Crown Gas & Power Avis 

219
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Oh boy! What a breath of fresh air. We were with another company who were shoddy and absolutely terrible before changing over to Crown Gas & Power and it's actually a pleasure to be able to speak to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service with Mo. He is very calm, knowledgeable and efficient. He actually listened patiently and understood our account issues and solved them quickly. Very impressed that Crown... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shanice has helped me every year at renewal and is super efficient. It's so nice to have a consistent and helpful contact. Refreshing, and far better than you get with other companies!

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie
  2. Compagnie gazière
  3. Fournisseur d'énergie verte

Écrit par l'entreprise

Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(219)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Natalie K is a real star!

Natalie K is an absolute pleasure to deal with.
Her job involves chasing her customers for payment and she does it in such a professional, polite and efficient manner.

She is a real star! Any queries are resolved promptly.
Natalie K is the best credit controller I've ever had to deal with.

Thank you so much Natalie for being amazing at what you do!

9 octobre 2023
Avis spontané
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Réponse de Crown Gas & Power

Thank you so much for taking the time to leave us a 5-star review.

Noté 5 sur 5 étoiles

Super star Helen Pritchard

I would like to give a MASSIVE thank you to Helen Pritchard , Who has been amazing looking after our accounts and we have built up a good rapport and have a good laugh , and is very patient with me (ha-ha) , May our working relationship continue , Darren Safestyle UK

27 septembre 2023
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Réponse de Crown Gas & Power

We are so grateful for your kind words and 5-star rating!

Noté 5 sur 5 étoiles

Natalie Knight is a breath of fresh air

In my day to day job, I deal with a lot of utility companies, unfortunately this can be a real headache most of the time as the team you speak to work to a script and a strict process, never going outside of this.
Natalie Knight at Crown Gas is a breath of fresh air. She understands our business and how we operate and adjusts her approach to ensure that we work together as a team so we can get things resolved as painlessly as possible (for both parties :-) - THANK YOU NATALIE!

26 septembre 2023
Avis spontané
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Réponse de Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Noté 5 sur 5 étoiles

Crown Gas Customer service

Natalie Knight is really helpful and always resolves any issues quickly. Crown Gas have been one of the easiest suppliers I have dealt with and Natalie is really great at dealing with queries quickly and politely.

11 septembre 2023
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Réponse de Crown Gas & Power

We appreciate your feedback and are delighted to know you Natalie was able to resolve your query.

Noté 5 sur 5 étoiles

The service provided is highly satisfactory and efficient.

The service provided is highly satisfactory and efficient. I appreciate Natalie Knight for her responsive customer service. She is always available and willing to help and provide helpful information which made resolving issues a breeze. She is always courteous and patient throughout the entire processI highly recommend Crown Gas and Power for their excellent service

18 août 2023
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Réponse de Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you found your experience with us highly satisfactory. Your kind words mean a lot to our team!

Noté 5 sur 5 étoiles

First time

First time i have ever had a utility company respond within a few hours and have the problem sorted. Thank you Mo for your help

25 août 2023
Avis spontané
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Réponse de Crown Gas & Power

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

Noté 5 sur 5 étoiles

Credit Control Department

Natalie K from Credit Control Department is such a brilliant person. She is always very helpful and approaching the client in a very polite way, even if the situation is difficult.
That was a huge pleasure to cooperate with you Natalie. Well done!!

9 août 2023
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Réponse de Crown Gas & Power

Thank you so much for taking the time to leave us a 5-star review.

Noté 5 sur 5 étoiles

Mohammed Sajid​ Was just amazing and a…

Mohammed Sajid​ Was just amazing and a massive credit to your company, very helpful and went the extra mile to sort out everything. Once again thank you.

8 août 2023
Avis spontané
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Réponse de Crown Gas & Power

Thank you for taking the time to leave us a review - Mohammed is thrilled to receive such a great rating. Please do not hesitate to reach out if there’s anything else we can assist you with.

Noté 5 sur 5 étoiles

Cooperative and helpful

Natalie has been a great help in sorting out issues and a payment plan in face of a potential disconnection owing to previous mismanagement of an energy supply. Consistently understanding and cooperative, breath of fresh air compared to majority of utility providers.

24 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Crown Power & Gas Great Energy Supplier

Linton Chapel Associates is a leading and established energy consultancy. We place a lot of business with Crown Gas & Power.

Our Crown Gas & Power account manager Rachael Batson is a breath of fresh air. Rachael is a pleasure to deal with and extremely responsive and professional.

Crown Gas & Power are a superb energy supplier

24 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Positive outcome, down to great service from Rachael Batson

I recently had the pleasure of experiencing exceptional customer service at Crown Gas and Power, all thanks to the incredible assistance provided by Rachael Batson. From the moment I reached out for help, Rachael demonstrated an unparalleled level of professionalism, knowledge, and genuine care that left me thoroughly impressed and grateful.
Beyond her friendly approach, Rachael's expertise in the gas and power industry was evident in the way she addressed my queries. Not only did she listen intently to my concerns, but she also provided clear, concise explanations and offered valuable insights that helped me understand the situation better. Her knowledge and ability to articulate complex information in a user-friendly manner were truly commendable. Crown Gas and Power should be proud to have such a remarkable individual representing their brand.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Helen has been great

Helen has been great , understood the problems that I was facing and helped me to work out an acceptable ( to both sides) payment plan , she always phoned me as agreed with a gentle reminder about payment , easy and pleasant to deal with , I will miss our regular chats

29 juin 2023
Avis spontané

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