I ordered a window board, when in store a lovely lady helped me purchase and made me feel very welcome. I have since been back to purchase more window boards and will be back when we are ready for a o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had numerous orders from these people and everything is excellent, timing, price, delivery notification and quality of packaging. I collected latest order due to cost of delivery and I was in area at... Voir plus
Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Voir plus
Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.
Coordonnées de contact
Unit 36 Leger Business Park, Churchill Road, DN1 2TF, Doncaster, Royaume-Uni
- 01302965390
- sales@fiximer.co.uk
- fiximer.co.uk
4,7
Excellent
864 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top quality material
Top quality material. We had a problem with the delivery from FedEx but Fay at Fiximer sorted everything out for us. Customer service from Fiximer is top class
13 mai 2025
Réponse de FIXIMER
Hi Nick, Thank you for your 5-star review and your kind words about Faye. She is a fantastic employee. I will pass on your comments. Regards Angie
A great company to deal with
A great company to deal with. Faye was brilliant , and keeping contact every step of the way. A very nice lady !!! Extremely helpful. Would recommend this company
14 mai 2025
Réponse de FIXIMER
Hi Anna, thank you so much for your 5 star Review and your kind words about Faye, she is incredible. I will pass on your comments. Regards Angie
Réponse de FIXIMER
Hi Victoria, thank you for your 5-star Review. It is very much appreciated. Kind Regards Angie
Great service and product
Great service and product. All came well packed and undamaged. Thanks
11 mai 2025
Réponse de FIXIMER
Hi Doug, thank you so much for your 5-star review. We appreciate it. Regards Angie
Oak shelving
Beautiful oak product. Great service. Quick delivery. Would highly recommend.
10 mai 2025
Réponse de FIXIMER
Hi Jason, Thank you so much for your 5-star review. We appreciate it. Regards Angie
Réponse de FIXIMER
Hi Gareth, Thank you so much for your 5-star review. We appreciate it. Regards Angie
POOR EXPERIENCE
Let me start with delivery. I was told the items would be delivered on Tuesday, which worked well for us. However, we experienced multiple delays and were given unclear information about the status of the delivery. Despite numerous attempts to contact the delivery service, the items were delayed again. We understand that postage companies can experience delays during peak times, but this was not communicated to us. One issue was that the items couldn't fit in the lorry, then the next day, the van couldn't get to our house, which is hard to believe as it's a standard-size road and the driver on Friday managed fine, This was not communicated to us at the time but instead was used as excuses when questioned. The items finally arrived on Friday, but they were damaged. We are awaiting a response and will update this review accordingly.
9 mai 2025
Avis spontané
Réponse de FIXIMER
Hi Jasmine, firstly, let me start by apologising on behalf of Fiximer and our courier company for the service and experience you have received. I understand how frustrating this must have been for you. This service is not up to our usual high standards. Please let me know if you need further help or experience further issues. I am happy to help.
Kind regards Angie
Quality and rushed an additional order…
Quality and rushed an additional order out when I needed an additional step
14 mai 2025
Réponse de FIXIMER
Hi James, Thank you so much for your 5-star review. We appreciate it. Regards Angie
Great Experience
Great Experience
My order arrived in good time and well packed. The videos explaining how to do the stair work are both helpful and detailed.
1 mai 2025
Réponse de FIXIMER
Hi Elliott, thank you so much for your 5-Star review. We appreciate it. Regards Angie
Not received order yet will write a…
Not received order yet will write a review when I receive my products, very helpful on phone a nice friendly service
28 avril 2025
Réponse de FIXIMER
Hi Andrew, did you receive your order, and was everything ok with it? Kind Regards Angie
Easy to order from website and prompt…
Easy to order from website and prompt delivery. But would have liked an email to say when delivery was expected rather than just turn up.
26 avril 2025
Réponse de FIXIMER
Hi Huw, thank you do much for your 5-star review. We appreciate it. Regards Angie
10/10
10/10. Excellent products, delivery was good and within their advertised timeframes for each of my orders I have placed with them. Customer service was brilliant, quick and effective at answering my queries. Would recommend to friends / family and will be returning in the future for any future products I require.
26 avril 2025
Réponse de FIXIMER
Hi Joss, thank you so much for your 5-Star Review. We appreciate it. Kind Regards Angie
Great service the women I spoke to in…
Great service the women I spoke to in sales was very helpful and quick delivery
23 avril 2025
Product as described came in time frame…
Product as described came in time frame given.
24 avril 2025
Réponse de FIXIMER
Hi Selwyn, thank you for your 5-star review. Regards Angie
Great products and great company to…
Great products and great company to deal with. Helpful staff and swift dispatch
29 avril 2025
Avis spontané
Professional and quick service
Professional and quick service. Very good contact.
24 avril 2025
Avis spontané
Excellent service
Came fully protected in beautiful condition will do the job perfectly it’s just down to me now but the videos will help as they are very informative well done
17 avril 2025
Réponse de FIXIMER
Hi David, Thank you so much for your 5-star review. I am pleased you find our videos informative. It's great feedback Regards Angie
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