Eyeworks Optical Limited Avis 

135
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Simon explained everything so well. I never felt rushed or that I was just another customer. I was given all the time I needed which was great

Noté 5 sur 5 étoiles

Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, w... Voir plus

Noté 5 sur 5 étoiles

Best eye test I have ever had (I’m 46) with everything explained in excellent detail and above all, an honest assessment that resulted in me being told I don’t need glasses (where other opticians may... Voir plus

Noté 4 sur 5 étoiles

Good service but glasses not perfect. I was recommended a type of glasses after giving my requirements, unfortunately not sure what I was recommended did the job as explained by optician, does 2/3 but... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(135)

14 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Simon explained everything so well. I never felt rushed or that I was just another customer. I was given all the time I needed which was great

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

High quality opticians

Just had an eyes test at this place and I love the process. Practitioner was amazing, everything was explained so well. Highly reccomend.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic, professional service , recommend unreservedly.

Simon was absolutely fantastic . My husband had a few concerns following a trip to our usual optician. He thoroughly checked his eyes, explained everything in great detail so we understood what was going on. We weren’t rushed and left feeling totally reassured . Absolutely 5 star treatment! Would recommend without hesitation.🌟🌟🌟🌟🌟

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent personalised service.

Excellent personalised service.
Great care taken during testing and assessment with explanations and information given throughout as well as encouragement to ask questions.
As much time given as required including choosing spectacles, I felt confident I'd had very thorough and personal customer service and would recommend highly to others.

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great eye test service

Simon was very friendly, knowledgeable, and detailed. Was open and honest throughout the whole eye test appointment. I would highly recommend.

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Simon is passionate about eyes

Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, with an excellent bedside manner. You feel well supported and treated as an individual rather than being left feeling like cattle as you might at other chain opticians.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Simon was super friendly, thorough and very helpful. Prices at the end were surprisingly affordable and I definitely won't be using anywhere else in the future!

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Simon is very friendly

Simon is very welcoming, patient and obtains a very gracious and warm manner.
Just had my first appointment and could not reccomend him more!

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

For the first time in years I needed to…

For the first time in years I needed to have an eye test and after many recommendations from friends and family I decided to go to Eyeworks. Simon was amazing. He gave a really in-depth and informative examination. Nothing was rushed - he was passionate and clearly a very skilled and experienced optician. Would fully recommend to anyone.

25 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I never got refunded

I would not recommend this business. It is only run by 2 people. Getting an appointment is difficult, how no none answers the telephone.

I couldn’t wear my contacts because of my allergies. I emailed them. They replied.

Your contact lens supply is part paid in arrears and in order to cancel your direct debit you have one more payment to clear on 21/9/2023.
Contact lenses cannot be returned to the suppliers and unfortunately no refunds can be paid to you.

I feel this response is unprofessional. I triedto get an appointment. No one answered. When I eventually did get an answer receptionist brung up that I had missed my appointment 6 months before which I feel is irrelevant. I get held up in traffic. I told her tried to ring 10 minutes before. She replied you didn’t leave a voicemail which I refuted that I left a voicemail for you and didn’t I get a reply!

I got the appointment burgundy. The optician said my prescription has not changed. I brought up the receptionist he wasn’t bothered! I went to another optician my prescription had changed!

18 septembre 2025
Avis spontané
Logo de Eyeworks Optical Limited

Réponse de Eyeworks Optical Limited

Thank you Karlos D for your review.

Having checked our records we do not have a Karlos D registered with us.

In response we are indeed very proud to run a popular small independent business which delivers high quality personal service rather than mass processed volume.

We are disappointed that you failed to attend your scheduled appointment on time and it appears from your written review another appointment 6 months prior. We are sure you can appreciate that appointment structures are important to ensure that the rest of our patients who attend on time are seen on time and without delay.

Ocular symptoms and Visual concerns can be examined and dealt with at scheduled appointments. However having missed your appointments this was obviously not possible.

We are delighted you have managed to address your issues however and wish you all the best for your ongoing Eyecare.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Simon talked us through every part of the process and showed us our results on screen. Very knowledgable and efficent. Ordered new lenses and frames there and then, Highly recommended.

17 septembre 2025
Avis spontané

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