Lovely pot grown plum tree, excellent condition, reasonable price, very well packaged. Delivery was prompt from order to receipt. Carrier (DX) delivered on time and had taken care to read the instr... Voir plus
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A great buying experience from start to finish. Communication was good throughout and we knew exactly when our trees were arriving. This is the 2nd order from Direct plants and certainly won’t be our... Voir plus
Bought direct after seeing their Magnolias advertised on B&Q website and so glad I did. Cheaper going directly and customer care was great when I needed to contact them. Will definitely buy again, pla... Voir plus
Beautiful plants that arrived in really great condition - you can tell they’ve been well looked after. Delivery was quick, which was a nice surprise, and everything was packaged securely so nothing w... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Coordonnées de contact
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Royaume-Uni
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
4,6
Excellent
716 avis
A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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AVOID Direct Plants
AVOID! Direct Plants business model is to lure you in with false advertising. Once they have your money, any problems, you can go whistle. Wrong item delivered? Tuff. Missing plants? Tuff. Item not as described? Tuff. They claim "100% Satisfaction Guaranteed". FALSE! If that were true there would be no negative reviews. Direct Plants telephone number 01485601142 is not a human. "Email us" says the message. Customer service is non-existent because emails are not answered and ignored. After they have your money there is no interest; they have moved on to their next victim.
BEWARE! all who enter here.
8 novembre 2025
THE PEAR TREE RECEIVED WAS OBVIOUSLY…
THE PEAR TREE RECEIVED WAS OBVIOUSLY POT GROWN AND THEREFORE POOR QUALITY.
INFORMATION ON ROOTSTOCK, AGE ETC NON EXISTENT.
8 novembre 2025
Love this company
Love this company, great plants delivered quickly.
What more can I say!
20 juillet 2025
The packaging was brilliant
The packaging was brilliant, but once I got the plant out, all the leaves were dead and had dropped off the plant, so I'm not sure how long it was in the box for, with no light.... hence 3 stars. Having said this, I've planted this and time will tell if it survives, thank you.
3 novembre 2025
Lovely, healthy plants and delivered quickly!!
Plants were really healthy, packed well and delivered really quickly. Thankyou!
31 octobre 2025
Very health tree delivered very…
Very health tree delivered very quickly.
Very pleased with my purchase.
30 octobre 2025
Quality plant as ordered delivered
Quality plant as ordered arrived in perfect condition and promptly. Thank you!
29 octobre 2025
Ease to order and speedy delivery
Ease to order and speedy delivery, plants arrived healthy and in excellent condition. Will be ordering again from them
28 octobre 2025
Very good plants and brilliant delivery service.
Excellent delivery service,and the conifers were in very good condition and well packaged.
27 octobre 2025
24 plant evergreen shrub collection
24 plant evergreen shrub collection. I was hesitant about buying these as I was worried about what was going to be delivered. I need not have worried, the next day my order was delivered by overnight courier. They were well packed and arrived in excellent condition. They all appear to be strong healthy plants and are a super selection of varieties. I would have no hesitation ordering from Directplants again
15 octobre 2025
Quality plants, dubious delivery/customer service
Updated review: plants have finally arrived and the quality appears good, a few spots of mealy bug on the star jasmine but nothing extreme. The Customer service for this company however is non-existent, a phone number that goes nowhere and tells you to email them, which then go unanswered (I sent 3 emails and received a reply only after my plants were dispatched, 2 weeks after being told they’d be with me in 5 days), really wasn’t sure I was actually going to get my plants at one point.
22 octobre 2025
Great products and great staff
Great products well described on web site.
Rapid repsonse to a problem that arose.
All very pleasant and practical.
21 octobre 2025
Great Plants at Affordable Prices. What makes this a great place to buy…
What makes this a great place to buy your plants is that the plants are good quality at afforable prices. If you do need to contact them for any reason which i did, the company reply back to you and resolve any issues.
19 octobre 2025
Nice looking plant
Nice looking plant, looks healthy.
Good size. Would use again to buy
plants. Quick delivery. Well packed.
20 octobre 2025
Fantastic plants …
Absolutely beautiful strong plants delivered quickly at a great price. Securely packed too
19 octobre 2025
It was a straight forward good…
It was a straight forward good experience plant was as described in excellent condition.
Followed up with a very good delivery.
Thank you
17 octobre 2025
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