly and professional and made the morning fun and relaxing. I have no complaints with any of the photographers. I am anxious about our review though bc they showed the price catalog and they are pricey but they do great work.

If I could give a ZERO for a rating I would, they put the wrong order in for my son's portraits and did not retouch them and sent me a bunch of pictures I did not order. I ordered one print and they sent me a bunch of pictures that were horrible. My son had to retake pictures because they were dark and my son's tie was crooked. On the retake they didn't take the whole set of pictures over. And now they want to charge me for more pictures. I am begging the schools to stop using this company.

CADY is terrible and a rip-off. I paid for the digital print package and it was supposed to include cap/gown photos as well. Now, they want to charge me another $160.00 for these photos (4 prints) or pay $40.00 per page. If I'm going to pay this amount, I want them clear of imperfections. I had to have someone clean-up some imperfections on the Senior digital prints and still have to go somewhere to have them printed.

Wish schools would drop these over priced hacks. Write a bad review on FaceBook Or Twitter they block you. What a Joke.

Things to know before you schedule your sitting for senior photos: if you choose the less expensive sitting fees, you will be offered to purchase the portfolio of printed pics they choose for you as well as about 10 digital images for $399. If you spring for the Elite sitting fee (about $299) which includes hair and makeup, you will not be offered this option, but can purchase printed packages for several hundred dollars. If you want digital images, they are going to charge you $2000. I'd recommend the cheaper sitting fee and they'll send your yearbook photo included for that price, then go elsewhere for your actual photos to keep at a much more reasonable price! This place is highway robbery because they feel like you're trapped... you're not.

This has been the WORST experience. Cherokee County Hight School Seniors have to use this company to be pictured in Yearbook. Which I consider an extortion considering how bad they are. My son had an appointment for 30 minutes session at 1 pm, at 2 pm he was still waiting for his turn with no explanation what is taking so long. This studio is absolutely ridiculous, and I would be curious to see the open records where and how they got the exclusive rights for Cherokee County school photography.

My daughter seniors photos was very disappointing . I have done a re- touch in the past with them because the photographer took a picture with her hair messed up , who takes a picture like that? A photographer thats in a rush. The company Scams you hoping you will not return the portfolio by Dec 2023 by keeping your credit card on file on their end so they can charge you over $200 if you don't return it. so please return it if you don't want the charge n your credit card!!! When you schedule the yearbook pic it's all in writing which most people don't realize or understand. Be ware of this company . So unprofessional

From the start during this process of high school graduation, Cady has provided subpar service and the photo results are not any better. The cost is outrageous; there are no other options provided by the school and no other people were allowed to be close enough to take photos at graduation. Even the studio photos were bad. This company has yet to reach out to me (or anyone) about our concerns. I don’t foresee them being helpful.

This company just takes your money. Every other company has a satisfaction guarantee. This one could care less. My daughter looks like a ghost because of the weird lighting them use. Another friends son who has blonde hair has black hair in his photos. Wouldn’t allow me to change background so that the photos were useable. Over priced and terrible customer service.

I paid $200 for a elite session. I thought that included yearbook pictures. It did not. Book the $50 session and do yearbook pictures ONLY! The cheapest option is $200 for 1 digital image. (So $400 in, 1 image) The only thing that made sense if you want you entire package is $2,000! I did a payment plan of $450 each time. I have already paid $1200 into my session and asked for 3 digital images that are due now for senior yearbook ad, my payment plan isn’t finished until Nov. They said it had to be paid in full and would NOT send me anything! Which is ridiculous and unfair! How is anyone supposed to be able to afford this!!!! Pictures are not even that great of quality. For $2400 I could’ve had a GREAT photographer! Pissed

Worst customer service ever!! The rep named Cam was extremely rude, condescending and arrogant when speaking to me and he hung up in my face when I requested a manager! I hate that my sons school switched to this company this year for school pics!! I normally purchase school pics every year, but WILL NOT PURCHASE from this company!! Horrible experience!

They should be ashamed. The pricing is ridiculous! They take photos for most schools so why are they so expensive?! Greedy!!!

Don’t do it!!!
CADY is a total ripoff!! They overcharge by hundreds of dollars!! They said they could correct a small makeup issue with our chosen images- them called back after I spent 600+ dollars for 18 sheets and said it would be $200 more to have the picture’s fixed. Total crap!!! Save your money. Go to a professional and get digital copies. You can get quality prints for about $5 a page.

The absolute worst company to deal with for yearbook portraits. I was misdirected and lied to multiple times. I directly asked if there was a yearbook only option and was told no, that I had to choose a session. I was charged a $29 session fee for a yearbook photo that was supposed to be free according to the high school.

Also, check the terms and conditions you must agree to. The terms as initially shown gave the studio full rights to do anything with your child's photo, at any time, for any purpose. This is directly listed in the terms of service agreement.

a) To copyright the same in the photographer's name or any other name that he/she may select;

b) to use, re-use, publish and re-publish the same in whole or in part, separately or in conjunction with other photographs, in any medium now or hereafter known, and for any purpose whatsoever, including (but not by way of limitation) illustration, promotion, advertising and trade.

I hereby release and discharge Cady Studios from all and any claims and demands ensuing from or in connection with the use of the photographs, including any and all claims for libel and invasion of privacy. This authorization and release shall inure to the benefit of the legal representatives. licensees and assigns of Cady Studios. I have read the foregoing and fully understand the contents hereof. I represent that I am the parent and/or guardian of the below named model. For value received, I hereby consent to the foregoing on his/her behalf.

I asked the studio if there was a way to get just a yearbook photo taken without agreeing to these terms. They said there was not a way and the terms must be agreed to. I informed the high school of the overreach. The high school looked into the issue and a day later the terms changed as the listed terms were for modeling clients, not students. How was this not realized when I directly asked about the terms for a senior yearbook picture?

Look as the online reviews and the BBB... This company earns their low rating.

If I could give zero stars I would.... they give you a choice to pick different backgrounds (not impressive) - then you get your pictures taken.... however, you DON'T get to see any of the pictures (except a cap and gown photo for the year book) unless YOU ORDER a package from them! Biggest rip off, young college kids working there, lining people up like cattle to get photo's taken.... NOT IMPRESSED at all. Better idea - go get the cheapest deal from them if the schools require use, only get the cap and gown then take your kid out to have photos done wherever they want..... you take the photos! We did it with our daughter and son, and they turned out better than the options this place had and was cheaper! also, they don't remove your phone number from spam calls or text messages once they have it.... we've requested over 5 times.

Absolutely crooks who prey upon students and parents, holding hostage with unwanted portfolios and charging and refusing to refund. I will be contacting the school district for using these criminals as vendors.

CADY is the Absolute WORST! they basically try to rob parents blind. They play on parents because its very emtional for you having your child about to leave the nest. They seperate the packages and hold the cap and gown pictures HOSTAGE! so you have to pay additional and buy them seperate. Do not believe the GOOD REVIEWS! becaus they are reviews from employees. You should definitely schedule an appiontment with photographer and get quality pictures because these are overpriced and subpar. They even show you untouched pictures and try to chanrge you additonally to removed blemishes,DISGUSTING! but don't trust me. See for yourself just hold on to your credit card. Because if you don't they will charge for already returned items on time and argue. So glad I went elsewhere and got beautiful pictures for half the price. The schools should be ashamed allowing this company to rob parents for YEARS! just read the comments on other sites.

They are crooks for sure, unprofessional, dont do it, take your buisness somewhere else. Mikayla T. made my experience unhappy.