Compareyourparkingdeals Avis 

Main concern is hidden charges. You are expected to pay two short stay fees of £7.50 each when the vehicle is collected and dropped off from the short stay car park. Company needs to be transparent with this. Adding an extra 30% to my fee for three days parking.

Rubbish company. Misleading website shows a price for a different company than they actually book with, you only find out after booking and paying that it is a different company. Makes it look like it is Heathrow Park and Ride as well, when it actually fact it is a different company with bad reviews. Then have the nerve to refund you when you cancel 10 mins after booking, taking £15 for admin fees, when it is their fault you had to cancel.

Booked with Compare Your Parking Deals and everything went smoothly. Hassle-free from start to finish. Highly recommend

Not meet and greet, more like park and wait, wasn't there to meet us, had to park on 3rd floor of car park in a disabled spot and wait 30 mins, on return muddy footprints in back of car and my entertainment system had been messed with to accommodate their favourite radio stations... as per all reviews don't use

This Company Is backing ROUGUE TRADERS. I complained to these Agents who are the ones that advertise companies that will meet & greet and do the comparisons on price- our chosen company were Ashton Carter Trading Ltd - My Family & I had the worst experience ever - not only did they ferry other passengers with out vehicle (to prove they left multiple in & out tickets to all the various terminals at Heathrow within the dates we were away) then when they returned the vehicle back it was returned literally with no fuel - they trashed the inside of our vehicle leaving empty take away bags with half burgers left inside and drinks all split around the car of which i have photo evidence, to then top things off after a week back in UK - we received 2 parking tickets also during the time we were away. I reached out to this so called Agent for their support and asked why it is that they put the public in this position using ROUGUE traders and all they could do was pass me over the Ashton Carter Trading Ltd complaints email address - of which you guessed it have not replied - I have now reached out to the Police as well as Trading standards to have these companies investigated - TRUST ME THEY ARE NOT FIT FOR PURPOSE. You will only know this when things actually go wrong and when they do there is no help or support. Pay that little bit more and either park at the airport or grab a Taxi.

I am writing to formally raise a complaint regarding the poor customer service I experienced upon returning to Gatwick Airport. As per your instructions, I called immediately after receiving my luggage, but unfortunately, the phone operator I spoke with was extremely rude and unhelpful.

The interaction was disappointing and frustrating, especially considering the claim that support would be readily available. The staff member lacked basic courtesy and did not handle the situation professionally, which reflects poorly on the service standards expected from your company.

Do NOT use this company - useless
they failed to confirm my booking with the provider where I was to leave my car
on the day of our flight the provider (who was so helpful) had no confirmation and no one to take our car
We had to arrange our own taxi to airport and when trying to raise complaint their customer service failed to respond blaming the provider when clearly it was their own system
They refuse to follow their own complaints procedure and have no decent customer service. We will never use this company again and would not recommend it.