We had obviously booked a trip with Cruise Monks I had medical issues on board involving 3/4 trips to on board Drs and a trip to shoreside hospital in Rio. Our flights home were via LHR to MAN... Voir plus
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Dan was very helpful in booking the cruise for me, going through the price, itinerary, flights and etc and was happy to help us get a cabin and dining timings to match up with our family going on the... Voir plus
Wendy was very helpful - she went out of her way and was very patient with us - everything was explained and nothing was too much trouble - our first point of contact was Dan and he also was super hel... Voir plus
Once I actually got through after a few attempts via website and 50 mins waiting. The experience with Dan was excellent very knowledgeable and attentive with replys. 5 stars for Dan....
À propos de l'entreprise
Écrit par l'entreprise
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Coordonnées de contact
14 Jasmin Close, HA6 1BH, LONDON, Royaume-Uni
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
4,9
Excellent
621 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dan was very informative and helpful
Dan was very informative and helpful, a pleasure to deal with.
13 mars 2026
Avis spontané
Dan was very professional
Dan was very professional, helpful and friendly. He explained everything we needed to know about the holiday.
13 mars 2026
Avis spontané
Responded quickly to a global issue re…
Responded quickly to a global issue re booked flights to avoid war zone.
12 mars 2026
Avis spontané
Great experience
This is our second time using Cruise Monks. We have been extremely pleased with the level of service, from the initial telephone conversation with Dan, through all communication received, to the final holiday itself.
11 mars 2026
Avis spontané
This is our 2nd booking with Cruise…
This is our 2nd booking with Cruise Monks
Dan is excellent, he is very professional and goes through all the options for the cruise. He discussed our needs and explained about the changes we can make nearer the time.
12 mars 2026
Avis spontané
Cruise Monks are ahead of the game
Cruise Monks are ahead of the game. We were flying via Doha to Singapore. Nearly a month before we fly, Cruise Monks have changed our flights to miss out the Arabian Gulf and fly via Shanghai instead.
12 mars 2026
Avis spontané
Hi I called as flying to Sydney via…
Hi I called as flying to Sydney via UAE. Alex was helpful and tried to reassure us but as the cruise has cost us £10k now every day is causing us more stress and anguish.
Alex was friendly and tried to help.
11 mars 2026
Avis spontané
First Class Service
All my dealings with Cruise Monks have been first class. This time Alex sorted out my queries and was so helpful .
I would recommend them for a stress free holiday booking. Thanks Alex!
10 mars 2026
Avis spontané
Dan always explains things very well
Dan always explains things very well. Nothing is too much trouble.
5 mars 2026
Avis spontané
Dan is fabulous 5 stars 🌟 +++ excellent
I spoke with Dan & we were very happy . He was very professional, knowledgeable, friendly and helped up massively!
Excellent , a credit to Cruise monks 🤩🤩🤩🤩🤩
9 mars 2026
Avis spontané
Great experience booking with CruiseMonks
Booked a South America transatlantic cruise with travel consultant Dan of CruiseMonks and was very pleased with the process. Dan explained everything well and answered all questions with plenty of advice about the ship etc. Highly recommend Dan and CruiseMonks so far.
6 mars 2026
Avis spontané
Quick & easy
Quick & easy, Alex was very helpful, gave us all the information we needed to book our latest cruise, no dramas.
5 mars 2026
Avis spontané
Understood my reason for contacting…
Understood my reason for contacting Cruise Monks and was re-assurring in that our Cruise will be going ahead and if anything changes will advise us straitaway.
3 mars 2026
Avis spontané
Cruise Monks 5 star experience
This is the first time I have booked with Cruise Monks, and I have to say it won’t be the last, after many years with a previous travel agent, I have found Cruise Monks and all the staff we have dealt with, in particular Dan to be absolutely amazing nothing is to much trouble for him and he has managed to get us an amazing holiday at an amazing price we can’t thank him enough, and are already looking forward to booking another holiday with them.
27 février 2026
Avis spontané
He addressed the problem promptly.
He addressed the problem promptly and professionally.
2 mars 2026
Avis spontané
From our first contact with Dan
From our first contact with Dan, he has been extremely helpful and, prompt in replying to our questions. Can fault his work ethic.
2 mars 2026
Avis spontané
Fantastic service as always!
28 février 2026
Avis spontané
Dan was brilliant
Dan was brilliant - explained everything in great detail and was real friendly. He answered all questions we had
27 février 2026
Avis spontané
What a amazing agent Dan was helped us…
What a amazing agent Dan was helped us and gave us all the information
Thanks
27 février 2026
Avis spontané
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