We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and helpful
Very friendly and helpful. Dan explained everything very well and answered all my questions.
Indonesia cruise & stay
Dan was extremely informative and we were given everything we needed to be confident in booking the Indonesian cruise with add-ons.
Alaways our first port of call to book…
Alaways our first port of call to book our cruises, always looked after, fanastic itineraries and value for money x
Friendly service.
Dan, was very helpful whilst booking our cruise, he patiently checked various price points for us to ensure we have the right trip for us.
He was very polite and knowledgeable on both the areas we sail to aswell as the cruise company itself.
This is our 3rd booking with cruise…
This is our 3rd booking with cruise monks, there is a reason why we keep going back 👏
Fantastic service as always
Fantastic service as always, thanks a million to James and Wendy for looking after us!
James
James, as always was very helpful but the outcome was not what I was looking for.
ALWAYS A PLEASURE
Dan is ALWAYS prompt in responding to emails, as well as informative, professional, knowledgeable, frienfly & helpful. He is a joy to deal with. Congratulations.
Dan is the man excellent service
Dan is the man excellent service. Thanks Dan.
K Donaldson
A very positive booking.
We have just made a booking with Cruise Monks, There were some issues we had to sort out with the cruise line.
The agent we spoke to was really helpful and sorted out the cruise in a very competent manner. All queries were answered and all telephone calls were returned promptly. Very pleased with the way we were treated.
Stranded in Singapore due to war…
Stranded in Singapore due to war situation. Flight was due to depart home on 2nd of march 2026. Cruise Monks team were absolutely marvellous. They replied quickly to all our emails and messages which reassured us we were not left stranded alone. They worked effortlessly rebooking our flights with Qatar airways which kept being cancelled due to Doha airport remaining closed for transfer flights. After 12 days we finally got home thanks to Cruise Monks booking us direct flights from China back to the UK. We dealt with many staff at Cruise Monks during this time. Everyone was Professional yet friendly. They worked extra hours to ensure our concerns were answered quickly, not easy when we had an 8 hour time difference. I can't praise or thank everyone enough for all their efforts during what continues to be difficult times. I just hope and pray that people who are still stranded abroad get the same support from their holiday company that we were blessed to have.
Dan went into great detail about our…
Dan went into great detail about our cruise and explained the financials clearly. My only negative would be the wait to answer the call but I guess when you have such amazing offers you’re going to be busy. They do offer a call back option which I will use in the future as I would definitely look at booking with them again.
Many thanks Dan.
Very positive experience!
James made the whole booking process easy!
His enthusiasm for our choice of cruise and his shared personal experience made us even more excited about it. He explained everything clearly.
Hi I just wanted to share my best…
Hi I just wanted to share my best experience with Cruise Monks and especially Dan in my experience the most helpful person I ever did a booking and I have done many cruises, I recommend Cruise Monks and that particular agent Dan to anyone who wants to have easy live.
Thanks for everything Dan.
Helpful representative.
The representative Dan was helpful and explained clearly the various options.
Great cruise at a great price
Great cruise at a great price - everything explained well and in a professional manner by Dan. Great service overall!!
Great booking experience
As always Dan was very efficient and most informative.
Thank you
very helpful and friendly
Dan was very helpful and friendly and explained fully the details of the booking, as well as visa requirements etc.
Dan was a great knowledgeable sales…
Dan was a great knowledgeable sales agent. Can't recommend him highly enough.
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