Crane Garden Buildings Avis 

476
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Voir plus

Noté 5 sur 5 étoiles

The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process.... Voir plus

Noté 5 sur 5 étoiles

We went to view Crane Garden Buildings at Hilliers Garden Centre in Hermitage, Newbury. The advice we received from Ty Beasley was first rate, there was never any hard sell, which we always find off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Saw Crane sheds at a Hilliers garden centre - they looked great. There are onsite advisors. All sheds are custom made in Norfolk. We designed the shed via the website - easy to use. We could choose... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Jardinerie

À propos de Crane Garden Buildings

Écrit par l'entreprise

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

476 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(476)

74 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Archie was friendly and helpful and…

Archie was friendly and helpful and explained about the summer house. And about different kind of base we could have .

8 juin 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Marilyn,

Thank you so much for taking the time to review the service you received from Archie. It's great to hear you were also guided on the type of base you might need.

If you need anything from us in the interim, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Class act

Professional and helpful throughout the process. The shed was very high quality and well finished. The team putting it up were knowledgeable, efficient and personable.

13 avril 2026
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Philip,

Thank you for leaving us a review, we're very pleased to hear you're happy with your new shed! Thank you for choosing Crane and we hope you have many happy years with your new garden building.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great Service and product

Easy to order process, confirmation of order via a telephone call. Good communication to advise when building will be ready and arrange delivery date.
Arrived on time and was built by a lovely team of 2 who were respectful and polite. Shed is a good quality and looks great in the garden! Very positive experience of dealing with the company and the final product - would recommend!

27 février 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Heather,

Thank you for leaving us a review! We're delighted to hear you have had a positive experience throughout the process, and we wish you many happy years with your new garden shed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Garden shed

Esther has kept me updated and has been extremely professional but in a friendly, personable way. Couldn’t ask for a better service - thank you

26 avril 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you for leaving Esther a wonderful service review, glad to hear she's keeping you updated on your order. We look forward to seeing your new garden building installed soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. The sales team were very patient in helping me come up with the design and sizing. Communication on times and base requirements were excellent and the delivery/ assembly team was outstanding- polite, friendly and efficient. The completed shed looks exactly like the one in the website photos and has received many compliments. Very happy.

25 mars 2026
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Rachel,

Thank you so much for leaving us a review, we're so pleased to hear you are happy with your new shed. If we can do anything further for you, please don't hesitate to reach out.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Good help when I need it thank you .

Had good help from Natalie when I phone her thank you Natalie .

8 avril 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Padraig,

Thank you for leaving us a review, we're pleased to hear Natalie was able to assist you. Please don't hesitate to get in touch if we can be of further help.

Kind regards,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Planning and service without any…

Planning and service without any pressure.

28 mars 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you for your 5-star review. We’re really pleased you enjoyed a relaxed, no-pressure experience - that’s exactly what we aim for.

We'll keep in touch in the lead up to installation, and look forward to installing your new garden building soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Fantastic quality sheds and great staff. …

Really great service from Karen and Esther. Very knowledgeable about the products and very friendly and helpful.
I love the enthusiasm that they both show for the product that they are selling. The sheds are amazing quality and you can appreciate why they cost more than cheaper varieties. Really easy to deal with and very thorough.

25 mars 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a fantastic review. We’re so pleased you had a great experience with Karen and Esther and we’ll be sure to pass on your kind words.

It’s great to hear the quality stood out to you, and we really appreciate your support.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Very helpful

Jordan was very helpful right from our first look around to purchase. Very knowledgeable and gave great advice without being pushy.

21 mars 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you for leaving us a 5-star service review, we're pleased Jordan helped you find what you were looking for. We'll keep in touch in the lead up to installation and look forward to seeing your new garden building installed soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Very straightforward and helpful member…

Very straightforward and helpful member of staff. We quickly built the specification and got the process in train.

16 mars 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Christopher,

Thank you for leaving us a review, we're pleased you found everything to be nice and straight forward. We look forward to installing your garden building soon.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Garden Office

The design process was very easy. The installation was flawless and the team were a delight to work with.

16 février 2026
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Paul,

Thank you for leaving us a review. We're happy to hear installation went without a hitch and thank you for your kind words.

Wishing you all the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Love my Crane National Trust shed

From
Ordering to delivery was smooth sailing. There were some hiccups after installation and Crane dealt with these promptly. I love my new shed.

12 mars 2026
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Penny,

Thank you very much for leaving us a review. We're so pleased to hear you love your shed and that the hiccups were quickly overcome. We hope you continue to enjoy your shed for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

My experience

Karen couldn't be more helpful . Explaining everything and helping with the overall design and build couldn't ask for more .

12 mars 2026
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Mark,

Thank you for leaving a review! We appreciate you coming by and we're pleased Karen was able to help with everything you needed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Slick process from the initial search…

Slick process from the initial search on the website through to placing the order..
Very helpful conversations with the staff
Which inspired confidence.

11 mars 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Stuart,

Thank you for leaving us a review, we're pleased you had a good online search and purchasing experience. We look forward to installing your garden building.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great customer service so far!

I can not comment on the summerhouse as yet because it is in the process of being made & will be delivered at a different time....I can however comment on the excellent customer service I have received to date. I have been led through what would be affordable, different designs, different packages & help has been offered at every stage. My garden is also in the process of being landscaped so a fast delivery would not be convenient for me. They have kindly factored in for delivery to be arranged as soon as my garden is complete. I extend my thanks to Karen and the team for being so understanding and helpful!

28 février 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Helen,

Thank you for leaving us a service review. We’re so pleased to hear you’ve had a great experience so far and that Karen and the team have been able to help along the way.

We look forward to delivering your summerhouse once your garden is ready.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent efficient and knowledgeable…

Excellent efficient and knowledgeable servie delivered by Cranes representative

27 février 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Mr Crookston,

Thank you for leaving us a review! We look forward to working alongside you to bring your garden plans to fruition.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Great products backed by excellent…

Great products backed by excellent service. Everything happened when and how it was promised during the installation, and all the team involved had huge experience and cared about building a first class product.

3 décembre 2025
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Richard,

We’re really pleased to hear everything ran smoothly for you. Thank you for leaving us a review. We hope your new building serves you well for years ahead.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

A first class Company to deal with.

I found it a great company to deal with. The quality of the building is first class.
The two salesmen at Hilliers garden centre at Newbury were more than helpful, answering all my questions in a positive way.

All the installation, base,erection,and electrics all went to plan, and carried out over two days.

16 décembre 2025
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you so much for this wonderful 5-star review. We're delighted to hear how supported you felt throughout the process by our team at Newbury.

Thanks for choosing us for such an important purchase and we hope you continue to enjoy your new building for many years to come.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Excellent Customer experience

Excellent Customer experience from the ordering through to delivery and installation. When a small error was spotted on installation (which I should have picked up on my order tbh) Crane customer services responded brilliantly and arranged a fix at no extra cost. The quality of the Superior Shed is outstanding as is the whole experience.

9 décembre 2025
Avis spontané
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello,

Thank you for the lovely review. We’re pleased everything came together well and that our team could quickly sort the issue for you.

Thank you again for choosing Crane, we hope you have many years of enjoyment with your Superior Shed.

All the best,
Crane Garden Buildings

Noté 5 sur 5 étoiles

Knowledgeable helpful advice

Joe was knowledgeable and very helpful. He did not try to up sell, but explained clearly what each option on the custom design meant. Looking forward to the installation stage.

12 février 2026
Logo de Crane Garden Buildings

Réponse de Crane Garden Buildings

Hello Kym,

Thank you for your wonderful 5-star review. Glad to hear Joe was helpful in guiding you through your custom design, we’ll be sure to pass on your kind words to him.

We look forward to supporting you through the installation stage and bringing your building to life.

All the best,
Crane Garden Buildings

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus