Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Voir plus
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Lisez les avis des autres
Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Voir plus
L'entreprise a répondu
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Voir plus
L'entreprise a répondu
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The agent explained everything in…
The agent explained everything in detail & was extremely helpful and patient with me & came up with a plan to suit me at a very competitive price.
15 octobre 2026
Réponse de Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Stuart @ Chadwell Telecom
Good customer service …
When I spoke to Ben he was very helpful. Easy to work through ordering the SIM card. Delivered on time, easy to set up.
Everyone I have spoken to is very friendly very helpful.
16 octobre 2026
Réponse de Chadwell Telecom
Hi David
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Alison @ Chadwell Telecom
Great Eperience - Very Satisfied Customer
From the first call, staff polite and everything was well explained.
Transfering to my new SIM happened on time without any issues.
Follow up customer service call to see that everything was Okay
Great experience
16 octobre 2026
Réponse de Chadwell Telecom
Hi David,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Extremely helpful and polite
Extremely helpful and polite . Went out of their way to ensure a smooth transition from my previous provider and set me up to a phone which has more qualities than my current iphone 16+. Very happy so far with Chadwell..
16 octobre 2026
Réponse de Chadwell Telecom
Hi Allan,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Joe @ Chadwell Telecom
Informative Call
15 octobre 2026
Réponse de Chadwell Telecom
Hi Colleen,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
It was lovely to speak to you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very easy to talk to
15 octobre 2026
Réponse de Chadwell Telecom
Hi Adrian,
We really appreciate you taking the time to leave a review - Thank you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ash @ Chadwell Telecom
Placed an order on 11th of october for…
Placed an order on 11th of october for an esim ( which usually is sent by email straight away ) and till today the 14th i still haven't received anything. Even emailed them on orders@ ( how it states on the confirmation email if i need any help ) and nobody bothered to reply. It seems like they don't need new customers. Or if they treat the new customers like this, i rather not be with this network.
11 octobre 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Daniel,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to wait for your eSIM and not receive a response to your email. This is certainly not the level of service we aim to provide.
We have been trying to contact you by both phone and email to discuss your order and resolve this matter urgently, but unfortunately, we have been unsuccessful in reaching you so far.
We would really appreciate the opportunity to put things right. Could you please let us know the best way and time to contact you, or alternatively, get in touch with our customer service team directly so we can look into this for you as a priority?
We value your feedback and hope to have the opportunity to resolve this matter for you.
Kind regards,
Customer Service Team @ Chadwell
Sim arrived early
Sim arrived early, and connection went very smoothly on day requested, with a phone call checking all had gone well.
18 septembre 2026
Réponse de Chadwell Telecom
Hello,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Friendly helpful staff & Great deal
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. EU roaming with unlimited data and much cheaper than any other deals I could find on the internet. Delivered as promised and no problem getting connected. Also received follow up calls to check everything ok, excellent customer service so far. Thanks to Kai and Kirsty in particular.
14 octobre 2026
Réponse de Chadwell Telecom
Hi Scott,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Very promt response from finding them…
Very promt response from finding them on a comparison website. The transfer from my previous supplier has been seemless so far.
13 octobre 2026
Réponse de Chadwell Telecom
Good morning Mr and Mrs Baker,
We really appreciate you taking the time to leave a review - We are so happy to hear that you have found the whole process seemless.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very helpful on the phone…
Very helpful on the phone helping get my PAC code , very polite
13 octobre 2026
Réponse de Chadwell Telecom
Hi Daryl,
Thanks for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Great service
I spoke to a gentleman called Kai wingate he was very helpful,patient ,and professional .He went above and beyond to help me thankyou steve stones
13 octobre 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Steve,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Spoke to Amir and he came across very…
Spoke to Amir and he came across very helpful knowledgeable and friendly 👏 😀
12 octobre 2026
Réponse de Chadwell Telecom
Hi Cristina,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Réponse de Chadwell Telecom
Hi Christopher,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
Very helpful and explained every process
Very helpful and explained every process, highly recommend.
9 octobre 2026
Réponse de Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
Feel free to contact us anytime.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ashleigh @ Chadwell Telecom
Réponse de Chadwell Telecom
Hi Anya,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
Swapped over at the end of my contract…
Swapped over at the end of my contract and couldn’t be easier , all I had to do was swap the sim
. Perfect for me . Lots of comms throughout transaction will Amir and team
5 octobre 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Andrew,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Lovely gent on the phone explaining…
Lovely gent on the phone explaining everything clearly and preciously and very patient with me
8 octobre 2026
Réponse de Chadwell Telecom
Hi Clifford,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Réponse de Chadwell Telecom
Hi Colin,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luca @ Chadwell Telecom
Chadwell are quick to respond to…
Chadwell are quick to respond to inquiries. A polite professional company whom I'm glad I joined. The reception is dar better than O2 and I'm receiving calls where I was not with my previous provider.
7 octobre 2026
Réponse de Chadwell Telecom
Hi Clive,
Thanks for the review, it is great to hear your happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luke @ Chadwell Telecom
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