Similar to many others on here, they took £0.50 x 3 as I tried several times to sign up for the "trial" but kept being redirected to the payment page and I thought it was a payment problem with my car... Voir plus
L'entreprise a répondu
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Be very careful of this lot, they take 50p when I Told them that I do not want or need there services, they return the 50p but follow up a month later then taking £39 starting off as Hipay then it cha... Voir plus
L'entreprise a répondu
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Voir plus
L'entreprise a répondu
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Voir plus
L'entreprise a répondu
1,3
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94 avis
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A répondu à 100 % de ses avis négatifs
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Avoid!! Please Avoid this scam unprofessional company…
Avoid& Watch out for this shady scam company! They employ deceptive tactics to extract £39 from unsuspecting individuals without their explicit consent. Initially, I agreed to a seemingly innocuous 50p charge for a document which it wasn’t available anything on their data, only to wake up the next day to a staggering £39 subscription fee forcefully deducted from my account. To make matters worse, I don't even have an account with them; they shamelessly exploited my email and card details for their own gain. When I confronted them about this blatant act of theft, they callously shifted the blame onto me, insisting that the responsibility lay in my failure and They blamed me for their sneaky actions.Yet, let's be crystal clear: there was no indication whatsoever of any subscription agreement on my end. Despite their hollow assurances to rectify the situation, they shamelessly Despite their hollow assurances to fix the problem, they shamelessly backed out of their promise, leaving me out of pocket and furious! I refuse to tolerate such egregious behaviour from this fraudulent company. They should face consequences for their terrible actions.Any reputable company worth its salt would promptly refund the money in such circumstances. However, this company's blatant disregard for basic decency and customer satisfaction is nothing short of appalling.
4 avril 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Same as the everyone else
Same as the everyone else , 50p one day £39 the next day . I have phoned my bank which is nationwide they have put a block on them taking any more money . They advised I e mail these horrible people and ask for my money back. Don't hold out much hope . Feel like a right idiot
30 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Paid 50p and then got charged £39. EVERYBODY HAS A 14 DAY REFUND PERIOD. I called this number 020 4525 5459, told them I would like a refund and they refunded me no problem. Phone call only lasted about 1 minute.
29 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I have also been scammed
I have also been scammed! Agreed to pay 50p 2 days ago as I am trying to find a long lost family member, said there was a match, paid 50p to be told there is no match, 2 days later they take £39 subscription fee unauthorised! I called them they refuse to give my money back and no manager available for me to speak to! How can they prey on people looking for long lost relatives!! It's heartbreaking
26 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scammers!!!
25 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Looks like I’m the latest to be…
Looks like I’m the latest to be scammed, gave limited information about my query and as soon as I paid the 50p there was no information available! They have now taken £39 from my account, any one any info how to get a refund and stop all future payments as no reply from e mails!
23 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
been scammed aswell but i cant find the…
been scammed aswell but i cant find the website to get a refund can some one help
14 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I got caught just like everyone else
I got caught just like everyone else. Paid 50p to get an address which they didn't have and then got hit with a £39 credit card charge. Tried to cancel on their web site but it says they don't have an account for me. Tried to call several times but never answers. AVOID
29 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I have been scammed
I have been scammed, I looked up a number, was charged 50p, now they have taken £39.00 out of my account, contacted my bank, I have e-mailed the company and stated that there is a 14 day cooling off period,
The bank says it looks like I signed up for a reoccurring payment!!!
Reported as fraudulent, dishonest and deceptive
6 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is fraud
This is fraud. They ask you to authorise £0.50 and then take £39 from your card next day.
Talked to the bank today and they said ask the company for the money.
28 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
FRAUD/SCAMMERS
Took 50p out of account for an alleged search, fortunately my bank has issued a new card, and blocked them and refunded me. They are absolutely disgusting and deserve to be caught out
4 mars 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
The exact same thing happened to me
The exact same thing happened to me - paid 50p to track some information, they said 'no information was found', then a couple of days later that I was charged £39. I tried to block this payment but my bank requests that I contact the company first.
I called and a man with an Arabic accent spoke and made it all seem legitimate and got angry when I said that this was fraud. Supposedly he canceled my 'subscription' but I don't believe it. Came on here and saw that the same had happened to others. Am on the phone to my bank now and it's taking ages - I have a baby to look after. Vile, disgusting scammers. Stay away. I'm going to report them to the police.
27 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
data app.com is a totally fraudulent organisatin
I have had exactly the same experience as all the other scam victims - 50p taken from my account to get the details and then an attempt to take £39 per month for a so-called "subscrption". I can only praise my bank (Nationwide) for spottimg this and denying the payment. What is the Faud Squad doing?- or not doing? This company must be prosecuted and closed down.
22 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Disgrace
Disgrace. Not a service, just a con to take £39 a month from you. I will report them they need shutting down. Legally you should have 14 days cooling off so will be using this but have to cancel my card to be sure can’t take anymore.
20 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Total Scammers
Total Scammers - do not give them your card details...made a one off purchase of some land registry info for 50p ....2 days later they are using my card to take £39 per month for some "ancestry subscription" AVOID AVOID AVOID
10 novembre 2023
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam where they take money out of your…
Scam where they take money out of your account every month
12 février 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is a service that hides the…Is this Fraud?
This is a service that hides the "subscription" of £39 pm behind a 50p initial payment. Once they have your card details they then proceed to extract £39.
Luckily my bank "flagged" as a possible fraud and prevented it BUT it also means I will be without my debit card until it is replaced. Cannot use the words to describe this lot but you can fill in the "blanks".
31 janvier 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Paid 50p for a search after data app…
Paid 50p for a search after data app appeared to have information I wanted,they did not, this is 'miss selling' and against retail laws. £39 out of my account two days after my initial search, data app refused to refund my money. I emailed them this morning them and told them to refund my money as they have 'miss sold' and I have a legal right to '14 days cooling off period' I recived an email this afternoon stating I will be refunded my money within 7 working days. Don't let them get away with it!
18 janvier 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scammers
Scammers, same complaint as all of the other reviews below, stupidly paid 50p to search for my divorce date which they state can be found, turned up no such information, then priceeded to take £39 from my card, emailed them and wanted they wanted no responsibility, taken it up with my bank! AVOID AT ALL COSTS!!
21 janvier 2024
Avis spontané
Réponse de Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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