I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Voir plus
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I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Voir plus
L'entreprise a répondu
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Voir plus
L'entreprise a répondu
I was disappointed in the renewal transactions and the cost of the renewal. Was sent an invoice saying it had been paid when it wasn't and they had problems taking the payment which was not my fault.... Voir plus
My initial inquiry online was really positive and i found the website easy to navigate. When I didn't have a piece of information needed to complete my transaction I needed to call the help line. The... Voir plus
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A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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My issue was dealt with and quickly resolved with no hesitation. The staff person provided me with all the information and details I required.

Réponse de Club 4X4 Insurance

Réponse de Club 4X4 Insurance
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another big insurance company I have had my beloved 79 series landcruiser insured with for many years. Can’t comment about the claims side of things as ( touch wood ) I haven’t needed to go there . Keep up the good service. 👍

Réponse de Club 4X4 Insurance

Réponse de Club 4X4 Insurance

Réponse de Club 4X4 Insurance
I recently contacted Club 4x4 to upgrade my insurance policy and found the entire process straightforward and hassle-free. The customer service representative was friendly, professional and easy to deal with.
Having been a loyal customer for many years, it's positive experiences like this that reinforce my decision to remain with Club 4x4.

Réponse de Club 4X4 Insurance
Very knowledgable, extremely helpful and went way beyond answering my initial request - resulting in a small refund. Highly recommend 😊

Réponse de Club 4X4 Insurance
The phones are answered quickly, by a person who you can understand and that can help you immediately.
I’m a big fan of Club 4x4

Réponse de Club 4X4 Insurance
The conversation was friendly and very helpful.

Réponse de Club 4X4 Insurance
Excellent staff interaction. Price was fair and additions explained very well.

Réponse de Club 4X4 Insurance
First off, it was refreshing to speak to a native English speaker, oftentimes speaking to people who's native language isn’t English can be very challenging.
Paul was very helpful, he clearly answered my questions.

Réponse de Club 4X4 Insurance
The guy I spoke to very good knowledge of customer base and very efficient. Explained how easy it was to change up and down policy depending on whether heading remote or not. Real advice that could save customer
Well done club 4x4

Réponse de Club 4X4 Insurance

Réponse de Club 4X4 Insurance
Great customer service. Always consistent, helpful and respectful

Réponse de Club 4X4 Insurance
The staff member understood my query and altered my policy to suit.
Highly recommended.

Réponse de Club 4X4 Insurance
Good value 4x4 insurance. Club 4x4 offers very flexible insurance for people whom are part time off road 4x4 drivers. Very affordable and competitive prices which also have the flexibility to increase cover (such as recovery) when going off-road. Customer service was fantastic and friendly.

Réponse de Club 4X4 Insurance

Réponse de Club 4X4 Insurance
Great customer service explained everything in detail

Réponse de Club 4X4 Insurance
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