I purchased the original hair straightener and I am extremely pleased with it. I have never owned a straightener before, thinking that it could make my hair frizzy or damage it. The Cloud 9 straight... Voir plus
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The product was delivered in excellent condition. Blowing strength wasn't as strong as I would like it, but still manageable, as I have fine hair. Thicker hair might struggle. Still practicing use of... Voir plus
L'entreprise a répondu
Exceptional customer service with all my research prior.. and then receiving the product is a top quality. I love using it cuts a time down in half and the mini hairdryer has good mini impact of heat... Voir plus
My original order was lost by Australia Post so contacted cloud nine and they tried to track it down with no luck but cloud nine replaced my order and added a little extra which was lovely and also d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de produits capillaires
- Fournisseur de produits de beauté
- Magasin d'électronique
- Magasin de produits de beauté
- Service de réparation du petit électroménager
À propos de CLOUD NINE
Écrit par l'entreprise
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Coordonnées de contact
4,7
Excellent
3 k avis
Demande des avis aux clients
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Cloud 9 contouring and hot brush
Love the new products and all the instructions on how to use them. The curved plates really make a difference and my hair is so shiny!
I know that I will love my cloud 9 hair tools for years to come! Thankyou !
31 août 2026
Réponse de CLOUD NINE
Hi Kiera, thank you for the fantastic 5* review! We are so pleased to hear that you are loving your new products and that the curved plates of the Contouring Iron make such a difference, leaving your hair shiny. Cloud Nine x
Réponse de CLOUD NINE
Hi Warwick, thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with our product, delivery, and communication throughout your order. Cloud Nine x
I gifted the cloud nine bundle I…
I gifted the cloud nine bundle I bought for my grand daughter. She loves the contoured wide iron for her thick long hair. Also was easy to transfer warranty over too.
3 septembre 2026
Réponse de CLOUD NINE
Hi Tanya, thank you for your wonderful feedback. We're so pleased to hear that your granddaughter is enjoying her Cloud Nine bundle, especially the Contouring Wide Iron for her lovely long, thick hair! It's wonderful to know the warranty transfer was also straightforward. Thank you, Cloud Nine x
Amazing product
Delivery was prompt, even in the regional area. The product is amazing. My first cloud nine after having a ghd for 12 years. Highly recommend
2 septembre 2026
Réponse de CLOUD NINE
Hi Talia, thank you for your wonderful 5* review! We are so pleased to hear that your delivery was prompt and that you are loving your new product. Thank you so much for your recommendation! Cloud Nine x
Love the new straighter
Love the new straighter, wide iron. Great for Frizzy, curly hair.
CloudNine is fantastic
15 juin 2026
Réponse de CLOUD NINE
Hi Ebony, thank you for your fantastic 5-star review! We are so happy to hear that you love your new Wide Iron and that it works wonders on frizzy, curly hair. Cloud Nine x
Great customer service
Great customer service! I dropped my original Cloud 9 :( and was needing a new one urgently. Went with the touch this time which has been great so far.
2 septembre 2026
Réponse de CLOUD NINE
Hi Jeanette, thank you for sharing your 5* feedback! We're so glad to hear our Customer Experience was great and that you're enjoying your new Cloud Nine Touch Iron! We appreciate your kind words. Cloud Nine x
Fantastic!
Item was shipped and received quickly, thank you! Amazing hair straightener. My hair is naturally frizzy and dry, but this makes it sleek and shiny. Works fast, love the temperature control, doesn't feel like it's damaging my hair. Best straightener I've ever used!
28 août 2026
Réponse de CLOUD NINE
Hi Jess, we're so happy to hear that you love your new hair straightener! It's wonderful to know that it's making such a positive difference for your hair, leaving it sleek and shiny. We appreciate you sharing your experience! Cloud Nine x
FABULOUS
I recently purchased the hair straightener and it is absolutely FABULOUS! The wide plate makes it so easy, and it straightens with fewer passes over my hair. Hair is straight and so soft and lasts for days. Would buy again!
31 août 2026
Réponse de CLOUD NINE
Hi Rachel, thank you for your absolutely fabulous 5-star review! We are so happy to hear that the wide plate makes straightening your hair so easy, leaving it soft and that the results are lasting for days. Cloud Nine x
The quick delivery and the quality of…
The quick delivery and the quality of the product
28 août 2026
Réponse de CLOUD NINE
Hi Debbie, we're so happy to hear that you're pleased with both the quick delivery and the quality of our product. Thank you for your wonderful 5-star review! Cloud Nine x
Such an excellent straightener i am so impressed
Great service, and the most important of all is the product quality and efficiency. Highly recommended.
31 août 2026
Réponse de CLOUD NINE
Thank you for your fantastic 5* review Roula! We are so happy to hear that you experienced great service and are pleased with the quality and efficiency of our product. We truly appreciate your high recommendation!
Cloud Nine x
Unfortunately this is the worst blow…
Unfortunately this is the worst blow out brush I’ve ever used, I have in the past used cheaper products but this one is terrible.
It dosent heat up at all enough to actually give my hair a nice blow wave so I wouldn’t recommend this product to anyone as I will be returning it.
26 août 2026
Réponse de CLOUD NINE
We are sorry to hear this feedback about our Hot Air Brush, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
I watched the tutorial videos and…
I watched the tutorial videos and followed closely. I used a product recommended by my hairdresser that would heat protect, add volume and hold the curl. I found this dryer with attachments difficult to use, for example, it’s easy to accidentally turn it off or change the settings because of where the buttons are located on the handle. It doesn’t wrap smoothly around the wands and requires you to wrap the hair and hold it in place. What annoyed me when I finally finished my hair was that all the curl had immediately dropped out. Also, at times the magnetic attachments came off while I was using them.
31 août 2026
Réponse de CLOUD NINE
Hi Rhea, thank you for taking the time to share your feedback. We are sorry to hear that you haven't found the Airshot Pro hairdryer and Volumizer attachments easy to use. We appreciate your honest feedback and will take this on board for our future product development. Our Customer Experience team will reach out to you privately to help you further. Cloud Nine x
Great product
Great product. Have used twice now, and I’ll never go back to a cheap straightener again. My order was sent quickly too, which is a massive bonus. The free gift was a nice surprise, and also works fantastically. Very much worth the investment.
31 août 2026
Réponse de CLOUD NINE
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're loving your new product and that it's been such a worthwhile investment. It's wonderful to know that the quick delivery and the free gift were also appreciated!
Cloud Nine x
The best brush I have ever owned
The best brush I have ever owned! Wish I knew about it earlier. I’m getting a few spare!
31 août 2026
Réponse de CLOUD NINE
Thank you Natasha for sharing your 5* review. We are so happy to hear how much you love our brush! We appreciate you sharing your positive experience.
Cloud Nine x
5 star experience,the customer service…
5 star experience,the customer service was the best.
9 septembre 2026
Avis spontané
Réponse de CLOUD NINE
Thank you Marikka for sharing your 5* review. We're delighted to hear that our customer service provided you with such a positive experience. Thank you for your kind words.
Cloud Nine x
Trusted well known brand
Webpage was helpful in deciding correct choice for me and purchasing was hassle free.
Very prompt delivery
31 août 2026
Réponse de CLOUD NINE
Thank you for your fantastic 5-star review! We're so pleased to hear that our webpage helped you make the right choice and that your purchase was hassle-free. We're also delighted that your delivery was very prompt!
Cloud Nine x
Came on time and works great keeps hair…
Came on time and works great keeps hair straight!
25 août 2026
Réponse de CLOUD NINE
Thank you for your fantastic 5* review Bianca! We are so pleased to hear that your order arrived promptly and that our product works great at keeping your hair straight.
Cloud Nine x
It’s doesn’t even do my hair wave
It’s doesn’t even do my hair wave
Such bad product and not even worth it
I will be returning it :(
I had high hopes
25 août 2026
Réponse de CLOUD NINE
We are sorry to hear this feedback about our Airshot Pro and Volumizers, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
Great delivery service
25 août 2026
Réponse de CLOUD NINE
Thank you Eloise for sharing your 5* review.
Cloud Nine x
The Cloud nine team where great in…
The Cloud nine team where great in helping me fix my order when i ordered the wrong straightener, I couldn't be happier with their communication & helpfulness to their hair straightener & magical potion. They really are as good as they say
25 août 2026
Réponse de CLOUD NINE
Thank you Alison for sharing your 5* review. We're so happy to hear that our team was able to assist you in fixing your order and that you're delighted with your new straightener and Magical Potion! It's wonderful to know you're enjoying them.
Cloud Nine x
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