Will and Reese were polite and friendly and did a great job installing our broadband. One small suggestion would be to wear shoe covers indoors, as they were wearing heavy work boots. Dust sheets... Voir plus
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Will and Reese were polite and friendly and did a great job installing our broadband. One small suggestion would be to wear shoe covers indoors, as they were wearing heavy work boots. Dust sheets... Voir plus
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⭐⭐⭐⭐⭐ Absolutely brilliant internet Switched to City Fibre and what a difference! Super fast speeds, no buffering at all, even with everyone streaming and working from home. Connection is rock solid... Voir plus
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Great service from Tonderai and Micheal who came in later as an extra pair of hands. Tonderai arrived right on time, explained all the steps very well and successfully tested the network in the end. B... Voir plus
After an early glitch over messaging about the arrival time of the engineer, a different engineer arrived within the scheduled time frame and talked me through the entire setup. He was friendly, poli... Voir plus
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Écrit par l'entreprise
CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.
Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.
CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.
15 Bedford Street, WC2E 9HE, London, Royaume-Uni
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A répondu à 99 % de ses avis négatifs
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The two guys were amazing and did there job 100% to perfection

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Extant services his reference number is 2397971

Réponse de CityFibre
Really good. Engineer Joseph was very nice and professional. The broadband is fast enough. Although I’m still observing it as it was cutting off repeatedly later at night. I want to believed it’s because it’s been newly installed so I will keep observing. I will definitely recommend

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Dylan was,kind friendly,explained everything to my dad who is 76,my dad is very happy thanks to Dylan.

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Everything was so easy from the sales man to getting the Internet installed...all done in a wk.

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Great service from City Fibre. Lots of communication and the installation engineers were respectful too.

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Just had two guys to install city fibre yesterday 6/10/2026 did a good job apart from not taking all the rubbish away with them, screws etc card board box raw plugs , that is sloppy work in my eyes.

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Everything very happy every member who help me from begging till connecting even recieving my call well done guys thanku so much really appreciate

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No resolution
I have posted twice on here with no resolution
Today a City Fibre engineer called at my home to advise that they will raise the wire on a pole to be above 2 metres, this is not a resolution, it will make the wire closer to our main roof.
I advised the engineer this makes future repairs to our chimney impossible, He was very arrogant and did not care.
I will be emailing the board this PM and looking at legal action.

Réponse de CityFibre
After an early glitch over messaging about the arrival time of the engineer, a different engineer arrived within the scheduled time frame and talked me through the entire setup. He was friendly, polite and professional. On completion of the work he showed me what he had done and remained to ensure that the new system was working correctly.
I'm happy to recommend City Fibre.

Réponse de CityFibre
5 gold stars excellent service for many years 😊

Réponse de CityFibre
Marek went above and beyond , very professional he's a great asset to your company, thanks to Marek and City fibre
Thanks !

Réponse de CityFibre
Need internet as just moved in property beginning to end was excellent service

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