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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus

Noté 5 sur 5 étoiles

Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus

Noté 5 sur 5 étoiles

Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus

Noté 5 sur 5 étoiles

Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières

Écrit par l'entreprise

Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

621 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly service.

Dan, was very helpful whilst booking our cruise, he patiently checked various price points for us to ensure we have the right trip for us.

He was very polite and knowledgeable on both the areas we sail to aswell as the cruise company itself.

20 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

James

James, as always was very helpful but the outcome was not what I was looking for.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

ALWAYS A PLEASURE

Dan is ALWAYS prompt in responding to emails, as well as informative, professional, knowledgeable, frienfly & helpful. He is a joy to deal with. Congratulations.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A very positive booking.

We have just made a booking with Cruise Monks, There were some issues we had to sort out with the cruise line.
The agent we spoke to was really helpful and sorted out the cruise in a very competent manner. All queries were answered and all telephone calls were returned promptly. Very pleased with the way we were treated.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Stranded in Singapore due to war…

Stranded in Singapore due to war situation. Flight was due to depart home on 2nd of march 2026. Cruise Monks team were absolutely marvellous. They replied quickly to all our emails and messages which reassured us we were not left stranded alone. They worked effortlessly rebooking our flights with Qatar airways which kept being cancelled due to Doha airport remaining closed for transfer flights. After 12 days we finally got home thanks to Cruise Monks booking us direct flights from China back to the UK. We dealt with many staff at Cruise Monks during this time. Everyone was Professional yet friendly. They worked extra hours to ensure our concerns were answered quickly, not easy when we had an 8 hour time difference. I can't praise or thank everyone enough for all their efforts during what continues to be difficult times. I just hope and pray that people who are still stranded abroad get the same support from their holiday company that we were blessed to have.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Dan went into great detail about our…

Dan went into great detail about our cruise and explained the financials clearly. My only negative would be the wait to answer the call but I guess when you have such amazing offers you’re going to be busy. They do offer a call back option which I will use in the future as I would definitely look at booking with them again.
Many thanks Dan.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very positive experience!

James made the whole booking process easy!
His enthusiasm for our choice of cruise and his shared personal experience made us even more excited about it. He explained everything clearly.

15 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Hi I just wanted to share my best…

Hi I just wanted to share my best experience with Cruise Monks and especially Dan in my experience the most helpful person I ever did a booking and I have done many cruises, I recommend Cruise Monks and that particular agent Dan to anyone who wants to have easy live.
Thanks for everything Dan.

15 mars 2026
Avis spontané

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