You took the order knowing where I live, only to cancel it the next day because it's not stocked by my local store. If you can't deliver, then you shouldn't take the order. At a min you should ha... Voir plus
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Lisez les avis des autres
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Voir plus
L'entreprise a répondu
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Voir plus
L'entreprise a répondu
I urgently needed a product to complete a job. It wasn't available in my local store. Using Chadwicks store tracker I was able to find it in another store. I had it on site in a couple of hours after... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Coordonnées de contact
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irlande
- info@chadwicks.ie
- chadwicks.ie
4,2
Bien
385 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Chadwicks
Hi Maxine,
Thank you for taking the time to leave a review.
We are sorry to hear that you are still waiting for your delivery and understand how frustrating this must be.
This is not the level of service we aim to provide, and we would like to investigate the status of your order further. A member of our Customer Care team will be reaching out to you directly to gather your order details and provide an update.
Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this matter to our attention.
Kind Regards,
Chadwicks Customer Support
Fast delivery
Fast delivery. Great phone contact at Chadwicks Sligo, before I placed my order.
All good!
18 juillet 2026
Réponse de Chadwicks
Hi Bettina,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you received helpful assistance from our Sligo team before placing your order and that your delivery arrived promptly.
We greatly appreciate your feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
I received EXACTLY what I ordered at…
I received EXACTLY what I ordered at the correct time. Cannot ask for better than that.
20 juillet 2026
Réponse de Chadwicks
Hi James,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that your order arrived exactly as expected and within the correct timeframe.
Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent customer service!!!
11 juillet 2026
Réponse de Chadwicks
Hi Tanya,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you received excellent customer service from our team.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
I made a mistake when ordering on line…
I made a mistake when ordering on line (wrong store).
I contacted customer service and they changed it straight away.
Very helpful.
19 juillet 2026
Réponse de Chadwicks
Hi Gordon,
Thank you for taking the time to leave us a five-star review. We’re pleased to hear that our Customer Service team was able to amend your order promptly and resolve the issue for you.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Very happy with the product and…
Very happy with the product and competitive price . No delay with delivery and would definitely purchase again from Chadwick’s
19 juillet 2026
Réponse de Chadwicks
Hi Sharon,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you were pleased with the quality and value of your purchase and that your order arrived without delay.
We greatly appreciate your recommendation and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Jaroslaw,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you found our online ordering process straightforward and that your collection was arranged promptly.
We greatly appreciate your recommendation and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
It's just so easy to find everything…
It's just so easy to find everything you need for online delivery for your project at the last minute. And the delivery charges are very reasonable compared to some others.
19 juillet 2026
Réponse de Chadwicks
Hi Rob,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you found everything you needed for your project easily and that our delivery service offered good value.
We greatly appreciate your positive feedback and look forward to assisting you with your future projects.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Sadhbh,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that you’re pleased with the quality of your decking boards and the service you received from our team.
Your positive feedback is greatly appreciated, and we look forward to assisting you with your future projects.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Wojtek,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re pleased with the quality of your purchase and that the product met your expectations. Providing our customers with reliable, high-quality products is extremely important to us.
We truly appreciate your business and hope to welcome you back again in the future.
Kind Regards,
Chadwicks Customer Support
Fence panels
Ordered fence panels but they were out of stock. Gothem elsewhere. Employee was very responsive via e mail and kept me informed. Card refunded immediately.
18 juillet 2026
Réponse de Chadwicks
Hi Martin,
Thank you for taking the time to leave a review. We sincerely apologise that the fence panels were unavailable after you placed your order and for the inconvenience this caused.
While we’re pleased that our colleague kept you informed and processed your refund promptly, we understand how disappointing it was to have to purchase the panels elsewhere. Your feedback has been passed to the relevant team so our stock information and ordering process can be reviewed.
We appreciate your understanding and hope to provide you with a better experience in the future.
Kind Regards,
Chadwicks Customer Support
16/07/2026
16/07/2026. The Sales Rep., Michael Kelly, was honest about when the delivery could be made. As we needed the materials before Chadwicks would be in a position to deliver, (we didn't give much notice in fairness), you were able to use your discretion and let the very experienced tradesman collect the materials and cut them down to size so that they could be loaded on his own trailer. (He would have been happy to sign any indemnity forms.) This allowed everyone to keep the work going and move on to the next job as planned. Several people and jobs would have been negatively impacted if we couldn't get the materials we needed that day. Thank you for letting us all keep moving.
17 juillet 2026
Réponse de Chadwicks
Hi Maura,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Michael Kelly provided clear and honest guidance regarding the delivery timeframe and worked with you to find a practical alternative.
We understand how important it was to receive the materials that day and keep the work progressing as planned. We’re pleased that our team’s flexibility helped avoid delays to your project and the trades involved.
We’ll be sure to pass your kind comments on to Michael and the wider team. We greatly appreciate your five-star review and look forward to supporting you with future projects.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Stephen,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that our team was helpful and made the collection of your decking boards a smooth experience.
We’ll be pleased to pass your positive feedback on to the team and look forward to assisting you with future projects.
Kind Regards,
Chadwicks Customer Support
Sales and delivery staff in Gorey branch
The delivery staff in Gorey couldn't have been more helpful. I am unable to move a pallet due to medical issues. I explained this to the sales person Mary and she obviously passed the message on. Today when I got the text with a 2.5 hour window (which I thought was reasonable) I spoke to the manager Michael requesting the driver call me when outside the house as I wouldn't have been able to see him arrive. Colin called me when he was outside the house. He had got the message about my predicament and very kindly brought the items inside the gate. All the staff were so pleasant and kind and went beyond expectations.
23 juillet 2026
Avis spontané
Réponse de Chadwicks
Hi,
Thank you for taking the time to share such thoughtful feedback.
We’re delighted to hear that Mary, Michael and Colin worked together to understand your circumstances and ensure your delivery was handled with care.
Providing a helpful and considerate service is extremely important to us, and we’re very pleased that the Gorey team went above and beyond to make the experience as convenient as possible for you. We’ll be sure to pass your kind comments on to everyone involved.
Thank you again for your five-star review and valued support.
Kind Regards,
Chadwicks Customer Support
Still waiting panels day 7 no message…
Still waiting panels day 7 no message no sign of goods.where are they really unimpressed
16 juillet 2026
Réponse de Chadwicks
Hi Geraldine,
Thank you for taking the time to leave a review.
We are very sorry to hear about the delay with your order and the lack of communication regarding the status of your panels. We understand how frustrating this can be.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. We would like to investigate this matter further with the relevant branch and supplier to establish what has happened and provide you with an update.
A member of our Customer Care team will be reaching out to you directly to discuss your order and work towards a resolution.
Kind Regards,
Chadwicks Customer Support
Ordered online and within 2 days it was…
Ordered online and within 2 days it was delivered staff were amazing .
15 juillet 2026
Réponse de Chadwicks
Hi Carol,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your online order was delivered promptly and that you received excellent service from our team.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Réponse de Chadwicks
Hi Joanne,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received excellent customer service from our team.
We greatly appreciate your positive feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
The wrong item
15 juillet 2026
Réponse de Chadwicks
Hi Angie,
Thank you for taking the time to leave a review.
We are very sorry to hear that you received the wrong item with your order. We understand how frustrating and inconvenient this can be.
We would like the opportunity to investigate this further and make things right. A member of our Customer Care team will be reaching out to you directly to discuss the issue and work towards a resolution.
Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Kind Regards,
Chadwicks Customer Support
No issue at all overall great delivery…
No issue at all overall great delivery great driver very considerate and helpful. Yes five star. Ben
15 juillet 2026
Réponse de Chadwicks
Hi Ben,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your delivery went smoothly and that our driver was considerate and helpful.
We’ll be pleased to pass your kind feedback on to the delivery team and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Made the order easily online and paid…
Made the order easily online and paid safely with my card. Got a message next day re the delivery. The man arrived with it that day. He placed it easily onto my front lawn and he was polite and friendly. I am happy to recommend Chadwicks.
15 juillet 2026
Réponse de Chadwicks
Hi Noirin,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you found our online ordering and payment process straightforward, that communication regarding your delivery was prompt, and that our driver provided a polite and helpful service.
We greatly appreciate your recommendation and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
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