Placed an order over 10 days ago, have never received the order or any updates l, have emailed several times to chase it but no response. Scam company stay away.
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Lisez les avis des autres
I placed an order over a month ago and had to go through my bank to get a refund as they never replied. I get a notification from my bank this morning (Remember, I placed the order a month ago and sti... Voir plus
Betreff: Öffentliche Beschwerde über Car Cologne – Bestellung nicht erhalten Ich bin mit dem Service von Car Cologne (carcologne.co.uk) äußerst unzufrieden. Seit 18 Tagen warte ich auf... Voir plus
Extremely happy about my order. I was concerned at first because it took two weeks before I got the order or a reply but the owner explained that they’d been ill and explained they would be sorting my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The U.K.'s leading luxury car freshener brand as seen in GQ, Vogue, TopGear & AutoExpress. Our oil based air fresheners are inspired by some of the most exclusive perfumes, aftershaves and ouds. Give your car a touch of luxury. Free U.K delivery - Worldwide shipping available.
Coordonnées de contact
Unit 10 Saracen Way, PE1 5WS, Peterborough, Royaume-Uni
- contact@carcologne.co.uk
- carcologne.co.uk
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Smells unreal
Easy to hang up, lasted 2-3 months, lovely, strong scent that lasts a while
Amazing product
Absolutely amazing product! I purchased the aventos diffuser and I am very happy with this purchase. I would 100% recommend!
I bought the humidifier and the…
I bought the humidifier and the diffuser in million scent and was very disappointed can't even smell anything I previously used the new magin tree diffuser which was £2 and was miles better will not buy again waste of money
Will ruin interior
Buying 1 of these was a very bad idea.
It has spilled out while driving. Onto the passenger seat and stained the leather. Also got onto the back of the mirror and bubbled the plastic.
Going to cost a small fortune to put right. Do not risk it.
Waste Of Money
Smell was really nice (Bleu De Chanel) however it lasted about a day before it ran out. Waste of money.

Réponse de Car Cologne
Amazing smelling and long lasting…
Amazing smelling and long lasting products, would definitely recommend!
Absolutely shocking.
Absolutely shocking.
I have bought 3 products from them- the diffuser, dehumidifier and car mist and all of them are as awful as each other.
Smell wears off within 2 minutes. The diffuser does not work at all and let’s 0 fragrance out of it.
Don’t fall for the marketing like I did and SHOP ELSEWHERE.
Amazing Company. 10/10
I have been using Car Cologne for a very long time now, I have always received incredible service and great quality products from the team.
Great
Fast Shipping, great products, long lasting. Overall great. Can recommend.
Card freshners and dry mist
Car Cologne card freshners and dry mist are amazing products to keep the car smelling nice (dry mist can be used in the home too!).
As a regular customer delivery is alway on time, products are well priced and long lasting and customer service is always to a high standard.
100% recommended
The Dry Mist and Diffusers are amazing
The Dry Mist and Diffusers are amazing. Even gave me a few extra sample.
This is a company with great customer service and go above and beyond.
Will buy Car Cologne all day, the diffusers last very long and the Dry Mist is great for the car, makes the car smell amazing in a matter of seconds and lasts a while too.
Highly recommend
Best scented air fresheners in the…
Best scented air fresheners in the game! 100% recommend, quick reliable service and always best of the best quality products delivered fast.
Happy customer every month!
Happy customer every month, i get my usual top up every 4 weeks, thanks to the car cologne team, huge respect always! Keep up the good work.🔥
Car Mist - what a delightful surprise
I was recommended Car Cologne from a close friend, and recently decided to give it a try - I ordered the bleu Car Mist. Upon receiving my package, I was extremely skeptical as I thought it’s just going to be a really cheap, poor attempt at a replica of Bleu de Chanel. However, WOW! The scent is literally a 1:1 copy of the perfume, for probably 1/3 of the price. It’s insane value for money; I’m so glad I finally tried this company out and was definitely not disappointed. Will definitely be back. Thanks guys once again!
Never fail to deliver!
Ordered many times from Car Cologne and they never fail to deliver!
Diffusers last much longer than advertised, dry mist and car mist both great and the water based diffuser which they most recently released is also fantastic
My honest review of car cologne… disappointing
My honest review of car cologne.
(unlike their manipulated reviews on their website 🤔).
PRODUCTS.
-I ordered two things from car cologne.
Neither was worth the inflated prices
The best of the two (car oud wood fragrance) is extremely diluted and very oily so please keep away from plastics and metals in your car.(their suggestion it lasts 3months is laughable) it will actually last 3days!
-The second item is something even BM bargains would make better, the car dry mist spray has the strongest silicon/surgical spirit smell and smells only of ‘berry burst’ for 10 seconds. After that your car smells of migraine causing industrial silicon. 🤢
SERVICE.
-Dispatch was average 2/3days. Delivery was above average as it was sent 24hr recorded.
-unfortunately once my parcel arrived half of my items were missing! Which was surprising and disappointing especially for the amount of money they charge.
-I messaged car cologne via social media and email. All but my very first reply from them came across as rude and childish.
-Eventually after a second email to them I get a reply. Their reply was written in a way that suggested it was my fault for them not packing both items.
Not very professional.
-nether the less my missing item was sent to me…. Eventually.
Definitely won’t be using them again is an understatement.
I’ll stick to the real designer fragrances or use a better company.
Update.
Are you little bit upset hun?
Your fragrance isn’t Tom ford don’t compare it thinking you use the same quality ingredients.
Also to note: EDP isn’t the strongest concentration of a perfume, A perfum and a concentrate/ extract are both stronger than a EDP.
Car cologne you clearly have a lot of learning. Don’t blame others for your mistakes.
…P.S I have never ordered from you before so idk where you’ve got that information from.
I can also see you’ve tried to remove several negative reviews from trust pilot, sounds like manipulation to me 😂.
Of 16* reviews all of which are real and don’t manipulate them unlike you. They have been read by 3000+ individuals, My 5* are on google reviews as quite often and evidenced by you, the crap companies hide from google reviews 😂.
AVOID.

Réponse de Car Cologne
2 year review - never going anywhere else
I have been buying from this company for the past 2 years. Each diffuser lass about 2 to 4 months. I love that range and each time you order a new one it just hits totally different.
I don't know how to explain but literally each time you enter your car it is a fresh hit of perfume.
I have bought 3 or 4 diffusers for my…
I have bought 3 or 4 diffusers for my car from car cologne and the service from the company is good and the items I ordered always arrive reasonably quick. I received a new diffuser yesterday and when I went to put it in my car and remove the old one which was hanging from the radio button on the dash I noticed the old diffuser had damaged my dash board, the vinyl/plastic was starting to melt and when I rubbed the area with a wipe it started to peel off and I could see the white plastic underneath the black vinyl. As you can imagine I wasn't delighted with this at all and wouldn't buy this style of diffuser again. Thought I would give a heads up for anyone else who has this style of diffuser hanging anywhere on your dash from buttons or airvents to remove it instantly as the same damage may occur. I will have to try to find someone who can hopefully disguise the damage for me. Its a bit of a shame as I usd to like the product but can't take the risk of anymore damage occurring. Having googled it afterwards it seems there is a chance of this happening and I also noticed car cologne had a disclaimer on their website stating they are not responsible for any damage caused by leakage so they must be aware that this is a problem.

Réponse de Car Cologne
Great service
Great service, slight error with delivery however helped out straight away :-)
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