I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Voir plus
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I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Voir plus
L'entreprise a répondu
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Voir plus
L'entreprise a répondu
My initial inquiry online was really positive and i found the website easy to navigate. When I didn't have a piece of information needed to complete my transaction I needed to call the help line. The... Voir plus
L'entreprise a répondu
The guy I spoke to very good knowledge of customer base and very efficient. Explained how easy it was to change up and down policy depending on whether heading remote or not. Real advice that could s... Voir plus
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Nice to speak to an Australian operator who speaks English and they are always most helpful

Réponse de Club 4X4 Insurance
Extremely easy process to complete online caravan quote. Customer service was extremely helpful and knowledgeable. Fantastic company and the quote was the best around. 5 star.

Réponse de Club 4X4 Insurance
Friendly and helpful staff who explained everything that I needed to know

Réponse de Club 4X4 Insurance
Just great service the person I spoke to went above and beyond

Réponse de Club 4X4 Insurance
Had a problem logging in to the website. The person on the phone was very helpful. I was told to try logging in again after 3 hours. I tried then but the problem had not been rectified.

Réponse de Club 4X4 Insurance
The lady who helped me through the process could not have been more helpful. Her response when I told her how helpful she had been was “I am doing my job”. If only everyone was as good at their job?

Réponse de Club 4X4 Insurance
Excellent customer service, Always speak to real Australians that understand the client.

Réponse de Club 4X4 Insurance
Quick response to my query and reviewed my policy which found a way th reduce resulting in a small refund.

Réponse de Club 4X4 Insurance
Easy to get a competitive quote with a company that appears to have a better understanding that not all 4x4’s are used for school pick up and do actually get used for exploring this great country With additional extras included that others wouldn’t consider to offer

Réponse de Club 4X4 Insurance
Very helpful when I didn’t have any reference materials with me. Efficient and very friendly

Réponse de Club 4X4 Insurance
Friendly and very efficient help. Very knowledgeable.

Réponse de Club 4X4 Insurance
even thought you had Payment system down your staff were very responsive and apologetic

Réponse de Club 4X4 Insurance
I tried to pay by Amex and I couldn't. I had to phone up to find your dont accept it. 20 Minutes later, my quote was locked and i had to start all over again. How long have you been doing this for??? Clearly state accepted payment methods on your gateway page!!! - Its not rocket science!

Réponse de Club 4X4 Insurance
Every person I have dealt with on the phone from 4x4 Insurance have been friendly helpful and caring.
It is really a pleasure to talk to them and deal with the company.

Réponse de Club 4X4 Insurance
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