Doxy.me Avis 

Most of my business is marriage counseling. It's often difficult for both spouses get to my office at then same time. Doxy.me enables me to be much more flexible in my scheduling and to serve people who wouldn't have been able to see me in perso because of scheduling or because they live too far away.

I've been using doxy.me for several years. Most of my clients find it easy to use. The rare problems seem to be caused by the clients' having a low bandwidth internet service. I have been doing telehealth exclusively since March 2020 because of COVID-19. With the doxy.me platform, it's usually as effective as in-person therapy. It also enables me to see a bit of the client's home which is sometimes a source of insight for me. I love this software.

They did well for the most part. There was one incident of the client being in the waiting room, but the note kept indicating that no one had checked in yet. That was quite frustrating for me and the client, who thought it was something she did. I did request help, and Dottie said that I needed to refresh my screen. It was too late for that visit, but I did it the next time around.

I think a group call option should be available on the free option of doxy.

It is simple and easy to use Doxy.me. This platform has given me the opportunity to continue to see clients without the hassle of difficult technology, during the pandemic. I would recommend Doxy.me to other providers.

I have used Doxy for several years for telemedicine mental health counseling sessions with clients all over Washington State. My clients like Doxy because they can just follow the link and access my waiting room and then me. Nothing to Install.

a lot more troubles than zoom... audio (people have trouble hearing me sometimes, which never happens on Zoom or Facetime... at other times - most of the time - they hear me fine... go figure...

so helpful for me and my patients to reach one another during this pandemic. they still receive the care they deserve in a safe manner.

The site is very friendly for someone who has never done telehealth, from signing up to day to day usage. There are times it freezes, which could be the internet, where I have had to switch to telephone—ok now during a pandemic.

Works well most of the time, occasionally some connectivity & sound/picture quality problems. Difficult to know if this is a Doxy, location, or hardware problem. I am basically a satisfied customer.

I use the free version on Chrome, as it doesn't work on Safari. It's easy to use for myself and clients but does the screen does freeze occasionally.

Most of the time Doxy.me works very well for me, and it is easy to use for clients, also. But occasionally (including this morning) there are significant issues with delays in the audio, or freezing of video. It seems to depend on several variables, such as how good one's computer or camera is (and using a phone is usually subject to interruptions, etc if someone calls or texts, so I encourage clients not to use anything but an actual computer for the best quality), the internet speed, distance of Wifi, etc...so I wish it could be a little more standardized and consistent across those situations (apparently the need for encryption interferes with the quality and speed of the connection, according to my engineer husband). But the Doxy staff are pretty responsive and hey, it's free, so I can't really complain.

Lots of glitches since October 2020. It served me well before and recommended it to many people but at this time, I have decided to change my
HIPAA compliant platform due to these issues

Patent will see me, then fades out. They/we have to log out, log in to continue. Happens several times a session. Very disruptive.

The connection isn't always great so I have to switch to zoom or google meets.

Thank you so much.

Difficult with connectivity
Both audio and visually

Communication connections could be better.Inconsistent. Often need to resort to non_HIPPA like Facetime whose connections are way steadier

extremely poor connections esp the last few weeks calls dropping I am not happy

I have been very pleased with this service and have had no problems using it.