Similar to many others on here, they took £0.50 x 3 as I tried several times to sign up for the "trial" but kept being redirected to the payment page and I thought it was a payment problem with my car... Voir plus
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Be very careful of this lot, they take 50p when I Told them that I do not want or need there services, they return the 50p but follow up a month later then taking £39 starting off as Hipay then it cha... Voir plus
L'entreprise a répondu
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Voir plus
L'entreprise a répondu
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Voir plus
L'entreprise a répondu
1,3
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94 avis
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A répondu à 100 % de ses avis négatifs
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Similar experience, money taken without agreement - AVOID
Similar to many others on here, they took £0.50 x 3 as I tried several times to sign up for the "trial" but kept being redirected to the payment page and I thought it was a payment problem with my card. I didn't get any confirmation so gave up. The website did not work and I received no "service". They took not 1 but 2 x £39 payments from my card two days later. I contacted my card company who blocked my card. My card company told me that a few days later they attempted at least twice to take further £39 payments, again without my permission. I went back to their website and clicked the "Cancel" button which responded with "No account linked to this email". I submitted a contact form and requested refunds for the payments taken which I had not authorised, which they refused. Will be reporting to consumer support organisations. AVOID.
27 août 2026
Avis spontané
Réponse de Data App
Hello,
Thank you for taking the time to share such a detailed account of your experience. We’re sorry to hear that you encountered repeated difficulties during the registration process and that you were unable to access the service as expected.
We understand your concerns regarding the payments and the difficulty you experienced when trying to manage your account. We would like to review the details of your case carefully, including the registration attempts and the payment activity associated with your account.
Please contact our Customer Service team with the information linked to your account so that we can investigate your situation and provide you with the appropriate information and assistance.
Thank you for bringing this to our attention.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Réponse de Data App
Hello,
Thank you for sharing your review! While we understand the sentiment, our service is focused on providing information and data-related services rather than helping users find romantic partners. 😊
We appreciate you taking the time to leave us a review and hope you’ll find the service useful for what you need.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Be very careful of this lot, watch out for small sums 50p then £39
Be very careful of this lot, they take 50p when I Told them that I do not want or need there services, they return the 50p but follow up a month later then taking £39 starting off as Hipay then it changes to Data-app.net. A number of Banks have black listed them my Bank is black listing them also!
25 août 2026
Avis spontané
Réponse de Data App
Hello Vic,
Thank you for taking the time to share your experience and for explaining what happened.
We’re sorry to hear that the payment activity you noticed caused you concern and that your experience left you dissatisfied. We understand why seeing different payment references associated with a transaction would be unsettling.
We would like to review the details of your situation carefully. Please contact our Customer Service team with the information associated with your account so that we can investigate the matter and provide you with the appropriate information and assistance.
Thank you for bringing this to our attention.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
This scamming company tried taking £39…
This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now my bank card had been cancelled so they don't attempt to take any more money which is very inconvenient but it has to be done! Report these fraudsters to Action Fraud.
22 juillet 2026
Avis spontané
Réponse de Data App
Hello Cathryn,
Thank you for sharing your experience with us. We’re sorry to hear that you were concerned by the attempted payment and that this situation resulted in your bank card having to be cancelled.
We understand how inconvenient and frustrating this can be. We would like to review the details of your account and the transaction attempt to better understand what happened.
Please contact our Customer Service team with the information associated with your account so that we can investigate your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
They did not provide me with the…download
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 pounds taken from my bank. I have sent an email to them asking for full refund and to cancel my subscription the telephone number provided goes to an answer machine that says you are number 1 in a queue then repeats they will answer shortly over and over but no one actually answers that call.
30 juin 2026
Avis spontané
Réponse de Data App
Hello Joanne,
Thank you for taking the time to provide this update. We’re glad to hear that you have now received the full refund and that the matter has been resolved.
We’re sorry for the frustration you experienced, particularly regarding the download issue and the difficulty you encountered when trying to reach our team by phone. We understand how concerning it can be when you are unable to get a prompt response.
We truly appreciate you updating your review and sharing the outcome. Your feedback regarding both the service and the customer support experience is valuable to us as we continue working to improve.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Rip off scam, avoid!
Initially charged 50pence for a bogus search, then taken £39 off my card for months. No email confirmation from them, no way to get in touch. The only way to stop them is to cancel your card with your bank, which is another major hassle in itself. Absolute evil scammers.
4 juin 2026
Avis spontané
Réponse de Data App
Hello Tom Franklin,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the charges and the difficulties you describe. We take all customer concerns seriously.
Your comments have been noted and forwarded to the relevant team for review. We remain committed to investigating all customer feedback carefully.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Out and out SCAMMERS
Out and out SCAMMERS , took 50p then £39 without warning from me today 28/05/2026
28 mai 2026
Avis spontané
Réponse de Data App
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns regarding the charges mentioned. We take all feedback seriously and appreciate you bringing this matter to our attention.
Your comments have been noted and forwarded to the appropriate team for review.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Fraud.. Scammer.. Beware
Fraud... Scammer...
I subscribed.. They took 50p on 20/04/2026..No email from them. I call them and they said yes they received 50p and I told them I have not received any email regarding the subscription and the scammer said she will escalate.. Anyway, I have already blocked future payment and the balance on the card I used
is just £1.50.. Beware.. Scammer
20 avril 2026
Avis spontané
Réponse de Data App
Hello Sunmola,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns regarding the situation described. We take all customer feedback seriously.
We note that you were able to contact our customer service team and that your request was escalated for review. Your comments have also been forwarded to the relevant department for further investigation.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Be very careful of this company
Be very careful of this company. You get subscribed in to their deal very quickly and unclearly
They take a 50p payment for a trial period so they say then £39 payments twice every month which you aren’t told about until you see it out your bank account. It’s a scam.
23 mars 2026
Avis spontané
Réponse de Data App
Hello Mark Woollett,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand the concerns you have raised regarding the charges mentioned. We take all customer feedback seriously and appreciate you bringing this matter to our attention.
Your comments have been noted and forwarded to the relevant team for review.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Just like everyone else
Just like everyone else, I didn't get my report for the sum charged, when payment went through it said payment had been denied and then the sum was taken and no report provided. Then randomly they tried to take £39 but thankfully HSBC blocked the payment and flagged it as a fraud warning - they have stopped any future payments being removed.
I called Customer service and cancelled the subscription they tried to take from me and are going to investigate why I did not get a report.
14 mars 2026
Avis spontané
Réponse de Data App
Hello Stephen Moody,
Thank you for taking the time to share your feedback.
We are sorry to hear about the difficulties you experienced and understand your concerns regarding the report and the charges mentioned.
We appreciate your acknowledgment that you were able to reach our customer service team and that your subscription cancellation request was processed. We can also confirm that your case is being reviewed so that the issue regarding the report can be fully investigated.
Thank you for your patience while this review is being carried out.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
The reply that's been provided is reassuring
The reply that's been provided is, quite frankly, very reassuring. I'll contact the email address provided and, hopefully, all can be explained but the fact that this company will take no more payments is, simply, stellar: thank you, HP*data-app.net! Sight of your response seems to be very encouraging: I have therefore increased my initial rating: thank you!
30 janvier 2026
Avis spontané
Réponse de Data App
Hello Brian Martin,
Thank you very much for taking the time to share your feedback.
We are pleased to hear that our response provided reassurance and helped address your concerns. Customer satisfaction is very important to us, and we are glad that a solution could be put in place.
Should you need any further assistance, our team remains available to help.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
BEWARE FOR FRAUDLENT ACTIVITY
This is an awful site, Offers you 50p trial for 48 hours, The site doesn't work nor supply what it says, Very difficult to cancel & Customer service do not respond, Took £39 twice, Absolute scam cc organising charge back as no response
AWFULL
18 décembre 2025
Avis spontané
Réponse de Data App
Hello,
We are truly sorry for the frustration you've experienced and for the difficulty you encountered while trying to reach us. At Data-App, we strive for transparency and a smooth user experience, especially during the trial phase.
The 48-hour trial period for £0.50 is specifically designed to allow our users to test our services before any full commitment. If the trial is not cancelled within this timeframe, it automatically converts into a monthly subscription, as indicated in our terms. Regarding the charges you mentioned, we want to investigate this immediately to ensure no errors occurred.
We would like to resolve this with you directly and quickly:
No need for a chargeback: This procedure can be long and complex for you. We are ready to review your account and process a refund ourselves if a technical error prevented you from cancelling or using the service.
Immediate Support: Our customer service team is available and ready to help.
Please contact us again at 📧 contact@data-app.net or call us at 📞 020 4525 5459 (Monday to Saturday, 8 a.m. to 8 p.m.).
We are committed to making this right and hope you will consider updating your review once we have provided a satisfactory solution.
Best regards,
The Data-App Team
Scammers!!
30 décembre 2025
Avis spontané
Réponse de Data App
We’re very sorry to hear about your experience and understand your frustration.
At Data-App, every subscription includes a clearly indicated trial period, allowing users to test the service before any ongoing commitment. Occasionally, a technical or administrative issue may cause confusion, and we want to resolve this promptly.
Please contact our support team so we can review your account, clarify the situation, and issue a refund if necessary:
📧 contact@data-app.net
📞 020 4525 5459 (Monday–Saturday, 8 a.m.–8 p.m.)
We are confident that once your case is reviewed, the issue can be clarified and resolved.
This is a complete scam
This is a complete scam. I made a enquiry which cost me 50p but I got a negative result.
A few days later my credit card company put a stop on my card and when I queried it they said it was because of a suspicious transaction of 50p followed by £39 a couple of days later.
The £39 was not paid and my card was reinstated but a couple of days later the £39 reappeared as a pending transaction and that is where I stand now.
I've complained to the credit card company and to this group of scammers, data-app.net have said that they are not going to cancel the payment but will cancel my subscription.
Whether the credit card company will pay them the £39 remains to be seen.
There's always someone out there waiting to take advantage of the unwary.
17 décembre 2025
Avis spontané
Réponse de Data App
Hello,
We’re sorry to read about your frustration and we completely understand why this situation has caused concern.
We would like to clarify a few important points. The £0.50 payment corresponds to a trial access, which allows users to test the service before any long-term commitment. As clearly indicated during the checkout process and in our Terms & Conditions, if the service is not cancelled within the trial period, it automatically converts into a monthly subscription (£39). This is not a one-off hidden charge, but part of the trial model used to give customers time to evaluate the platform.
Regarding the result of your enquiry, a negative or empty result does not mean the service failed — it simply reflects the data available at the time of the search. We understand this can be disappointing, and we apologise if this was not the outcome you expected.
Concerning the pending transaction, please note that pending authorisations are managed by card issuers, not by us directly. As confirmed, your subscription has been cancelled, meaning no future charges will be made. Our support team remains available to liaise with you and, if needed, explain the process further so everything is fully clear.
We genuinely aim to operate transparently and to resolve concerns calmly and fairly. We encourage you to contact us directly so we can review your account together and hopefully restore your confidence in our service:
📞 020 4525 5459 (Monday to Saturday, 8 a.m.–8 p.m.)
📧 contact@data-app.net
Once this matter is fully clarified, we truly hope you’ll consider updating your review to reflect the resolution.
Kind regards,
Data-App Support Team
The whole thing is a SCAM that…
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry.
Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial period which is TWO DAYS, and then they sting you for £39 without seeking consent.
They will continue to sting you until you notice and cancel the card debits with your card provider.
DO NOT FALL FOR THIS SCAM BY THESE SHYSTERS!!!
6 décembre 2025
Avis spontané
Réponse de Data App
Hello,
We’re very sorry to hear about your experience and understand your frustration.
Please note that our service includes a 2-day trial period, allowing users to test the platform before any subscription commitment, with all details about pricing and subscription terms clearly displayed during the order process. We regret if this information was not sufficiently clear at the time of use.
For any questions or to review your account and clarify any charges, our customer support team is available:
📞 020 4525 5459 (Monday to Saturday, 8 a.m.–8 p.m.)
📧 contact@data-app.net
Your feedback is valuable and helps us improve the transparency and clarity of our service.
I did the 50p search just looked and…
I did the 50p search just looked and they have taken £39.99 from my bank i rang them they said id subscribed i did not do that , they said they wont give the money back and i have no right to my money back
24 novembre 2025
Avis spontané
Réponse de Data App
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Discovering an unexpected charge can be very frustrating.
To clarify, access to the service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All information regarding the trial and subscription is displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, explain any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this as quickly as possible:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
We are committed to helping you and ensuring this issue is sorted promptly.
Theft from my credit card account
I’d never heard of this business and don’t know where they got my bank details from. Then my credit card Was debited, first by 50p and soon after by £39.20
I called them and they are refusing to refund me the money stolen.
Complete theft.
5 novembre 2025
Avis spontané
Réponse de Data App
Hello,
We are very sorry to hear about your experience and understand your concern. Please note that our service includes a trial period to allow users to test the platform before any subscription or recurring charges are applied.
We strongly encourage you to contact our support team directly so we can review your account, address the charges, and assist you with your concerns: 📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.) or 📧 contact@data-app.net
Your feedback is important and helps us improve transparency and user experience.
Kind regards,
The Data App Team
SCAM
SCAM.
Ring Ur bank straight away ...
No idea who they are ..
Halifax Bank refunded me in 5 mins
14 octobre 2025
Avis spontané
Réponse de Data App
Hello,
We’re sorry to hear about your experience. It’s important to always monitor bank transactions closely. If there are any charges from our service that you don’t recognize, please contact our support team so we can review and clarify any subscription or payment issues:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
Kind regards,
The Data-App.net Team
Complete scam
Complete scam! Took my mobey for providing nothing, I tried to cancel, it said my email was not linked, contacted them through their website and heard nothing back then the following month money was taken again! Finally spoke to someone who said it had been cancelled and I will get a refund but whether I do or not time will tell! Avoid at all costs!!
2 septembre 2025
Avis spontané
Réponse de Data App
Hello,
We’re very sorry to hear about your experience. Our service includes a trial period before any subscription begins, and charges are only applied if the subscription is not cancelled within that period. We understand how frustrating this situation has been and want to resolve it for you.
Please contact our support team so we can ensure your subscription is fully cancelled and process any refund if due:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
Kind regards,
The Data-App.net Team
If i could give this site minus stars i…
If i could give this site minus stars i would nothing but a con just had £39.00 taken out of my account for something i have no idea what for
Just like the other people on here done the 50p thing and then surprize surprize £39.00 gets deducted from my bankacount cant cancell as all contact details are incorect
3 octobre 2025
Avis spontané
Réponse de Data App
Hello,
We’re very sorry for this situation. Our service includes a trial period before any subscription, and it can be cancelled within the timeframe to avoid charges. If a payment was taken unexpectedly, our support team can verify your account and assist with any refund or cancellation.
Please contact us at 📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.) or 📧 contact@data-app.net
so we can resolve this promptly.
The Data-App.net Team
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