Curaleaf Pharmacy Avis 

I had a very clear and careful consultation with Dr Alix Murphy today. She reviewed my progress and gave excellent information to help me make decisions about the next steps.

I then spoke to Jake in customer services to arrange a refund for a double payment - my fault, not the clinic’s - and he was marvellous. Very courteous and efficient.

Thanks to all at Curaleaf!

The experience I've had with curaleaf, is very positive especially the way they keep you up to date with everything, from the clinicians to the pharmacists is excellent, the product has helped me enormously, my recent experience was with molly who was very courteous, kind and very helpful well done curaleaf i give you 5 stars

Easy to understand process, every step was explained well.

I spoke with the pharmacy today Lynn was great!!
She was very helpful and caring - a pleasure to speak to!
Great customer service!!

I wanted to chance my prescription of flower strain. And I couldn’t believe how quickly it was sorted.
Molly from the pharmacy had it sorted in a couple of hours. Great service

Great quick reply from Julie to help me with my enquiry

Excellent service on a regular basis. Their chat app is also very efficient, I spoke with Olivia today who resolved something for me within minutes.
I’ve been a Curaleaf Clinic and Pharmacy customer for over a year now and have no complaints. Every query is resolved quickly and with little fuss. I recommend to any friends who are considering this form of medical treatment.

Spoke to Bushra about a query I had. All sorted over the phone with professionalism and in a courteous manner. Can’t ask for more. Cheers Curaleaf 👍.

Olivia was easy to deal with and understood my concern and give me the information I needed

Spoke to Olivia today regarding a prescription inquiry and she sorted it out straight away for me thank you Olivia 😊

My initial contact resulted in an online interview with Bushra who explained in detail what would be involved with my application for medicinal cannabis. The interview was reassuring and straightforward with all my questions answered and my fears allayed. It was agreed that gummies would be a good option for me, subject to internal agreement. The agreement was given and I subsequently received the gummies with full instruction on how to take the medication. I have subsequently found the gummies to provide a calming effect on my anxiety problems, long may my relief continue. Thank you Curaleaf and thank you Bushra.

Lynn was very helpful in finding the details I needed for a device warranty query and also to check on the status of a prescription. Same outstanding service I've come to expect from Curaleaf

I have had delivery problems with my medication.
Nothing to do with curaleaf rather the delivery driver.
I had my problems sorted quickly and efficiently.
I really felt confident that the pharmacy would solve my issue.
Very pleasant and understanding agent.

Molly was very helpful,I can’t fault her.

Bushra was amazing 👏 such a asset to ur company.very kind.polite.helpful...great service curaleaf 10 out 10 ✌️ out guys spread the love ❤️

Always delivered promptly and have had no issues with packaging or shipping whatsoever I’ve always been made aware of dispatch and always receive my medication next day if ordered early enough. I’ve had email messages back in regards to an order I placed and the prescription was unavailable as of purchase date my error, They corrected this problem an it was shipped as requested by myself via email to the pharmacy easily sorted out within 24 hours delivery on time !

I recently had an issue with the delivery of my medication due to the carrier mislplacing it. I would like to say a personal thank you to Lynn and Molly at the Curaleaf pharmacy for their support. It was a very stressful time and with their respective kindness and professionalism they resolved the issue for me. Thank you Lynn and Molly. I am truly grateful.

I rang Curaleaf pharmacy to discuss an issue with my order, I was given an option for a call back which I found really convenient. Within 10 minutes, I was called back by a member of staff called Lynn. She was instantly able to reassure me with my order. Very friendly and cheerful. Great customer service!

I have been a patient with Curaleaf for months now and am very happy with everything they do and the medicine they provide. Today I had a bit of a problem trying to work out how to order part of my prescription as I couldn't afford it all in one go. I spoke to a lovely lady called Lynn who sorted everything for me and took payment over the phone. Lynn was kind and cheerful and very quick to solve my problem. Curaleaf staff are so kind and Lynn gave me a great big smile, it's the Geordie accent, I love it. Thanks Lynn, hope I get you next time, you are a star.

I've been with Curaleaf as a patient for about half a year now and must say the prescription items and consultation they give are brilliant. The process has always been easy, friendly and I have felt comfortable discussing my issues and figuring out the best treatment options for me and the personal challenges I deal with. I have found their service very useful towards my mental health and would definitely recommend it to anyone who is struggling with any mental health conditions.

Unfortunately, I do have one issue, though I want to make it very clear that MY ISSUE IS NOT WITH CURALEAF itself - MY ISSUE IS WITH THEIR COURIER, DPD. I'm sure that everyone has had problems with DPD deliveries in their time, whether it be delivering for Curaleaf or any other companies that may use them.

However, whenever I have had issues with DPD, without fail every time Curaleaf have always done their best to go above and beyond to help me in whatever way they can.

I unfortunately do not have all the names of the staff members who have helped me over the months when I have had these issues with DPD - I do hope those staff know who they are and know that I am thankful - but today I would like to give a shout out to LYNN! Not only was she extremely kind and understanding throughout our call, but she also really listened to me and took steps towards helping me out with my recurring issue that I've been experiencing with DPD. I hope that you see this, Lynn! And a big thank you again! :)

In short, I would definitely give 5 stars for Curaleaf and their staff! I would definitely encourage others to check out their service if they are struggling or need some form of help for their mental health.

...Buuuuuut sadly it will always be 1 star for DPD from me :P