I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy to order. Efficient delivery. Fresh pickings. My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc Also couldn’t order Westmere sausages under 1kg. I... Voir plus
L'entreprise a répondu
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Voir plus
L'entreprise a répondu
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de produits gourmets
- Marché de produits frais
- Service de livraison des courses
- Service de commande de repas en ligne
Écrit par l'entreprise
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Coordonnées de contact
Auckland, Nouvelle-Zélande
- farro.co.nz
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I love the opportunity to (Afterpay)…
I love the opportunity to (Afterpay) boutique favourites, and the specials on fresh produce often beat or match supermarket prices. Thank you for creative substitutes, and awesome delivery service - every time!
26 mars 2026
Réponse de Farro
Thank you for your kind review.
Online service needs improving
Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.
15 mars 2026
Réponse de Farro
Hi there, we’re sorry that was your experience. We’ve taken this on board and will work to improve.
The 3 bottles of seltzer were all…
The 3 bottles of seltzer were all leaking. Not impressed at all
18 mars 2026
Réponse de Farro
We are sorry to hear this, please email us at hello@farro.co.nz so we can resolve this promptly.
Réponse de Farro
Thank you Danielle. We are very pleased you had such a good experience.
Réponse de Farro
Thank you for your kind review.
Réponse de Farro
Thank you for your review!
Will not order again
Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.
7 mars 2026
Réponse de Farro
We’re sorry to hear this was your experience and will be in touch directly to assist.
Fabulous food, great delivery service
The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery
10 mars 2026
Réponse de Farro
Thank you for your review! We love that everything is working well for you.
The dish was delivered as requested
The dish was delivered as requested. I can trust Farro to deliver promised .
9 mars 2026
Réponse de Farro
Thank you for your review, we are so pleased you enjoyed your Farro online experience.
Réponse de Farro
Thank you for your kind comment and for your review.
Réponse de Farro
Thank you for your kind review.
Quality Delivery and easy to use when…
Quality Delivery and easy to use when planning meals
8 mars 2026
Réponse de Farro
Thank you for your kind review.
Réponse de Farro
Thank you for your review! We are so pleased you enjoyed your Farro online experience.
Réponse de Farro
Thank you for your kind review.
Easy solution at a time of need.
Was great to be able to send friends a couple of meals and some treats when they needed it and I was out of the country. Thanks for making it so easy and so reasonably priced!
28 février 2026
Réponse de Farro
Thank you Jo.
It is a great way to help families and friends out when you are not near by.
Great Alternative to a Supermarket
I shop online for pre-cooked meals and some specialty products. Also I always buy their sourdough bread to stock the freezer. I like I can get fresh vegetables and seafood. A great experience overall as they have a great selection of goods.
18 janvier 2026
Réponse de Farro
Thank you for your review. We are pleased you find our online service a good alternative.
Friendliness from ordering to delivery
The online ordering system is easy to navigate. The post order communication is great. The courier sent me a text when the box was delivered with a photo of it in our box. When I thanked him he said ‘You’re welcome’ I love the friendly helpful service from beginning to end and the food is excellent.
18 février 2026
Réponse de Farro
Thank you so much for your lovely review, Lorraine. We're so pleased you enjoyed your Farro online experience. We hope you enjoy your goodies and look forward to seeing you online again soon. Thank you for shopping with Farro.
Réponse de Farro
Thank you for your kind review.
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