Caple Avis 2 154

Easy to order. Quick delivery. Polite communication via phone call

I ordered spare filters for our extraction fan. Placed the order over the weekend, received an update Monday morning and items despatched same day, with arrival on Tuesday. I am really impressed by the service and especially the comms from Willow, who made contact to make sure everything was correct. Really great service

good service, good delivery, good product

Communication about my order was great, and it was delivered on time.

A part fell off our kitchen sink, and the company responded swiftly and very kindly sent a replacement free of charge by post. Great service!

We came for an experience day as part of setting up our new kitchen showroom. Dan and Jo pulled out all the stops, spent the time showing us all the products and Jo cooked us a delicious 3 course meal, with goodies to take home! Thank you to them both and we look forward to working together moving forward

Had an experience day and both Dan and Jo were fantastic. Showed us all the products in detail and Jo cooked us up a storm! Delicious food! Thank you all and look forward to working with you all.

Experience was great. Products were of a Very high standard

MKM Hartlepool
We use caple Caple with nearly every kitchen order and they are lovely to deal with, The sales team are always lovely to deal with and very helpful. Our Local Rep Phil is also very helpful and goes the extra mile to help.

Unbelievably fast delivery and great communications, great service all round

Attended the Caple Experience with a few colleagues on 03.03.26.
The showroom is absolutely stunning lots of inspiration photos taken, great selection of products out on display to interact with.
Lauren was a great host, terrific cook, and her product knowledge second to none.
Thanks to both Iain and Lauren for their hospitality was very much appreciated.
Would have loved helping with the meal and getting a true representation of using the sense premium ovens and going through the settings more hands on using the various functions, maybe something to think about in the future to make it more hands on and getting to experience working with the products at the same time.
All in all a recommended visit, have come away with lots of additional knowledge about Caple and its products.

Willow Neal is responsive & very accommodating!

Willow in Sales is very helpful and i have had a wonderful experience with her today.

The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!

this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer

From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.

An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!

Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much

I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!