We have used Churchill before for our car insurance so felt comfortable with taking out our Home Insurance with them. Our previous insurer would not cover us for insurance on our new build property s... Voir plus
L'entreprise a répondu
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I renewed with Churchill, I looked at comparison websites and I could've got it cheaper but when I thought about how easy and pleasant Churchill is to deal with I decided to stay with them. Sometimes... Voir plus
L'entreprise a répondu
I have always been a named driver and my husband the policy holder, but due to recent medical issues,we decided that I would be policy holder and my husband named driver, just to make life easier if... Voir plus
L'entreprise a répondu
Good price for cover required. Easy website to navigate. As a 'paper pensioner' though I find the app and online stuff a bit strange..I tried to get the chat bot on the app to send me a policy boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Assurance auto
- Compagnie d'assurance habitation
- Compagnie d'assurance personnelle
Informations provenant de diverses sources externes
Churchill Insurance was one of the UK’s first direct motor insurers. Over the years our business has grown and so has the range of cover we provide. We offer car insurance, home insurance, travel insurance, pet insurance, van insurance and breakdown cover. Churchill is one of Britain’s most recognisable brands, thanks to our brand mascot Churchill the dog. Churchill provides good value insurance that lightens the load by working hard for our customers to get everything seamlessly back into place so that they can relax and get back to enjoying life to the full.
Coordonnées de contact
Royaume-Uni
- churchill.com
4,4
Excellent
29 k avis
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All went very smoothly with out any…
All went very smoothly with out any problems. Price was a bonus too.
18 mars 2026
Réponse : Churchill
Hi Bridget. We appreciate you taking the time to leave us a five-star review. We're so glad everything went smoothly and you were happy with the price. Rach
Good price for cover required.
Good price for cover required.
Easy website to navigate.
As a 'paper pensioner' though I find the app and online stuff a bit strange..I tried to get the chat bot on the app to send me a policy booklet through the post; I got replica policy docs, but no booklet. Phoned Customer Services lines were busy and after several minutes I hung up. Will try again soon.
Will try again in the future
16 mars 2026
Réponse : Churchill
Hi Deborah. We appreciate your feedback and are glad the website was easy to navigate. We regret the chatbot and phone service issues you experienced while trying to get your policy booklet. Rach
Réponse : Churchill
Hi Elizabeth, thanks for taking the time to leave us a five star review. Alex
Simple, Efficient and excellent value.
The process from starting the quote on a comparison site right through to recieving my documents was seamless, very efficient and without problems, everything was explained clearly and it was an excellent price which saved me over one hundred pounds on my previous insurers renewal. Let's hope the service is as good should I ever need to claim, which hopefully I won't have to .
16 mars 2026
Réponse : Churchill
We're happy to hear that you found the process seamless and efficient, and that you saved money. We appreciate your feedback and hope you won't need to make a claim, but we aim to provide excellent service if you do. Alex
Réponse : Churchill
Thanks for taking the time to leave us a five star review, Stephen. Alex
Réponse : Churchill
Hi Hunter, thanks for your five star review. Alex
On Renewing house insurance …
On Renewing house insurance i was disappointed with renewing price on offer a third of last year’s price ridiculous amount of an increase been with you for 5 plus years and never made a claim. Im pleased to say after several phone calls the increase was greatly reduced and accepted.
12 mars 2026
Réponse : Churchill
We appreciate your feedback regarding the initial renewal price. We're happy to see we could reduce the increase after you contacted us. Thank you for being a loyal customer for over five years. Paddy
Heavy price rise!!
17 mars 2026
Réponse : Churchill
The team are here if you'd like us to take a look at your price, to see if anything can be done. Paddy
Réponse : Churchill
We're happy you found a good price and decent cover, and our website was easy to navigate. Thanks for your five-star review! Paddy
car insurance
my car insurance with churchill expired on 15/3/26. I have advised 3 times before it was due that i did not want to renew. 3 weeks, 2 weeks and 1 week before. My credit card was debited on 16/3/26 and on that date phoned them up they should not have done and they promised to cancel cover and reimburse me. today 20.3.26 still without a refund they advised they are sending me a cheque within 2 weeks. I am 80 years old and can do without all these troubles. In other words it will be at least a month to get reimbursed. i will not am afraid touch this company ever again.
16 mars 2026
Avis spontané
Réponse : Churchill
Hello Nicos, we're sorry to see the trouble you've had regarding your policy renewal and refund. We understand your frustration with the delay, especially given your circumstances. Please drop us a message on the link below, and we'll look into the matter for you. Thank you for your feedback. Paddy
m.me/Churchill
Very easy to speak to a real person to…
Very easy to speak to a real person to discuss renewal. Reduced price slightly which convinced me to renew with them.
19 mars 2026
Réponse : Churchill
Hi Bernard. We're pleased you found it easy to discuss your renewal with our team and that the reduced price encouraged you to renew. Thank you for your five-star review. Nathan
Has a crash an was hold 3 times it’s…
Has a crash an was hold 3 times it’s not my fault then after back an forwards found out they joined with the company who the person I crashed into they now r sayings it’s my fault an favour the person so I will not be renewing
Your own fault for favouring to new company u joined with aka Ariana lot of ppl don’t now this but yes they joint company with Ariva both a joke of a company
Plus no phone call on 7 months
31 juillet 2025
Avis spontané
Réponse : Churchill
We appreciate you bringing this to our attention. We're sorry to hear about the multiple issues you experienced with your claim and the lack of communication.
I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaints processes. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, one of the team will be in touch to try and resolve this with you. Nathan
https://www.churchill.com/contact-us/complaints
all sorted ,
16 mars 2026
Réponse : Churchill
We're glad everything has been sorted, Dave. Thank you for the five-star review. Nathan
Insurance
The staff was very friendly and helpful to me and explained the insurance terms and conditions very clear to me which I felt at the time l was making the right decision to go ahead with the policy .
18 mars 2026
Réponse : Churchill
Hi Anthony. We appreciate you taking the time to share your positive experience. We're so glad to hear that our team was helpful in explaining the policy details, so you felt confident in your decision. Nathan
Réponse : Churchill
Hi Volda. We appreciate you taking the time to leave us a five-star review. We're so glad you found great value for the cost. Nathan
Easy to talk to and get in touch with!
19 mars 2026
Avis spontané
Réponse : Churchill
We appreciate you sharing your experience and are so glad you find our team approachable and accessible. Nathan
Ease of filling in details on line
Ease of filling in details on line. Had a phone back call from a pleasant young lady. She went through everything with me and took payment for policy.
12 mars 2026
Avis spontané
Réponse : Churchill
Hi Paul. We're happy to hear that you found our online process easy to use and that our team member provided excellent support. Thank you for your positive feedback! Nathan
Household Insurance
Have been with Churchill for many years and quote this year very competitive so hence renewed without hesitance. Very pleasant advisor who talked me through the quote. Had to chase because of changing Email address, so my fault.
18 mars 2026
Réponse : Churchill
Hi Thomas. We're happy to hear that our quote was competitive and you renewed with us. We appreciate your long-term relationship. We're also glad the advisor was pleasant and helpful. Thank you for your feedback. Nathan
Réponse : Churchill
Hi Kevin. We're happy our process is quick and easy for you, and our prices are more affordable than your renewal quote. Thank you! Nathan
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