Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... Voir plus
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We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... Voir plus
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Poor customer service. It’s difficult to receive a solution for your problem when multiple employees are emailing you with contradicting inform along with AI bots. Unclear terms in their mini subscrip... Voir plus
I found the response time for help frustrating. Also once I hit order, I realized I missed some photos and wrote them to unlock it. The reply Teo several days (which included a weekend) and unfortunat... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.
Coordonnées de contact
River Run Drive 5314, 84604, Provo, Etats-Unis
- chatbooks.com
3,3
Moyen
2 k avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Réponse de Chatbooks
Thank you for your kind words!
Chatbooks are highly recommended!!
Easy to make and beautifully produced while
far less expensive than previously used companies charged.
9 août 2024
Réponse de Chatbooks
We appreciate your kind words about our pricing and are glad you found us to be a valuable option.
This was my first time using Chat…
This was my first time using Chat books. The help line was amazing.
9 août 2024
Réponse de Chatbooks
So glad to hear this, Juanita! Thank you for the kind review.
It is so easy to print my annual photo…
It is so easy to print my annual photo book directly from my Facebook posts.
8 août 2024
Réponse de Chatbooks
W're so happy to hear this! Thank you for sharing your positive experience.
Quick and easy to reorder
7 août 2024
Réponse de Chatbooks
We're thrilled to hear that you found the reorder process quick and easy. Thank you for taking the time to share your positive experience.
Réponse de Chatbooks
We appreciate your kind words about our customer service. We strive to provide our customers with a positive experience, and we're glad to hear that we met your expectations!
Books and photos are amazing
Books and photos are amazing. Beautiful way to keep your babies memories.
I had some issues, but the support team went above and beyond to sort it out and ensure my books were perfect. Would highly recommend.
23 août 2024
Avis spontané
Réponse de Chatbooks
We're so happy to hear you love the books and photos! It's wonderful to know that you're enjoying the memories you're creating. We're also thrilled that our support team was able to help you with your issues and ensure your books were perfect. We are always here to help.
Your platform is easy to use
Your platform is easy to use, and I am always pleased with the resulting books. I look forward to receiving the book I just created, and I know that the recipient will be so pleased!
20 août 2024
Réponse de Chatbooks
We're so glad to hear that you find our platform easy to use and that you're happy with the books you create. We hope the recipient of your latest creation enjoys it as much as you do!
Réponse de Chatbooks
Thanks for the feedback, Chris! Photos will automatically load according to the date attached to the photo. We also have a 'sort' button if you long-press on one of the photos in the book, it will appear in the top corner. You can then choose how you'd like to sort them!
We wanted to send a gift later and it…
We wanted to send a gift later and it sent the gift instantly after I put in the date/time for later.
My mother in law also got a July book in her account for the gift and made the July book then they deleted it and said she shouldn’t have gotten one after my mother in law spent the time to make it.
So that is pretty disappointing when this is our first experience with chatbooks.
17 août 2024
Réponse de Chatbooks
We’re sorry to hear this, Courtney! I wasn’t completely sure about your comments, so I’ve sent you an email to get some clarification and look into this further for you.
Need to create an account to send a digital gift card ??!
I just wanted to buy a gift card from my sister. I would have preferred to not need to create an account and be signed up for emails as part of that process.
18 août 2024
Réponse de Chatbooks
Thanks for the feedback, Erin! We set it up this way so that if the Gift Card gets lost, we can still track it through your account. If you prefer, we also offer physical Gift Cards on Amazon. You can unsubscribe from marketing emails anytime—just let us know at support@chatbooks.com if you need help!
Réponse de Chatbooks
We're so glad to hear that you had a positive experience setting up your book!
It wants to create book itself by using…
It wants to create book itself by using dates. I uploaded several pictures and was making choices as I went along. It also flashed and I lost my whole book . Lots of anxiety
16 août 2024
Réponse de Chatbooks
We understand your frustration and apologize for the inconvenience. Losing your work can be incredibly stressful. We would be glad to take a further look into this as we are often times able to recover your work! Please reach out to support@chatbooks.com if you are still in need of assistance.
Réponse de Chatbooks
Thank you for your kind words!
Great Experience
Great! Ordered at the last minute but with express shipping the book arrived in plenty of time! Great job!
1 août 2024
Réponse de Chatbooks
We're so happy that it made it in time! Thanks for being here and enjoy your beautiful book.
Very easy to use albums from Facebook!
15 août 2024
Réponse de Chatbooks
So glad to hear you've had a good experience- thank you!
Great quality and easy to use for…
Great quality and easy to use for capturing family memories.
30 juillet 2024
Réponse de Chatbooks
We're so glad you're enjoying our product and that it's helping you capture those special family moments!
Réponse de Chatbooks
We appreciate your kind words!
The book designing website is fabulous…
The book designing website is fabulous and easy to work with. And the quality of the book is terrific.
29 juillet 2024
Réponse de Chatbooks
We appreciate your kind remarks!
They always get back I touch with me…
They always get back I touch with me when I have problems since I’m not very tech savvy.
11 août 2024
Réponse de Chatbooks
We're always here for you! Thank you for the nice review.
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