You took the order knowing where I live, only to cancel it the next day because it's not stocked by my local store. If you can't deliver, then you shouldn't take the order. At a min you should ha... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Voir plus
L'entreprise a répondu
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Voir plus
L'entreprise a répondu
I urgently needed a product to complete a job. It wasn't available in my local store. Using Chadwicks store tracker I was able to find it in another store. I had it on site in a couple of hours after... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Coordonnées de contact
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irlande
- info@chadwicks.ie
- chadwicks.ie
4,2
Bien
385 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Chadwicks
Hi Terence,
Thank you for your 5-star review. We're delighted to hear that you received great service from our floor staff when collecting your goods.
Providing helpful and efficient service in branch is something we strive for every day, so it's wonderful to know our team made a positive impression.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Martin,
Thank you for your 5-star review. We're delighted to hear that you found our team very helpful and professional.
Providing knowledgeable, professional service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Dave,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quick delivery and found our products to offer great value.
Providing a fast, reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Delivery arrived pretty promptly
Delivery arrived pretty promptly, all correct as ordered, the only thing stopping me awarding 5 stars was a couple of lengths of timber had slightly damaged/poorly finished ends.
5 août 2026
Réponse de Chadwicks
Hi Paul,
Thank you for taking the time to leave a review. We're pleased to hear that your delivery arrived promptly and that your order was otherwise correct.
We're sorry to learn that a couple of the timber lengths had damaged or poorly finished ends. We understand how disappointing this can be, and we appreciate you bringing it to our attention.
Your feedback will be shared with the relevant team as we continually work to maintain the quality of our products.
Thank you again for your feedback and for awarding us 4 stars. We hope to have the opportunity to provide a 5-star experience next time.
Kind Regards,
Chadwicks Customer Support
Great service
All products delivered on time, at great prices.
staff very friendly and advisable.
5 août 2026
Réponse de Chadwicks
Hi Michael,
Thank you for your 5-star review. We're delighted to hear that your products were delivered on time and that you found our staff friendly and knowledgeable.
Providing excellent value alongside helpful customer service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Wooden side gates
Order was quick ,got a text on morning of delivery , doors look like good quality
4 août 2026
Réponse de Chadwicks
Hi Carol,
Thank you for taking the time to leave a review. We're delighted to hear that your order process was quick and that you're pleased with the quality of the product.
We appreciate your feedback and are glad we could provide a smooth purchasing experience. We look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great product and quick delivery..
28 juillet 2026
Réponse de Chadwicks
Hi Rguinz,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the quality of the product and the quick delivery service.
Providing great products alongside a fast and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Sadick,
Thank you for your 5-star review. We're delighted to hear that you found our staff pleasant and helpful and that you were impressed with the wide range of products available.
Providing excellent customer service and a comprehensive product selection is something we strive for every day, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great online order service and also…
Great online order service and also great delivery service
18 juillet 2026
Réponse de Chadwicks
Hi Colm,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our online ordering process and the delivery service you received.
Providing a smooth online shopping experience alongside reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Smooth order and quick refund Thanks
18 juillet 2026
Réponse de Chadwicks
Hi Marina,
Thank you for your 5-star review. We're delighted to hear that you found the ordering process smooth and that your refund was processed quickly.
We always aim to make every stage of the customer journey as straightforward as possible, and it's great to know that your experience reflected this.
Thank you for taking the time to share your feedback, and we hope to assist you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Stephen,
Thank you for your 5-star review. We're delighted to hear that you found our staff pleasant and professional and that you were pleased with the efficiency of our Click & Collect service.
Providing friendly customer service and a smooth collection experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Easy to order online wasn't waiting…
Easy to order online wasn't waiting long for delivery. Driver was excellent.
3 août 2026
Réponse de Chadwicks
Hi Karl,
Thank you for your 5-star review. We're delighted to hear that you found our online ordering process easy to use and that your delivery arrived promptly.
It's especially great to know that our driver provided excellent service. We truly appreciate your feedback and will be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
One of the lengths of wood all warped…
One of the lengths of wood all warped hidden in the middle of what i bought
27 juillet 2026
Réponse de Chadwicks
Hi Eddie,
Thank you for taking the time to leave a review. We're sorry to hear that one of the lengths of timber you received was warped and that it was only discovered after unpacking your order.
This is not the standard of quality we aim to provide, and we understand how frustrating and inconvenient this must have been.
A member of our Customer Care team will be reaching out to you directly to gather further information and assist in resolving this matter.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
I still have not recieved my order
I still have not recieved my order. 2 working day delivery is currently at 6 days.
2 août 2026
Réponse de Chadwicks
Hi Jack,
Thank you for taking the time to leave a review.
We sincerely apologise that your order has still not been delivered and for the delay you've experienced. This is not the level of service we aim to provide.
A member of our Customer Care team is currently investigating the status of your delivery as a priority.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Good service
3 août 2026
Réponse de Chadwicks
Hi Jacky,
Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the service you received.
Providing helpful, reliable service to our customers is something we strive for every day, so it's great to know we met your expectations.
We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent-Sinead in the Tullamore store…
Excellent-Sinead in the Tullamore store is brilliant- great to deal with- I got a good product,fast delivery,fair price. Very happy overall.
26 juillet 2026
Réponse de Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were so pleased with both the product and service you received.
It's especially wonderful to hear your kind comments about Sinead in our Tullamore branch. We'll be sure to pass your feedback on to her and the team.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Tara,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the fast delivery and the quality of the product.
It's especially great to know that our driver was polite and helpful. We'll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent service from order till…
Excellent service from order till delivery. All top class
7 août 2026
Réponse de Chadwicks
Hi Alex,
Thank you for your 5-star review. We're delighted to hear that you received excellent service from the moment you placed your order right through to delivery.
Providing a high standard of service at every stage of the customer journey is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Delivery on time reslly courteous…
Delivery on time reslly courteous driver ( Ivan) pricing and availability good
31 juillet 2026
Réponse de Chadwicks
Hi Iain,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived on time and that you were pleased with our pricing and product availability.
It's especially wonderful to hear your kind comments about Ivan. We'll be sure to pass your feedback on.
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Sean,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the service you received and the prompt delivery of your order.
Providing great customer service alongside a fast and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
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