I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Voir plus
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I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Voir plus
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Voir plus
L'entreprise a répondu
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Coordonnées de contact
3,9
Bien
184 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Good quality hat and it fits my head…
Good quality hat and it fits my head properly too
23 janvier 2019
Avis spontané
I love Christy's Hats
I love Christy's Hats! I've never been to a brick and mortar store, but Christy's on-line store offers an excellent selection of hats in a wide variety of colors, styles, and sizes. I am an international customer but Christy's still made the payment and shipping processes fast and painless. Christy's has my loyalty.
23 janvier 2019
Avis spontané
Traditional English Hat Shop
Great customer service and super quality hats that are competitively priced.
23 janvier 2019
Avis spontané
The Homburg (my first purchase)
I ordered a Homburg from them (my first purchase from Christy, prior to that I used another reputable hatter!) despite a slight mix up and delay in delivery the quality of the hat and fit is exceptional. I would recommend to anyone and shall be using them in the future.
23 janvier 2019
Avis spontané
The hat I purchased is excellent and…
The hat I purchased is excellent and the service was too.
I will be getting another hat in a different colour when my size is in stock.
23 janvier 2019
Avis spontané
I Love it!
I Love it!
It is very stylish and much less ubiquitous than those gigantic baker boy caps...
The quality is fab and I am glad that I paid slightly more for something so gorgeous.
23 janvier 2019
Avis spontané
Ordered hat on 2/1/19 with approx 7 day…
Ordered hat on 2/1/19 with approx 7 day dispatch, contacted them 19/1/19 asking them to cancel the order as it was too late for the event I needed it for, and on the 22/1/19 I had an email saying it was dispatched, which obviously wasn’t as I never received it!!! Disappointed that I was not notified of the delay, if I had known I could have tried elsewhere for a hat!
23 janvier 2019
Réponse de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
The hat is not made well and does not…
The hat is not made well and does not fit my husband's head. To return the hat to London was going to cost me over $100. I did not mail it back. I have emailed Christy's to find out how to return it within the 21 day allowed return, but have not heard from the company. Shipment of the hat was fine. Heard from the company several times. Since then, nothing on the need to return.
I would like to return the hat, be refunded and not cost me almost the value of the hat in mailing cost. I would like to hear from Christy's to how I get this return done.
Terri Thomas
713-806-1902
23 janvier 2019
Réponse de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Very good shopping experience.
Great, timely service when buying a present for my Dad. My only preference would be more appealing packaging. It was more like a trade delivery for a shop than to an end consumer.
23 janvier 2019
Avis spontané
Lovely product
Lovely product, I am so pleased I bought my hat from Christy’s
23 janvier 2019
Avis spontané
Overall great service
The hats were quite nice, especially for the price. One hat was very slightly damaged when it arrived.
23 janvier 2019
Avis spontané
Great service and great quality
Great service and great quality ! Would not hesitate to shop with Christy’s again .
23 janvier 2019
Avis spontané
Excellent quality and amazing service
Excellent quality and amazing service
Thank you!
23 janvier 2019
Avis spontané
Very slow returns.
23 janvier 2019
Réponse de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
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