CityFibre Avis 

The service was great they arrived on the day on time Ben & Matthew brilliant service great conversation while working they got the work done explained everything ( even though RISE hadn’t sent my router in time ) they explained it all down to the last detail, so when the router did arrive it was a case of unboxing 2 mins later it was on. Thanks Guys best customer service will highly recommend Thanks Tina

Staff very pleasant and friendly very good workers check everything was working thank you

Excellent service. Engineer arrived within the notified installation time slot. Switch over was completed within 15 mins without any issues. Highly recommended!

Great service and friendly engineers

Engineer showed up late (after 1-6pm window) and said he couldn't do the install because he had plans for the evening, but I would get a call to reschedule ASAP. City Fiber did actually call and book me in two days out, they just never actually booked the appointment - didn't show up. The only thing Sky can see is the original appointment where City Fiber marked it as me not being available for the service (rather than them not providing the service). Only thing Sky can do is rebook me 2 weeks out. City Fiber has no customer service, seemingly not even Sky can get through to them. I would love a call back or to call someone who can rebook their failed delivery of service, but no options are available. If you can use another fiber provider, I would try that, I regret choosing City Fiber.

Easy fast service set up, lovely guys ive had do install in 3 places last few yrs and use toob as service providers.. City fiber doing all the setting up, fully recommended highly professional staff and service standards

Very professional

Good communication. Did exactly what we expected. No complaints

The engineer was very tidy, very knowledgeable about the product and really friendly

Happy with the work and customer service I do recommend

Good job! :)

staff is very nice

Engineer was great. On time. Professional and efficient. Credit to the company.

The team arrived promptly, my slot was 8-1 and they were with me by 10. They were polite, clean and friendly. It took a couple of hours to do the work but the disruption was minimal and before leaving I was given a run down on all the changes and how the system worked. Would highly recommend!

Excellent quick and smooth happy with thx

Very pleasant young lads, professional, polite and very friendly. 10/10 service. James and Joseph from Northampton. Make sure you buy these boys pizzas !

S 2361060
KRISTO and ARTURS Technicians
Very professional service—fast and thorough; the best of all the CityFibre technicians I’ve dealt with.

Prompt, good work ethic, overcame difficulties with my house set up, service id S2425234 engineer Stuart keers

Excellent installation, all fully explained and carried out with care for the property. Really nice engineer and would absolutely highly recommend cityfibre. Service straight away also excellent!